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Holiday Inn Hotel & Suites London by IHG

3.0 star property
3-star hotel near Budweiser Gardens

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Suite, 1 King Bed with Sofa bed (Minifridge)
Reception
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    ‪15 min walk‬
  • Victoria Hospital
    ‪4 min drive‬
  • Budweiser Gardens
    ‪8 min drive‬
  • London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

London

White Oaks stay.Within a 10-minute walk of this White Oaks hotel, you'll find Landmark Cinemas 8 London and Westminster Ponds. White Oaks Mall and Parkwood Hospital are also within 2 miles (3 km).

What's nearby

  • White Oaks Mall - 15 min walk - 1.3 km
  • Victoria Hospital - 4 min drive - 3.0 km
  • Covent Garden Market - 7 min drive - 6.2 km
  • Budweiser Gardens - 8 min drive - 6.3 km
  • University of Western Ontario - 12 min drive - 9.1 km

Getting around

  • London Station - 11 min drive
  • London, ON (YXU-London Intl.) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪Dawghouse Pub & Eatery - ‬17 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Babylon Pizza and Shawrma - ‬15 min walk

About this property

Holiday Inn Hotel & Suites London by IHG

3-star hotel near Budweiser Gardens
Holiday Inn Hotel & Suites London by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1215 square feet (113 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London by IHG. Free self parking is available.

This 3-star London hotel is smoke free.

  • 143 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1215 sq ft of conference space
  • 113 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Hindi, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 318 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing with a kitchenette in it! Newly renovated, very spacious and comfortable. We were disappointed with how tiny and shallow the pool was, and the pool was COLD! It’s a very narrow ce hotel but too pricey considering this is the off-season.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Wait for renovation to be finished.

Hotel is under construction. No advance notice given of this and not in their listing. No restaurant, no pool. Wifi was inoperable and was not told at check in. Card access to door not working so had to knock to be let in as they had the outside doors locked. Room is spacious and bed comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
N9
Stayed 1 night in Jan 2025

6/10 Okay

Stefanie

Liked: Staff & service
Disliked: Amenities
Was disappoint went with this hotel and paid more then another for my son to be able to swim and the pool was closed. Also the bath tub was not clean.
Stayed 1 night in Jan 2025

8/10 Good

Nadine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Other guests' kids were running around all wild in the halls past 10 pm. There should be a noise curfew!
Stayed 1 night in Jan 2025

6/10 Okay

Anne

Travelled with family and small children, Travelled with group
Liked: Staff & service
average hotel. was under renovation when we went. some of the amenities were unavailable. Front staff very friendly and welcoming. Breakfast was included with our stay but was below average.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, room comfort
Heat not working in our room so they quickly sent someone to check. We were moved to a different room
Stayed 1 night in Jan 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Sarah

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We booked 4 rooms 2 months before the date needed. We arrived at 3 pm to check in and were told the rooms were not ready and were still being cleaned. We asked about rooms being together and were told that they could give us 4 rooms on the 6th floor. We returned 20 minutes later and were told that 3 rooms were ready but the 4th was not ready. We were then told that our rooms were across from one another and once going to the floor discovered they were on opposite sides of the floor. We returned to the front desk 30 minutes later and finally got to check in the final room. 3 and a half hours after check in time! We went up to the 4th room and were bombarded with the smell of stale cigarette smoke. We returned to the reception desk where we were told that was the smell of their cleaning products. After waiting another 25 minutes they gave us the 4th room on a separate floor. We went into the 4th room and attempted to use the hair dryer and the power cut off in the room. We went to reception again and told them we were going to dinner and could they fix it. Upon returning from dinner, the parking area was a sheet of glass and someone in our party slipped and fell and upon returning to our room they still had not fixed the hydro. This has been the worst hotel experience we have ever had!
Stayed 1 night in Jan 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for the Price!

We were in town for a funeral and hotel was a great respite. It was clean and even though they were renovating, very conscientious of guest comfort. The only glitch is they lock the front doors before 10pm which was a challenge for a late check in at an unfamiliar hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Trevor

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pool was closed for the weekend...good room and service though!
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely delightful. Very clean rooms. And felt very safe being there even as a solo traveling female. Only complaint was the shower made a weird very loud noise while the water was running. But I mean can I really be complaining about something so small! No!! Our stay was fantastic and completed with amazing staff.
Stayed 1 night in Jan 2025

10/10 Excellent

HAE YOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Mathieu, Coquitlam

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Disappointed with my stay. The pool and gym were closed, and the restaurant didn’t even open for breakfast. It felt like the hotel was in desperate need of attention and updates. Definitely not what I expected for the price.
Stayed 1 night in Jan 2025

2/10 Terrible

cheyenne

Stayed 1 night in Dec 2024

2/10 Terrible

Kaid

Travelled with partner
Beds were so soft that it screw up my back no matter how i slept. Didn't have much to offer for coffee or anything to really mix with it. Outlets were pretty small where i couldnt fit 2 plugs side by side. Toilet was so close to the ground it made it difficult to get up or down for being tall. Not much available for tv for new years. Not satisfied with my purchase of staying here. Not reccomended.
Stayed 1 night in Dec 2024

10/10 Excellent

hardeep

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024