6/10 Okay
Matthew
Travelled with partner
14 Aug 2024
Disliked: Cleanliness, amenities
I was surprised with the reviews because after our stay, I don't know how this hotel is rated excellent. The rooms are very outdated and the lobby is small and was often packed with groups of people making it very loud and cramped. Upon entering our room, it smelled very off and I found three bugs on the floor. There were stains on the top bedsheet and the wall/floor near the AC was peeling, moldy, and wet. The AC did not feel like it was working well as the room was warm all night. The bathroom made us feel like we walked into a 70's horror film. The lighting was dark, the shower was rusted, and the walls were peeling. I would have been able to look past all of this if it weren't for the GIANT COCKROACH crawling all over my girlfriend's clothes in the morning. When I brought this to the front desk associate's attention, it seemed like it was just another day, another roach complaint! Disgusting!
We moved to the 6th floor and had no issues. The room was in better condition and it did not smell the moment we walked in. Our second night went without a hitch.. but it was enough to make our skin crawl at night because of the roach incident in our first room.
Matthew
Stayed 2 nights in Aug 2024