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Destination Family Hotel

2.5 star property
Hotel near Shipyards Park in Whitehorse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Destination Family Hotel

Bicycling
Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby sitting area
Fridge, microwave, coffee/tea maker, freezer
Fireplace

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Sundog Carving Studio & Gallery
    3 min walk
  • Yukon Artists@Work
    9 min walk
  • Shipyards Park
    11 min walk
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    5 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About the area

Whitehorse

Close to airport.You'll find Shipyards Park and MacBride Museum of Yukon History within a 15-minute walk of this Whitehorse hotel. North End Gallery and Old Log Church are also within 2 miles (3 km).

What's nearby

  • Sundog Carving Studio & Gallery - 3 min walk
  • Shipyards Park - 11 min walk
  • Yukon Visitor Information Centre - 18 min walk
  • S.S. Klondike National Historic Site - 3 min drive
  • SS Klondike - 3 min drive

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪A&W Restaurant - ‬12 min walk
  • ‪Midnight Sun Coffee Roasters - ‬10 min walk

About this property

Destination Family Hotel

Hotel near Shipyards Park in Whitehorse
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Destination Family Hotel. Free self parking is available.
  • 44 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
  • Dining venue
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Urdu, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:30 AM: CAD 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Electric bike charging stations

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heated floors
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 10 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 260 reviews" "
Rating 8 - Good. 71 out of 260 reviews" "
Rating 6 - Okay. 63 out of 260 reviews" "
Rating 4 - Poor. 36 out of 260 reviews" "
Rating 2 - Terrible. 33 out of 260 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
This hotel has potential but is not quite there yet. There are many things you could do to make this a nicer place. Clean up the check in area. It seems messy and disorganized. Our room was clean but the bathroom door did not close. There was no hair dryer. My husband took a shower and the towel he took off of the rack had a brown stain in the middle, most likely an old stain but whoever folds the towels after washing should have seen it and thrown it out. There was only one coffee pod provided with the coffee maker. When you are renting out a room for two, at least provide them each with a coffee! Loose tea bags are not a good idea. They absorb moisture and smells from the room. The building it is in as well as the immediate neighbourhood is not very nice. On the pro side, the two staff members that I dealt with were very friendly and the breakfast (for a fee) was very good!
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Destination Mountain View!
The room was clean. Bed was super comfortable. Mainly had issues with an old equipment. The coffee maker seemed to be from the 1970's and I often had to do repeated attempts to get it to start. Could not get my tv to consistently turn on. Electric plugs needed updating. I had to ask for a power cord. Sound of slamming doors in the hall would wake me up. On the upside the staff were very sweet and helpful. Plus the location was fantastic. I had a gr8 time, but if the hotel works on these few issues it will be a better experience for guests.
Stayed 6 nights in Aug 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Homeless community living right behind the property. They’re in and out of the parking lot consistently, they’re very rowdy and unkind and give the place an unsettling feeling. When confronting the owners it seems they know about them living here and told us that the homeless are “not supposed to bother customers”. Overall not a great experience.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, sketchy area Nice desk staff check in and check out
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and patient with tired travelers. It was cold when we arrived and our room was cold, so they provided a space heater we could use.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
the hotel was as in the photos and description. The staff was very welcoming and friendly. The city of Whitehorse is completely accessible by walk (restaurant, cinema, river, ..)
Stayed 1 night in Aug 2024

10/10 Excellent

Jiamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and price
Stayed 1 night in Aug 2024

8/10 Good

Jeong Ho

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elsie

Disliked: Staff & service, property conditions & facilities
This would be good for people driving through needing a bed for the night. Not good if you are staying a few days. Expedia rates this a 3 star but it is not! Two at the most. You can hear everyone showering or flushing the toilet. Doors slam. Micro wave didn’t work. No AC. I won’t stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a decent place for a layover in Whitehorse
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly sketchy area, but not bad. Short walk to downtown.
Stayed 1 night in Jul 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Mary Beth

Disliked: Cleanliness, amenities, property conditions & facilities
Residence hotel, paper thin walls, flying bugs in the room.
Stayed 1 night in Jun 2024

6/10 Okay

Claude

Stayed 1 night in Jul 2024

6/10 Okay

David

Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. Room very comfortable and clean. Staff were incredible friendly and helpful. Would stay here sgain
Stayed 2 nights in Jul 2024

6/10 Okay

Lorene

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was OK.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff were very friendly and helpful. The lavatory and bathtub faucets were leaking a steady stream.
Stayed 1 night in Jul 2024

10/10 Excellent

Jian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Liked: Staff & service
Amazing and helpful staff however hotel is very dated. Average clean for condition and age of building. Amount of signage and rules leaves very uneasy feeling for safety. Suggest toning that down. Not there to read rules there to enjoy my stay. Experience traveller including northern areas.
Stayed 1 night in Jul 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024