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Hilton Garden Inn West Edmonton

3.0 star property
3-star eco-certified hotel near West Edmonton Mall

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Photo gallery for Hilton Garden Inn West Edmonton

Reception
Suite, 1 Bedroom
Suite, 1 Bedroom
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    ‪4 min drive‬
  • Galaxyland
    ‪4 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Evolution room

Premium bedding, in-room safe, desk, iron/ironing board

King Evolution room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Oasis Centre. Ice Palace and Professor Wem's Adventure Golf are also within 2 miles (3 km).

What's nearby

  • West Edmonton Mall - 4 min drive - 2.6 km
  • Galaxyland - 4 min drive - 2.9 km
  • Fantasyland - 4 min drive - 3.0 km
  • World Waterpark - 4 min drive - 3.1 km
  • University of Alberta - 12 min drive - 10.1 km

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Guru Restaurant & Bar Ltd - ‬10 min walk
  • ‪Carl's Jr. - ‬9 min walk
  • ‪Burger King - ‬6 min walk

About this property

Hilton Garden Inn West Edmonton

3-star eco-certified hotel near West Edmonton Mall
Hilton Garden Inn West Edmonton offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. The eco-certified Hilton Garden Inn West Edmonton also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Edmonton hotel is smoke free.

  • 160 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2004
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,328 reviews
The price is CA $144
CA $162 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Harley, Ponoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Close to everything. Good breakfast
Stayed 1 night in Dec 2024

8/10 Good

Ron

Stayed 1 night in Dec 2024

6/10 Okay

HANG CHI

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sunken bed, terrible sleep all night
The bed was terribly uncomfortable, like sunken in the entire middle section. I had to sleep on the edge of bed and did not sleep well at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Zane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

May

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Thermostat would not shut off. Way too hot in the room overnight. Could not sleep well. We tried to set the thermostat down to 20 Celsius overnight but it would not shut off.
Stayed 1 night in Dec 2024

6/10 Okay

GRACE

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Keith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had an extremely poor stay at this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome. Restaurant has really great meals and the waiter went above and beyond for us. Definitely would recommend this hotel for a very nice stay
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not good. Broken bed in room. Elevator not working. Ice machine not working. Heater very loud then stopped working. Very loud hotel. Minimal supply of towels, cups, shampoo etc.
Stayed 2 nights in Nov 2024

8/10 Good

BERNICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pressure of the shower head eee! but on the down side... the elevators were down my entire stay :( I think I should have been offered a future stay with a discount.

6/10 Okay

Patrick, Saskatoon

Travelled with family
Liked: Cleanliness, amenities
Elevators both broken. Was told by front desk that there was people working on them, however, no one was seen anywhere. I think because it’s Sunday they simply hung an “out of order” sign and told guests they were working on it. At least be honest.
Stayed 1 night in Nov 2024

2/10 Terrible

Martha

Travelled with family
Disliked: Property conditions & facilities
No internet no elevator
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Stayed 2 nights in Oct 2024

10/10 Excellent

marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the entrence with carts fo luggage and close parking
Stayed 2 nights in Oct 2024

8/10 Good

scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.
Stayed 1 night in Oct 2024

6/10 Okay

Stefano

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lise

Travelled with family
Liked: Property conditions & facilities, room comfort
Will be back
Great stay, bed was comfortable, it was quiet and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Don

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good service, pleasant breakfast buffet, friendly staff. Heat/AC a bit noisy for TV and Sleep. Enjoyed the Microwave and in room Coffee. Upkeep could be a little better. Rooms could use a refresh but still comfortable.
Stayed 1 night in Oct 2024