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Novotel Toronto North York

3.5 star property
Pet-friendly hotel connected to a shopping center in North York with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Toronto North York

Exterior
Premium bedding, down comforters, in-room safe, desk
Lobby sitting area
Eco-friendly toiletries, hair dryer, slippers, towels
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    1 min walk
  • Mel Lastman Square
    4 min walk
  • Bayview Village Shopping Centre
    5 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    22 min drive

Room options

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Pan Pacific Toronto
Pool
Spa
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (2557)
The price is CA $215
per night
CA $258 total
includes taxes & fees
5 Dec - 6 Dec
Pan Pacific Toronto

About the area

Toronto

North York stay.Your stay at this North York hotel places you within 6 miles (10 km) of Paramount Ice Complex and Chesswood Arena. Yorkdale Shopping Centre and Scotiabank Pond are also within 6 miles (10 km).

What's nearby

  • North York City Centre - 1 min walk - 0.0 km
  • Bayview Village Shopping Centre - 5 min drive - 2.8 km
  • Yorkdale Shopping Centre - 7 min drive - 7.2 km
  • Downsview Park - 12 min drive - 8.1 km
  • Vaughan Mills Mall - 20 min drive - 25.4 km

Getting around

  • North York Centre Station - 2 min walk
  • Oriole Station - 7 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 39 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Aroma Espresso Bar - ‬2 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Yunshang Rice Noodle - ‬6 min walk

About this property

Novotel Toronto North York

3.5-star hotel near Paramount Ice Complex, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 8 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at the business-friendly Novotel Toronto North York. Parking is available for a fee.

  • 260 guestrooms or units
  • 19 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukrainian

Property amenities

Family friendly

  • Children's games
  • Children's toys

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 21.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
The following facilities are closed on Sunday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 576 out of 1380 reviews" "
Rating 8 - Good. 381 out of 1380 reviews" "
Rating 6 - Okay. 229 out of 1380 reviews" "
Rating 4 - Poor. 106 out of 1380 reviews" "
Rating 2 - Terrible. 88 out of 1380 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lara

Travelled with family
I like how it is located in a relatively safe area. I also like how there is a lot of shopping and easy access to the subway.
Stayed 2 nights in Aug 2024

6/10 Okay

Liad

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We appreciated the hotel’s location, with many stores and restaurants nearby. My children enjoyed the lobby’s computer console and citrus-infused water. However, the parking garage was a significant issue—it was difficult to navigate in our large SUV due to its steep and narrow incline. During our four-night stay, several problems arose. At check-in, a front desk mistake led to a $1200 hold on our credit card instead of $200, which, though eventually resolved, was alarming. We requested a crib, but it wasn’t provided immediately. After reminding the staff, we returned to find our door ajar and an unassembled crib on the floor. This felt like a security violation, especially in a high-traffic area. A manager addressed our concerns, but the situation was unsettling. My husband injured his finger trying to assemble the crib. He had to use a YouTube video to help a staff member complete the assembly. On our last full day, housekeeping removed our towels but didn’t replace them, and we were told the hotel had run out. Though towels were eventually provided, the delay was unacceptable. On our final morning, we had trouble exiting the parking garage due to an error with our ticket’s programming. With no attendant present and no response from the hotel, I had to repeatedly run between the mall and the front desk to resolve the issue, causing a stressful delay. Despite requesting a call from a manager to discuss the towel and parking lot incidents, we have yet to hear back.
Stayed 4 nights in Aug 2024

8/10 Good

Anaan

Liked: Staff & service
Rooms were tidy and spacious however the sheets and robe had a strong scent to them. The hotel staff were very accommodating and provided extra sheets and a room switch.
Stayed 2 nights in Aug 2024

8/10 Good

Richard, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Aug 2024

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to change room at midnite,after a concert,because the door did not lock properly and there was evidence of previous damage at the door jam. No soap in shower. Bathtub was disgusting. Hotel needs a new facelift. Pool was being updated and not usable. Took the subway and upon returning there are no signs to where to go to enter the hotel.Creepy walking back to the hotel late at nite. No signs, no security or anyone to ask.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Stayed 1 night in Aug 2024

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
It was safe, quiet, convenient with easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alex

Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien chambre propre et confortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, should lower the price of parking for hotel guest
Stayed 3 nights in Aug 2024

6/10 Okay

Carmel

Travelled with group
Okay
The two double beds room was a bit cramped. The beds were comfortable, however, the bedding had a bleach smell that was very strong and gave me a headache. Check-in was a slow manual process.
Stayed 1 night in Aug 2024

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is dated. Pool was closed. Had to change rooms at midnite after a concert because the door did not lock and it was damaged. No soap in shower. Bathtub was disgusting. Staff was told 3 times I had two reservations for 1 nite each. Electric socket in bathroom did not work. I wont be staying at this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Fakhreddin

Liked: Cleanliness, staff & service
A nice place.
Stayed 1 night in Aug 2024

6/10 Okay

Leanne

My room was a little worn but mostly clean. Finishes were poor but function was good. I was given a room on the top floor with fabulous city views.
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, staff was excellent close to where we needed to be
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attention
Stayed 3 nights in Aug 2024

2/10 Terrible

Naouel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around.
Stayed 3 nights in Jul 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Brenda

Great location
Love the location and ease to subway station. Lots of food options nearby. Can’t wait for pool to be in use again. Microwave would be nice
Stayed 4 nights in Aug 2024