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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
Enjoy free breakfast at this eco-certified Sylvan Lake hotel

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Indoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake
    ‪5 min walk‬
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪10 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Prairie Moon Inn Sylvan Lake

Pool
Hot tub
Breakfast included
Waterslide
4.3 out of 5, Excellent, (509)
The price is CA $121
per night
CA $132 total
includes taxes & fees
27 Jan - 28 Jan
Prairie Moon Inn Sylvan Lake

About the area

Sylvan Lake

In Sylvan Lake .Your stay at this Sylvan Lake hotel places you within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay are also within half a mile (1 km).

What's nearby

  • Sylvan Lake - 5 min walk
  • Sylvan Lake Provincial Park - 6 min walk
  • Lakeside Go Karts and Mini-Golf - 10 min walk
  • Sylvan Lake Marina Bay - 11 min walk
  • Jarvis Bay Provincial Park - 9 min drive

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Big Moo Ice Cream Parlor - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Timber Coffee Co - ‬16 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Enjoy free breakfast at this eco-certified Sylvan Lake hotel
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The eco-certified Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

  • 72 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 31.50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 31.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 543 out of 821 reviews" "
Rating 8 - Good. 208 out of 821 reviews" "
Rating 6 - Okay. 42 out of 821 reviews" "
Rating 4 - Poor. 20 out of 821 reviews" "
Rating 2 - Terrible. 8 out of 821 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosely

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lake view area
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ojay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Mohammadreza, Calgary

Liked: Property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off
Front desk was very helpful at check in
Stayed 1 night in Oct 2024

8/10 Good

raymond

I loved the view of the lake out of our room window
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Shelley

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
We had made a reservation for dogs but we were told we should have called ahead as they didn’t have that info and the had to find us something and the first room we let ourselves in but it was already occupied, very embarrassing for both parties. Went down stairs and it was rectified
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

GREGORY

Travelled with partner
Disliked: Staff & service
Waited for a email receipt. Didn't get one.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very good location
Stayed 1 night in Sep 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times now, and some of our friends have too. Its gotta be the beat and nicest hotel around. Im sure it is! But something always seems to come up that ticks me off about this hotel. Last time, on a weekend getaway with my Lady, we had planned our weekend around using the Pool and Hot Tub. Both were out of service!! There was no mention of it when we booked, so we were very let down. I asked quite seriously for a reduction in the room rate, but that went nowhere. After the property manager came in, i had another chat about the pool issue and our huge disappointment, i got more excuses than resolutions! This time, i had to say something to the desk cleark at check-in, when he applied a $200 hold to my Credit Card for "Incidentals"!!?? This hotel doesn't even have a Lounge, Restaurant, Cafe, Mini-Bar, or any real way of incurring any Incidental charges? The room rate was only $170 including tax!! I am fine with maybe $100. I would suggest this "Policy" be reviewed and adjusted!!
Stayed 1 night in Sep 2024

10/10 Excellent

Deandra

Liked: Cleanliness, staff & service, property conditions & facilities
it was awesome overall
Stayed 1 night in Sep 2024

6/10 Okay

Nabil, Calgary

Nice for a short stay
Stayed 1 night in Sep 2024

4/10 Poor

Max

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

sukhpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller
Clean, spacious room. Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nishit

Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Conveniently located
Stayed 2 nights in Sep 2024