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Best Western Dorchester Hotel

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Best Western Dorchester Hotel

Premium Suite, 1 Queen Bed, Refrigerator, Harbour View (with Sofabed) | Room amenity
3 restaurants, breakfast served
Exterior
Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
70 Church St, Nanaimo, BC, V9R5H4
  • Bastion
    ‪2 min walk‬
  • Nanaimo Museum
    ‪4 min walk‬
  • Casino Nanaimo
    ‪6 min walk‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪3 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbour View

Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbour View

  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbour View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbour View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard By Marriott Nanaimo

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (774)
The price is CA $184
per night
CA $213 total
includes taxes & fees
6 Mar - 7 Mar
Courtyard By Marriott Nanaimo

About the area

Nanaimo

Heart of Nanaimo.Your stay at this hotel will put you steps from Bastion and a 5-minute walk from Nanaimo Museum. Casino Nanaimo and Old City Quarter are also within half a mile (1 km).

What's nearby

  • Nanaimo Museum - 4 min walk
  • Old City Quarter - 6 min walk
  • Vancouver Island University - 3 min drive
  • Departure Bay Ferry Terminal - 5 min drive
  • Duke Point Ferry Terminal - 15 min drive

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪White Sails Brewing - ‬5 min walk
  • ‪Javawocky - ‬3 min walk
  • ‪The Vault Cafe - ‬6 min walk
  • ‪Lighthouse Bar and Restaurant - ‬3 min walk

About this property

Best Western Dorchester Hotel

Hotel near Departure Bay Ferry Terminal in Nanaimo
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 71 guestrooms or units
  • 3 dining venues
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Free 24-hour offsite parking within 98 ft
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 10-22 for adults and CAD 10-22 for children
  • 3 restaurants
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Fitness center
  • Public winery tours
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 397 out of 1003 reviews
Rating 8 - Good. 369 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marlene

Stayed 7 nights in Oct 2024

10/10 Excellent

Chantel Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very professional and friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet great view and clean rooms
Stayed 1 night in Nov 2024

6/10 Okay

Nolan, Kelowna

Business traveller
Just average at best here Fridge did not get cold and was really warm on the outside of fridge The ac/fan unit did not work properly and could not set to fan mode to sleep to a fan noise No free breakfast like most other Best Westerns offer NO hot tub Parking was super limited and frustrating Just ok at best here! I also asked on the survey to get 250 bonus points and she said she would send and did not all day
Stayed 2 nights in Nov 2024

8/10 Good

Nancie, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction happening that was a nuisance to access the building.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dianne

Stayed 2 nights in Oct 2024

6/10 Okay

Michel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nothing like the photos they have posted. The road to the main entrance was closed and even Google maps didn’t catch this. Front desk did the minimum, barely a hello, we waited while they finished what was on their computer but at least say hello! Room smelled horrible like glue and chemicals. Really small room and horrible bathroom with odd corner sink and two mirrors. The bottom of the tub was not solid but spongy…. It was needing repair. The parking was an open walk-in lot and it’s not too bad an area but I would not leave anything inside your vehicle. Check out was abrupt, no how was your stay, just felt brushed off. I would not stay here nor recommend it. Overpriced for what it offered.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, Little Current

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Cam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Found a hair in my embedded in my coleslaw
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as usual Homeless people in parking lot a little scary
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view & room w/super friendly staff
Beautiful room with an excellent view of the marina! Very clean & modern! Staff super helpful. Priced very well considering we could walk everywhere! Restaurant also very good food. Parking available for free! Temporary parking available in front of hotel while you are checking in & IF you’re early, you can leave your luggage at front desk & park for free in the hotels parking lot behind the hotel. We received welcome texts, anything we can do texts & goodbye texts!! Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The back stairs to street were a bit of a go in the rain
Stayed 4 nights in Oct 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Zoe, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting Nanaimo.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot downtown! Walkable to shops and restaurants. We liked White Sails Brewing nearby and La Stella restaurant. Hotel parking was easy and staff were very helpful!
Stayed 1 night in Oct 2024

6/10 Okay

Ross

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Property was okay. Parking was a little way away from hotel and felt a little uncomfortable walking to it as there were homeless people around
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were friendly, welcoming, and helpful. The hotel was kept clean. Our room was clean and spacious. There are lots of restaurants, coffee shops, pubs (they can get a little noisy) and shopping centres around. There is a little water front park across the street that is nice to walk around in and peaceful. Everything is within walking distance. There is a beautiful waterfront park a few blocks away with free parking and great for the whole family. The only issue we had was that my husband is diabetic and takes insulin, we forgot our sharps bin at home and unfortunately the hotel didn’t have anything on the premises for us to dispose of the needles in a safe way. If I could give feedback to the management it would be to have a sharps bin either in the public washrooms or at the front desk for safety reasons. Other then the lack of sharps bins our stay was really enjoyable and we will definitely be staying again the next time we stay in Nanaimo. I’ve already recommended this location to friends and family for their next stay in Nanaimo.
Stayed 2 nights in Oct 2024

4/10 Poor

Walter

Stayed 2 nights in Aug 2024

6/10 Okay

YI JING

Liked: Staff & service
friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Cecilia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the water, good distance to stores and restaurants.
Stayed 2 nights in Oct 2024

8/10 Good

Brenda Liza

Stayed 1 night in Sep 2024

10/10 Excellent

Dannieli

Stayed 2 nights in Sep 2024

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good decent hotel. Please consider adding soundproofing esp. on the windows due to noise, and not texting to check in that often.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The people around the property late at night
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately soaps/shampoo are not scent free
Stayed 1 night in Sep 2024