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Quality Inn & Suites

2.5 star property
Eco-certified hotel with free parking, connected to the convention center in High Level

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Vending machine
Premium bedding, desk, iron/ironing board, WiFi
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
9704 97 St, High Level, AB, T0H1Z0
  • Mackenzie Crossroads Museum and Visitors Centre
    ‪17 min walk‬
  • High Level Sports Complex
    ‪17 min walk‬
  • High Level Community Park
    ‪4 min drive‬
  • High Level, AB (YOJ)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room Efficiency Non-Smoking

Premium bedding, desk, iron/ironing board, WiFi

Queen Room Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Efficiency Non-Smoking

Premium bedding, desk, iron/ironing board, WiFi

Queen Suite Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

About the area

High Level

Convention convenience.You'll be within half a mile (1 km) of High Level Outdoor Ice Rink and 2 miles (3 km) of Mackenzie Crossroads Museum and Visitors Centre with a stay here. High Level Sports Complex and R.E. Walter Memorial Aquatic Centre are also within 2 miles (3 km).

What's nearby

  • High Level Outdoor Ice Rink - 12 min walk - 1.0 km
  • Mackenzie Crossroads Museum and Visitors Centre - 17 min walk - 1.5 km
  • High Level Sports Complex - 17 min walk - 1.5 km
  • High Level Community Park - 4 min drive - 3.4 km
  • Fox Haven Golf Course - 4 min drive - 3.7 km

Getting around

  • High Level, AB (YOJ) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬9 min walk
  • ‪Subway - ‬18 min walk
  • ‪Boston Pizza - ‬3 min drive
  • ‪Matt's Pizza 2014 Ltd - ‬11 min walk
  • ‪Pizza Hut - ‬18 min walk

About this property

Quality Inn & Suites

Eco-certified hotel with free parking, connected to the convention center in High Level
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A nightclub, a fitness center, and a vending machine are also featured at the eco-certified Quality Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this High Level hotel.

  • 66 guestrooms or units
  • Continental breakfast (free)
  • Nightclub
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Newspapers for purchase
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Quality Inn & Suites offers 66 accommodations with fireplaces and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French

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  • Breakfast included
  • Pet-friendly
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 100 per stay
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 223 reviews
Rating 8 - Good. 75 out of 223 reviews
Rating 6 - Okay. 36 out of 223 reviews
Rating 4 - Poor. 18 out of 223 reviews
Rating 2 - Terrible. 12 out of 223 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Norman

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
My regular stay in High Level. Has all I require for an overnight stay. Enjoyed a really good meal in the restaurant. The room was cosy with fireplace for heat! Young lady that welcomed us at the check-in counter was very pleasant and helpful. Highly recommended.
Stayed 1 night in Jan 2025

8/10 Good

Raymond

Stayed 4 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and quiet. The check in was fast and courteous. The restaurant in the motel has great food especially the pizza and ribs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Bradley D.

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while on the road, restaurant is fantastic. Eat the pizza
Stayed 1 night in Sep 2024

6/10 Okay

Brandi

Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property and we loved the very friendly staff at the front desk and the engaging server at the restaurant. The food was excellent in the resto as well. The room was well appointed with a gas fireplace, which would be quite cheery during a winter or late fall stay. We would definitely stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Kyle

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower has a mind of its own. Little to no service. And creepy people wandering around
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and most pleasant hotel experience me and my family had. Best breakfast includes by far! Great staff! Hospitality at its best! Clean and quiet rooms, double entrance. Fireplace, AC, shower is awesome! Quality Inn rocks!
Stayed 1 night in Oct 2024

8/10 Good

Randal

Liked: Cleanliness
High Level hotels are comparatively high priced considering the age of condition of the facility
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenna, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Norman

Travelled with partner
Liked: Staff & service
Room was relatively clean, although the air conditioner was very dirty and unbelievably noisy when it kicked into operation, had to turn it off for the night as it was to loud to get a proper sleep. The thermostat was hooked up backwards, lowering the thermostat increased the heating and raising the thermostat decreased the heating to the room, very easy fix, just change the wires on the thermostat to get it to working properly. Other customers leaving at 5am very noisy slamming doors. Breakfast was very good with a good assortment of eggs, sausage, hash browns, toast, cereal, and juices. Check in and check out staff very friendly and knowledgeable.
Stayed 1 night in Sep 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dwayne, Yellowknife

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Audrey

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Not the cleanest Carpet in room disgusting
Stayed 1 night in Jul 2024

4/10 Poor

Denise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was an old musty smell and the air freshener was smelly. Black beetles coming from the drain in the bathroom. Room furniture was filthy needed to be steam cleaned. Just an old building with a coat of fresh paint. Mirror had fingerprints. Staff were friendly and helpful Would never stay there again
Stayed 2 nights in Jul 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Norman

Business traveller
This is my regular stop for an overnight stay. Personnel is friendly and helpful.I like the individual fire places in the cold months. Sometimes loud road noise is a disadvantage to staying there. All in all a decent place to stay.
Stayed 1 night in Jun 2024

4/10 Poor

Rajyashri

See above
Stayed 1 night in Jun 2024