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Holiday Inn Hotel & Suites London by IHG

3.0 star property
3-star hotel near White Oaks Mall

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Property amenity
Reception
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    ‪15 min walk‬
  • Parkwood Hospital
    ‪3 min drive‬
  • Victoria Hospital
    ‪4 min drive‬
  • London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed (Minifridge)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Combined shower/tub, free toiletries, hair dryer, towels

Room (Specialty)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (244)
The price is CA $134
per night
CA $158 total
includes taxes & fees
19 Mar - 20 Mar
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About the area

London

White Oaks stay.With a stay at this White Oaks hotel, you'll be within half a mile (1 km) of Westminster Ponds and 2 miles (3 km) of White Oaks Mall. Parkwood Hospital and Earl Nichols Arena are also within 2 miles (3 km).

What's nearby

  • White Oaks Mall - 15 min walk - 1.3 km
  • Victoria Hospital - 4 min drive - 3.0 km
  • London Convention Center - 7 min drive - 5.2 km
  • Budweiser Gardens - 8 min drive - 6.3 km
  • University of Western Ontario - 12 min drive - 9.1 km

Getting around

  • London Station - 11 min drive
  • London, ON (YXU-London Intl.) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪Dawghouse Pub & Eatery - ‬17 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Babylon Pizza and Shawrma - ‬15 min walk

About this property

Holiday Inn Hotel & Suites London by IHG

3-star hotel near White Oaks Mall
Holiday Inn Hotel & Suites London by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1215 square feet (113 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London by IHG. Free self parking is available.

This 3-star London hotel is smoke free.

  • 143 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1215 sq ft of conference space
  • 113 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1008 reviews
Rating 8 - Good. 334 out of 1008 reviews
Rating 6 - Okay. 149 out of 1008 reviews
Rating 4 - Poor. 61 out of 1008 reviews
Rating 2 - Terrible. 55 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Stayed 1 night in Nov 2024

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hard to find some things around the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Stayed 1 night in Oct 2024

10/10 Excellent

Srinivasa Rao

Stayed 1 night in Aug 2024

10/10 Excellent

Kapilan

Stayed 1 night in Oct 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Ty for stay
Stayed 1 night in Oct 2024

8/10 Good

Steven

Stayed 3 nights in Sep 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

lisa

Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Reservation Canceled Without Notice
I booked a stay at the Holiday Inn in through Hotels.com, choosing the ‘pay at property’ option. After a two-hour drive from and arriving late at night, I was shocked to find that my reservation had been canceled. The hotel attempted to charge my card in the morning, but when it didn’t go through, they canceled the booking without any attempt to contact me. To make things worse, I had an early event the next morning, but the only alternative they provided was a hotel that 45-minute drive away. This forced me to wake up even earlier and drive again in the morning, making an already long night even more exhausting. Overall, the lack of communication and disregard for guest convenience was very disappointing. I wouldn’t recommend booking here if you’re relying on pay-at-property or need certainty about your reservation.
Stayed 1 night in Oct 2024

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is under construction. We were placed in a wing where every other room was being gutted. There was paint and drywall pieces /dust everywhere in the hall. Room doesn’t have e a closet or dresser so no where to put clothes. And the heater was extremely loud. Couldn’t sleep.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The main lobby is under renovations and upper floors. We stayed on the 6th and it was perfect. Breakfast at the hotel was good. We forgot to bring a corkscrew and the front desk loaned us one. The pool was clean and a comfortable temperature. We would stay here again if in the area.
Stayed 1 night in Oct 2024

8/10 Good

Olivia

It was good
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

4/10 Poor

ALAN

Room had a strong bad smell
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Oct 2024

8/10 Good

Caroline

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible parking. Convenient to dining and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hockey tournament going on. We never heard anything, the staff where amazing, large portion of food,the room are very clean and supper comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dollard

Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great we stayed 1 night 2 rooms staff and room was very friendly and enjoyed our stay close to everything within distance
Stayed 1 night in Oct 2024