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The Ritz-Carlton, South Beach

5.0 star property
5-star beachfront resort near Lincoln Road Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, South Beach

Outdoor pool, cabanas (surcharge), pool umbrellas
The Ritz-Carlton Suite
Point of interest
Point of interest
The Ritz-Carlton Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
1 Lincoln Rd, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    1 min walk
  • Espanola Way and Washington Avenue
    2 min walk
  • Miami Beach Beaches
    3 min walk
  • Miami, FL (MIA-Miami Intl.)
    23 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 36.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking, No View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Non Smoking, No View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Oceanfront

Club Room, 2 Double Beds, Non Smoking, Oceanfront

Club Room, 2 Double Beds, Non Smoking, Oceanfront

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, Partial Ocean View

Club Room, 2 Double Beds, Non Smoking, Partial Ocean View

Club Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite

The Ritz-Carlton Suite

  • 225 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking, Oceanfront

Club Suite, 1 Bedroom, Non Smoking, Oceanfront

Club Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, No View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Non Smoking, No View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai (Mobility Accessible, Roll-In Shower)

Separate tub and shower, deep soaking tub, designer toiletries

Room, 1 King Bed, Lanai (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Separate tub and shower, deep soaking tub, designer toiletries

Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Partial Ocean View

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, No View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, No View (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, No View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, No View (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Lanai, Pool View

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lanai, Oceanfront

Suite, 1 Bedroom, Lanai, Oceanfront | Living room

Suite, 1 Bedroom, Lanai, Oceanfront

  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

Club Room, 1 King Bed, Non Smoking, Oceanfront

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Partial Ocean View

Separate tub and shower, deep soaking tub, designer toiletries

Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Balcony, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lanai, Pool View (Poolside)

Outdoor pool, cabanas (surcharge), pool umbrellas

Room, 2 Double Beds, Lanai, Pool View (Poolside)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Loews Miami Beach Hotel – South Beach

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (4023)
The price is CA $504
per night
CA $645 total
includes taxes & fees
17 Dec - 18 Dec
Loews Miami Beach Hotel – South Beach

About the area

Miami Beach

Beachside getaway.Your stay at this South Beach resort places you within 2 miles (3 km) of Lincoln Road Mall and Miami Beach Boardwalk. Phillip and Patricia Frost Museum of Science and Perez Art Museum Miami are also within 6 miles (10 km).
View more Resorts in MiamiOpens in a new window

What's nearby

  • Collins Avenue Shopping Area - 1 min walk - 0.1 km
  • Art Deco Historic District - 6 min walk - 0.6 km
  • Miami Beach Convention Center - 10 min walk - 0.9 km
  • Lincoln Road Mall - 15 min walk - 1.3 km
  • Miami Beach Boardwalk - 16 min walk - 1.4 km

Getting around

  • Bicentennial Park Metromover Station - 9 min drive
  • Hialeah Market Station - 16 min drive
  • Miami Intl. Airport (MIA) - 29 min drive

Restaurants

  • ‪Pizza Bar Collins Ave - ‬1 min walk
  • ‪I Scream Gelato - ‬1 min walk
  • ‪Rosetta Bakery - ‬2 min walk
  • ‪Sobe Munchies - ‬3 min walk
  • ‪IT Italian Trattoria - ‬1 min walk

About this property

The Ritz-Carlton, South Beach

5-star beachfront resort near Lincoln Road Mall
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton, South Beach like an outdoor pool and a 24-hour fitness center.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. This Art Deco resort also offers a spa tub, a steam room, and a garden. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This 5-star Miami Beach resort is smoke free.

  • 376 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 19999 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2003
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
The Ritz-Carlton, South Beach offers 376 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Parking and transportation

  • Secured covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 20-60 for adults and USD 0-13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Access to nearby indoor pool
  • Fitness classes
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 49
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 34

Room amenities

Entertainment

  • 37-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per night
  • Resort fee: USD 74.1 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 60 for adults, and USD 0 to 13 for children
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Beach South
Ritz-Carlton South Beach
Ritz-Carlton South Beach Hotel Miami Beach
Ritz-Carlton South Beach Resort
Ritz-Carlton South Beach Miami Beach
Miami Beach Ritz-Carlton
Ritz Miami Beach
The Ritz Carlton South Beach
The Ritz Carlton, South Miami
The Ritz-Carlton, South Beach Resort
The Ritz-Carlton, South Beach Miami Beach
The Ritz-Carlton, South Beach Resort Miami Beach

The Ritz-Carlton, South Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 711 reviews" "
Rating 8 - Good. 91 out of 711 reviews" "
Rating 6 - Okay. 63 out of 711 reviews" "
Rating 4 - Poor. 48 out of 711 reviews" "
Rating 2 - Terrible. 40 out of 711 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANDREAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only criticism would be the toiletries weren’t of great quality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Duane Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time with excellent service!
Stayed 2 nights in Jul 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and food was great
Stayed 3 nights in Aug 2024

8/10 Good

Nillesh

Stayed 2 nights in Aug 2024

10/10 Excellent

Pablo, Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohamed, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

An, Annandale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Suresh Chandra, Bangalore

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Strange place. So costly but everything is chargeable Somehow doesn't fit into description of a luxury place
Stayed 5 nights in Aug 2024

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Friendly and attentive staff! Great rooms updated and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous luxury getaway!!!
Stayed 4 nights in Aug 2024

2/10 Terrible

sung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities
Amazing stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Dianne

Stayed 1 night in Aug 2024

2/10 Terrible

Jonathan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not the place it used to be beds are worn down. Staff seems very upset overworked upset. Kind of spelled smells moldy, and mildewy hotels getting A little too old there's a lot newer and better places to stay for a lot less
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, LAREDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 3 nights in Aug 2024

8/10 Good

Lisa Marie

Travelled with partner
Liked: Staff & service
The staff and service at this Ritz on S. Beach was excellent! The hotel lobby smells amazing! The turn down service with bedside chocolates and fresh water bottles were a nice perk. The AC unit blew very cold air that constantly fluctuated and blew directly at the bed making for freezing nights. The hotel pool area does need improvements, we felt there is a lack of a Ritzy feel as in other luxury hotels. The steps going to the boardwalk/ beach were barely lit up at night . They only had a few dim red lights on a few steps. No light on the pathway The steps and path were never cleaned of debris after the rain. The beach was super old and needs big improvements with better thicker modern cushions and better umbrella’s like the nearby hotels have. Overall the very professional and friendly hotel staff made our stay very nice , especially Sheila Rodriguez!
Stayed 7 nights in Aug 2024

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I think it was a great stay, but not matching the price I paid for it. The suite seemed old, furniture with scratches, everything is old fashioned which is great if that is the style but it looks old and overused! Everything was overprice for the experience. I was looking for amazing service and it was okay, taking ages to pick up room service tables, again, the experience was great but too expensive considering all the aspects of the stay that did not meet my standards.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alpha A, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything but the children at the pool after hours
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel que es una joya por la ubicación
Stayed 1 night in May 2024

8/10 Good

Aleyna

Liked: Cleanliness, staff & service, property conditions & facilities
fena değil
Stayed 3 nights in Jul 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection.
Stayed 19 nights in Jul 2024