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The Ritz-Carlton, South Beach

5.0 star property
5-star beachfront resort near Lincoln Road Mall

Choose dates to view prices

Photo gallery for The Ritz-Carlton, South Beach

Outdoor pool, cabanas (surcharge), pool umbrellas
On the beach, white sand, beach cabanas, sun loungers
The Ritz-Carlton Suite
The Ritz-Carlton Suite
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
1 Lincoln Rd, Miami Beach, FL, 33139
  • Miami Beach Convention Center
    ‪10 min walk‬
  • Lincoln Road Mall
    ‪15 min walk‬
  • Miami Beach Boardwalk
    ‪16 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Oceanview with 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Oceanview with 2 Double Beds

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Partial Oceanview with 2 Double Beds

Club Partial Oceanview with 2 Double Beds

Club Partial Oceanview with 2 Double Beds

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite

The Ritz-Carlton Suite

  • 225 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Lanai (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Lanai (Mobility Accessible, Roll-In Shower)

  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Oceanview Suite

Club Oceanview Suite

Club Oceanview Suite

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (No View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (No View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool and Partial Ocean View (Mobility Accessible, Roll-In Shower)

Separate tub and shower, deep soaking tub, designer toiletries

Room, 1 King Bed, Pool and Partial Ocean View (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Separate tub and shower, deep soaking tub, designer toiletries

Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Partial Oceanview with 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Partial Oceanview with 1 King Bed

  • 35 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Separate tub and shower, deep soaking tub, designer toiletries

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (View)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View)

  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lanai (View)

Suite, 1 Bedroom, Lanai (View) | Living room

Suite, 1 Bedroom, Lanai (View)

  • 102 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Oceanview with 1 King Bed

Club Oceanview with 1 King Bed

Club Oceanview with 1 King Bed

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds (View)

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Balcony (View)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds (View)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Miami Beach

Beachside getaway.Your stay at this South Beach resort places you within 2 miles (3 km) of Lincoln Road Mall and Miami Beach Boardwalk. Wynwood Walls and Phillip and Patricia Frost Museum of Science are also within 6 miles (10 km).
View more Resorts in MiamiOpens in a new window

What's nearby

  • Collins Avenue Shopping Area - 1 min walk - 0.1 km
  • Art Deco Historic District - 6 min walk - 0.6 km
  • Miami Beach Convention Center - 10 min walk - 0.9 km
  • Lincoln Road Mall - 15 min walk - 1.3 km
  • Miami Beach Boardwalk - 16 min walk - 1.4 km

Getting around

  • Bicentennial Park Metromover Station - 9 min drive
  • Hialeah Market Station - 16 min drive
  • Miami Intl. Airport (MIA) - 29 min drive

Restaurants

  • ‪Pizza Bar Collins Ave - ‬1 min walk
  • ‪I Scream Gelato - ‬1 min walk
  • ‪Rosetta Bakery - ‬2 min walk
  • ‪Sobe Munchies - ‬3 min walk
  • ‪IT Italian Trattoria - ‬1 min walk

About this property

The Ritz-Carlton, South Beach

5-star beachfront resort near Lincoln Road Mall
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton, South Beach like an outdoor pool and a 24-hour fitness center.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. This Art Deco resort also offers a hot tub, a steam room, and a garden. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This 5-star Miami Beach resort is smoke free.

  • 376 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 19999 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2003
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
The Ritz-Carlton, South Beach offers 376 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French, German, Spanish

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 60 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Beach yoga
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 37-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per night
  • Resort fee: USD 74.1 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 60 for adults, and USD 0 to 13 for children
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Beach South
Ritz-Carlton South Beach
Ritz-Carlton South Beach Hotel Miami Beach
Ritz-Carlton South Beach Resort
Ritz-Carlton South Beach Miami Beach
Miami Beach Ritz-Carlton
Ritz Miami Beach
The Ritz Carlton South Beach
The Ritz Carlton, South Miami
The Ritz-Carlton, South Beach Resort
The Ritz-Carlton, South Beach Miami Beach
The Ritz-Carlton, South Beach Resort Miami Beach

The Ritz-Carlton, South Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 752 reviews
Rating 8 - Good. 97 out of 752 reviews
Rating 6 - Okay. 70 out of 752 reviews
Rating 4 - Poor. 48 out of 752 reviews
Rating 2 - Terrible. 43 out of 752 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The only place to stay in Miami or any property
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
They are the most professional syafff and group I have known for years.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Shobhit, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good amenities around the beach and pool.
Stayed 3 nights in Sep 2024

4/10 Poor

Amanda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 4:00 pm. My room wasnt "ready" until 6:30 because it hadnt been cleaned. When I got to my room it was not cleaned properly. Hair all over the tub and bathroom, dirty mirror, finger prints on tables. They dont have fitted sheets on the bed. They use a large top sheet to cover the mattress and tuck it in. I asked for a fitted bed sheet and they dont have those. Customer service and management were not accommodating to simple requests. I got a knock at my door from security claiming that I was being a noise disturbance. I was on a facetime call in my room doing nothing to disturb anyone. They harrassed me 3 times. I told them i refuse to end my call. Im doing nothing wrong. They dont have an airport shuttle and valet was total chaos. I would highly not recommend the Ritz South Beach.
Stayed 2 nights in Nov 2024

4/10 Poor

William

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Not well run. My room was not ready for HOURS. The elevator is perhaps the worst of any major hotel
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Travelled with partner
On your website it says separate bath and shower. The shower was in the bath? That isn’t a separate bath and shower.
Stayed 2 nights in Nov 2024

4/10 Poor

Lenka

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The beach is right next to a public beach access so if you go and rent the first row of lounge chairs on the beach you don’t have the privacy and definitely not the first row of ocean views as locals and other tourists will spread their chairs , towels , umbrellas and other stuff right upfront of you ! Also it takes so long for the beach waitresses to come and serve , we had to wait over a 45 minutes to get our drinks ( 2 times ) so after that we just decided to always get drinks or food ourselves. The restaurant down by the beach is very nice , had great drinks and very nice and friendly staff. We also liked that the swimming pool is open until very late Will we go back to this hotel ? No We have been in a much better and nicer Ritz Carlton hotels
Stayed 5 nights in Jul 2024

4/10 Poor

Deana

Travelled with group
Liked: Cleanliness
Wasn’t impressed with the value. Our phone never worked and power went out. It didn’t feel like a Ritz. Beds super comfy! And it was clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Krista M

Stayed 3 nights in Oct 2024

4/10 Poor

Nichole

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Oct 2024

10/10 Excellent

LIsa

Stayed 3 nights in Oct 2024

10/10 Excellent

Adam Christopher, JACKSONVILLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
The staff was great but it's time to do some renovation. The hotel is very dated, many places the wall paper is coming off the walls. The lighting in the room is very inconvenient. I dropped an ice cube on the floor and when I wiped up the melted water with a white towel the towel was instantly brown from the dirt. This was a surprise for a Ritz-Carlton. I liked the experience and staff but for the money I feel there are definitely more updated options.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Cem, Forrest City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old time luxury
Stayed 2 nights in Sep 2024

10/10 Excellent

Maya, Abington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Neeraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great and service. Make sure to get the breakfast buffet!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed Othmane

Stayed 3 nights in Aug 2024