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TownePlace Suites by Marriott London

3.0 star property
London hotel in Westminster area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott London

Exterior
Full-size fridge, microwave, stovetop, dishwasher
Restaurant
Suite, 1 Bedroom | Floor plan
Studio, 1 King Bed with Sofa bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
800 Exeter Rd, London, ON, N6E1L5
  • White Oaks Mall
    12 min walk
  • Southside Family Restaurant
    1 min walk
  • London Station
    13 min drive
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Living area

Homewood Suites London Ontario

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is CA $168
per night
CA $198 total
includes taxes & fees
5 Jan - 6 Jan
Homewood Suites London Ontario

About the area

London

Westminster stay.A stay at this Westminster hotel places you within half a mile (1 km) of White Oaks Mall and 3 miles (5 km) of Westminster Ponds. Parkwood Hospital and Tillsonburg Golf Course Trails are also within 3 miles (5 km).

What's nearby

  • White Oaks Mall - 12 min walk
  • Victoria Hospital - 6 min drive
  • Covent Garden Market - 9 min drive
  • Budweiser Gardens - 10 min drive
  • University of Western Ontario - 14 min drive

Getting around

  • London Station - 13 min drive
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Babylon Pizza and Shawrma - ‬16 min walk

About this property

TownePlace Suites by Marriott London

London hotel in Westminster area
A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Free breakfast is available daily. Event space at this hotel measures 1087 square feet (101 square meters) and includes conference space. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly TownePlace Suites by Marriott London. Free self parking is available.

This London hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1087 sq ft of conference space
  • 101 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
TownePlace Suites by Marriott London offers 126 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 500.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 40 per vehicle (maximum occupancy 4)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at TownePlace Suites by Marriott London.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Hotel
Travelodge Hotel London South
Travelodge London South
TownePlace Suites by Marriott London Hotel
TownePlace Suites by Marriott London London
TownePlace Suites by Marriott London Hotel London
TownePlace Suites Marriott London Hotel
TownePlace Suites Marriott London
TownePlace Suites By Marriott London Ontario

TownePlace Suites by Marriott London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and accommodating. This location offers breakfast and it was very tasty and a variety offered to please everyone. The breakfast staff was very attentive and always available to help. Rooms were very comfortable as well as the beds. Would stay at his location again when visiting London.
Stayed 1 night in Dec 2024

10/10 Excellent

Cary

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Business traveller
Liked: Amenities, property conditions & facilities
This property was were clean. Liked the kitchenette
Stayed 5 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Very clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, amenities
They all had kichenetts they supplied everything for barbecue they supply extra kitchen appliances if needed tge have free breakfast which varies every morning and the most important staff extremely friendly and helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Dino

Business traveller
Liked: Cleanliness, staff & service
Very poor wifi and cell service from room.
Stayed 1 night in Jul 2024

2/10 Terrible

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Waited 20+ minutes to check in… staff MIA
Our complaint about our stay is related to management. When we arrived exhausted at 10:30 pm we were greeted by a sign that said “will be right back assisting another customer”. We waited for 20 minutes. Tried calling, knocking on office door. 3 other customers came and went. We had already paid for the room so we were stuck waiting hoping someone would attend the front desk. Finally a very lovely and apologetic worker arrived who must have been cleaning rooms as she had on rubber gloves. She explained it was only herself and 1 housekeeper on duty. We paid $250 for the nights stay which was already high so the level of service should be staffed to match the rate we were charged. Sitting in an unmanned front hotel lobby for that long was not acceptable. We were not offered anything but a very pleasant apology to compensate for the inconvenience. We were a family with a child as noted on the reservation so waiting this late at night was very frustrating.
Stayed 1 night in Aug 2024

8/10 Good

Sayuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the hotel was near the hotel. The free parking and the free breakfast was a definite bonus. I like the unit had an oven, and a full kitchen. Our fridge made a ton of noise, not sure it needs to be replaced, sometimes the freezer didn't keep the ice cold. We stayed in a split room, where the living room and the bedroom had a door. I chosen this to let me son have some quite, alone time while I cooked the meals. The AC unit was in the bedroom, so the living room seems to get muggy and hot. We propped the bedroom door open to circulate the cool air throughout the unit. One con, which is not the hotel's fault, per se, the entrance to hotel is very obscure and you have to drive past the XXX club. We did see some police cars and the odd person, like a druggy, who was looking for something or someone in the parking lot.
Stayed 4 nights in Jul 2024

4/10 Poor

Vanessa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Took a very long time to check in And a very limited choice for breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Brooklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kind staff, good breakfast reason for average rate in property condition was the hotel hall ways were under construction but room was great !
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marilyn

Liked: Cleanliness
Very nice room with kitchen. Staff above average. But: 2 of the 3 shower items (shampoo, body lotion, condit.) were lying on the floor of the shower when I came in, evidently unglued from their mounting. At 9 am breakfast they were out of eggs and bacon. I waited a few minutes, stick was still not refilled, so I made do with other items
Stayed 1 night in Jul 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
There for baseball tournament. Was good hotel
Stayed 1 night in May 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Picture was not from that hotel
I booked the room based on the picture you have up right beside this survey and they said they don't have a room like that at that hotel and when I thought I was getting a room with a sofa, they gave me a double queen room that was not big enough for my family-I thought I was getting a suite as suite is in the hotel name.
Stayed 2 nights in May 2024

10/10 Excellent

Manjit

Stayed 3 nights in May 2024

8/10 Good

Paul

Stayed 1 night in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

8/10 Good

mike

Disliked: Cleanliness, property conditions & facilities
Old smelly halls and rooms. Renoed room still smelled old.
Stayed 1 night in Apr 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, New Tecumseth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel easily to get to and from a client show/event.
Stayed 2 nights in Apr 2024

8/10 Good

Shawn, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location, lots of nightlife around the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yolande

Travelled with family
Near shopping found only item missing in room was a comfortable reading chair
Stayed 1 night in Mar 2024

8/10 Good

Preet

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in Feb 2024

2/10 Terrible

sara

I booked a king room so I could have a sofa to sit on. On arrival there was only a double queen room with not a single comfortable chair. I have a serous back condition and this made the stay very uncomfortable
Stayed 1 night in Feb 2024