Hilton Garden Inn Key West / The Keys Collection

3.5 star property
Hotel near Key West Tropical Forest and Botanical Garden in Key West

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, cabanas (surcharge), sun loungers
Lobby
Terrace/patio
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Laundry

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Tropical Forest and Botanical Garden
    10 min walk
  • Fort East Martello Museum and Gallery
    3 min drive
  • Key West Golf Club
    4 min drive
  • Key West, FL (EYW-Key West Intl.)
    4 min drive

Room options

Room, 1 King Bed, Non Smoking, Balcony

  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 26.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Basic Single Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Double Room, 2 Queen Beds, Garden View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Single Room, 1 King Bed, Garden View

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Key West

Oceanside stay.With a stay at this New Town hotel, you'll be within half a mile (1 km) of Key West Tropical Forest and Botanical Garden and 2 miles (3 km) of Key West Golf Club. Key West Art and Historical Society and Smathers Beach are also within 3 miles (5 km).

What's nearby

  • Key West Tropical Forest and Botanical Garden - 10 min walk - 0.9 km
  • Key West Golf Club - 4 min drive - 2.3 km
  • Smathers Beach - 5 min drive - 3.7 km
  • Duval Street - 8 min drive - 5.9 km
  • Southernmost Point - 9 min drive - 6.2 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Key Plaza Creperie - ‬3 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel near Key West Tropical Forest and Botanical Garden in Key West
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. A free area shuttle within 0.00 km is available. For a fee, parking is available.

This Key West hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (USD 14.95 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Golfing
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 427 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 154 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 106 out of 1002 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Calita

Stayed 2 nights in Aug 2024

6/10 Okay

Clara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Honestly, it may be a good option by looking at the price, but I did not find anything "better" from other hotels, the day of check out I even asked about an umbrella since it was pouring at checkout time and there is no way to move under roof from the buildings to the front desk, not only they did not have one but they showed no interest on telling me at least that I could wait until after the rain for checkout. As any other hotel in the vecinity, they won't include breakfast and they charge for parking, it's just a regular hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Manuel

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it, it was excellent!!
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Dan

Stayed 1 night in Aug 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Tianyi

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
this hotel has everything basic however the price of it is too high for what it has.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every level. Staff were always pleasant, pool bar was convenient and reasonably priced for the area. 10/10 would stay again and recommend
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean the pool can be cleaned more.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

priscilla, HIALEAH

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outdated, dirty, rooms need to be updated because floors are dirty, furniture is damaged, toilet bowl was cracked. For what we paid I expect better. The pool had large pieces missing and Lizard poop all over the deck of the pool. I will never stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Zailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The EV Chargers are broken and do not work
Stayed 1 night in Aug 2024

8/10 Good

billy

Travelled with group
Liked: Amenities
Rooms were ok. Easier to take an uber than the shuttle. Pool area looked nice but we had no time to enjoy:(
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were super happy & will happen again
Stayed 1 night in Aug 2024

10/10 Excellent

Jude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was nice. Front staff was very friendly. Room was small, but with nice touches. TV was great. Shower was temperamental. Overall, a nice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 2 nights in Aug 2024