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The Ritz-Carlton, Toronto

5.0 star property
Family-friendly 5-star hotel near Ripley's Aquarium of Canada

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Toronto

Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Gastropub
Indoor pool
City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Rogers Centre
    ‪6 min walk‬
  • CN Tower
    ‪6 min walk‬
  • Scotiabank Arena
    ‪10 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite, 1 Double Bed, Lake View

LCD TV, DVD player, iPod dock, first-run movies

Family Suite, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 8
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run movies

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run movies

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Tower

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Corner

Club Suite, 1 Bedroom, Non Smoking, Corner | Lounge

Club Suite, 1 Bedroom, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Tower

Club Suite, 1 King Bed, Tower | Living room

Club Suite, 1 King Bed, Tower

  • 224 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking

Signature Suite, 1 Bedroom, Non Smoking | Living room

Signature Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed (View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 Double Bed (View)

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area

Executive Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Tower

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Rogers Centre and CN Tower. Ripley's Aquarium of Canada and Scotiabank Arena are also within half a mile (1 km).

What's nearby

  • Rogers Centre - 6 min walk - 0.5 km
  • CN Tower - 6 min walk - 0.6 km
  • Ripley's Aquarium of Canada - 8 min walk - 0.7 km
  • Scotiabank Arena - 10 min walk - 0.9 km
  • CF Toronto Eaton Centre - 16 min walk - 1.4 km

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 8 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 11 min drive

Restaurants

  • ‪Boston Pizza - ‬3 min walk
  • ‪The Pint Public House - ‬5 min walk
  • ‪Scaddabush Italian Kitchen & Bar - ‬3 min walk
  • ‪A&W Restaurant - ‬3 min walk
  • ‪Minami - ‬4 min walk

About this property

The Ritz-Carlton, Toronto

Family-friendly 5-star hotel near Ripley's Aquarium of Canada
The Ritz-Carlton, Toronto offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The Ritz-Carlton, Toronto. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 20 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, Belarusian, Bulgarian, Chinese (Mandarin), Croatian, Czech, English, Farsi, Filipino, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Thai, Ukrainian, Urdu, Vietnamese

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Property amenities

Family friendly

  • DVD player
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 38 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • First-run movies
  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 16 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 38 to 45 per person
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 909 reviews
Rating 8 - Good. 91 out of 909 reviews
Rating 6 - Okay. 40 out of 909 reviews
Rating 4 - Poor. 7 out of 909 reviews
Rating 2 - Terrible. 21 out of 909 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erica, Peoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bartender at the Lano!!!! He’s was the best part of our stay at the Ritz!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sherali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2024

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I plus our 4 teenager grandkids had another amazing stay at the Ritz. Customer service is outstanding in all fields - staff personnel are efficiency, friendly, and professional. They make everyone feel that they are the most important guests in the hotel. Beautiful and comfortable rooms. Just the best getaway experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Stayed 2 nights in Dec 2024

10/10 Excellent

Ameet

Stayed 2 nights in Nov 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

SHIBRAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Mattea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Great view, service, and comfy bed!
Stayed 1 night in Dec 2024

10/10 Excellent

Yale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for me and my family stayed over a weekend to attend events planned in Toronto, top level service and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Stayed 3 nights in Nov 2024

10/10 Excellent

Borochov

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic!
Stayed 1 night in Nov 2024

2/10 Terrible

Shauna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and pretentious.
Stayed 3 nights in Nov 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time at the Ritz. I must say that we were disappointed with a few things and they really need addressing. 1. The soda bed in the room is terrible. It’s like a hammock and it needs changing asap. My granddaughters slept in it and they are under age 10 and had difficulty getting comfortable so I tried it. Secondly, an order of 8 chocolate chip cookies and 2 glasses of milk came to 88.00. This is unacceptable. Thirdly, the bacon at breakfast was inedible. It would seem that it had been previously set up in a buffet breakfast substantially earlier and used for our à la carts order. The proximity of your hotel is wonderful for our attendance to the Mirvish theatre but I’m considering changing hotels because of these very important amenities. Food, comfort and prices need to be improved.
Stayed 1 night in Nov 2024

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love a Ritz-Carlton. Especially in the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
All goid
Stayed 1 night in Nov 2024

4/10 Poor

Terry, panama city beach

Business traveller
Liked: Cleanliness, property conditions & facilities
It was ok.
Stayed 8 nights in Jul 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Nov 2024