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Destination Family Hotel

2.5 star property
Hotel near Shipyards Park in Whitehorse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Destination Family Hotel

Bicycling
Lobby sitting area
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Fridge, microwave, coffee/tea maker, freezer
Lounge

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Sundog Carving Studio & Gallery
    3 min walk
  • Shipyards Park
    11 min walk
  • Mimi’s Restaurant
    1 min walk
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    5 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About the area

Whitehorse

Close to airport.You'll find Shipyards Park and MacBride Museum of Yukon History within a 15-minute walk of this Whitehorse hotel. North End Gallery and Old Log Church are also within 2 miles (3 km).

What's nearby

  • Shipyards Park - 11 min walk
  • MacBride Museum of Yukon History - 13 min walk
  • Yukon Visitor Information Centre - 18 min walk
  • S.S. Klondike National Historic Site - 3 min drive
  • SS Klondike - 3 min drive

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Woodcutter's Blanket - ‬18 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪A&W Restaurant - ‬12 min walk

About this property

Destination Family Hotel

Hotel near Shipyards Park in Whitehorse
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Destination Family Hotel. Free self parking is available.
  • 44 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
  • Dining venue
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Urdu, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:30 AM: CAD 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Electric bike charging stations

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heated floors
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 10 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 260 reviews" "
Rating 8 - Good. 71 out of 260 reviews" "
Rating 6 - Okay. 63 out of 260 reviews" "
Rating 4 - Poor. 36 out of 260 reviews" "
Rating 2 - Terrible. 33 out of 260 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Brooke

Stayed 1 night in Aug 2024

10/10 Excellent

Shanna

Stayed 1 night in Aug 2024

4/10 Poor

RONALD

Disliked: Cleanliness, room comfort
Very dowdy.
Stayed 1 night in Sep 2024

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating for late arrival. Comfy bed, and the Hotel was very quiet. Everything what's needed is there, including a small fridge. Decor might look a bit "dated", but everything was clean, and I didn't expect the latest Design in a family hotel. So, overall a very good option if you do not want to spend a small fortune on a short stay after a long flight, and want to have a good night's sleep.
Stayed 1 night in Sep 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Light not working TV didn’t turn on Broken thermostat Noisy - others slamming the door. Not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and extremely helpful staff
My 1st 1 night a week ago and my 2nd 2 nights, just the other day wouldn't be complete without the helpful and friendly staffs, Patrica and Sarda. Thank you so much.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Clean
Stayed 2 nights in Jul 2024

6/10 Okay

Gary

Location
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

delena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Travelled with group
Many changes in breakfast availability. Difficult to get towels and coffee supplies
Stayed 5 nights in Aug 2024

6/10 Okay

Brooke

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not a bad little hotel. They don't offer a high standard of service, but it was reasonable and does the job.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Update everything.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. They need to fix the rooms up replace bedding, fans, fix electrical plugs, organize the parking lot. Checkin is very slow.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues with the room or facility. However we were restricted to using the relatively slow elevator to move from floor to floor. I was only on the second floor, so I thought I'd just go down the stairs to leave, rather than waiting for the elevator. However I found that when I entered the stairwell, all the doors back into the hotel were locked from the inside, and the exit door at ground level was alarmed. Fortunately someone had propped the door to my floor open, so I was able to return to that easily enough in order to take the elevator, otherwise I would have been trapped in the stairwell (unless I wanted to set the alarm off).
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good enough
Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with great and accommodating staff. Definitely recommended
Stayed 7 nights in Aug 2024

10/10 Excellent

Braam

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goos no frills hotel
Good downtown location close to supermarket, tim hortons, laubdromat, and restaurants. Although we didnt eat, the $10 breakfast looked like a good deal.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
This hotel has potential but is not quite there yet. There are many things you could do to make this a nicer place. Clean up the check in area. It seems messy and disorganized. Our room was clean but the bathroom door did not close. There was no hair dryer. My husband took a shower and the towel he took off of the rack had a brown stain in the middle, most likely an old stain but whoever folds the towels after washing should have seen it and thrown it out. There was only one coffee pod provided with the coffee maker. When you are renting out a room for two, at least provide them each with a coffee! Loose tea bags are not a good idea. They absorb moisture and smells from the room. The building it is in as well as the immediate neighbourhood is not very nice. On the pro side, the two staff members that I dealt with were very friendly and the breakfast (for a fee) was very good!
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Destination Mountain View!
The room was clean. Bed was super comfortable. Mainly had issues with an old equipment. The coffee maker seemed to be from the 1970's and I often had to do repeated attempts to get it to start. Could not get my tv to consistently turn on. Electric plugs needed updating. I had to ask for a power cord. Sound of slamming doors in the hall would wake me up. On the upside the staff were very sweet and helpful. Plus the location was fantastic. I had a gr8 time, but if the hotel works on these few issues it will be a better experience for guests.
Stayed 6 nights in Aug 2024