Cloud 9 Inn

2.5 star property
Enjoy the free WiFi at this Whitecourt hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Property entrance
Exterior
Basic Room, 2 Queen Beds (Pet Friendly) | Room amenity
Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Scott Safety Centre
    10 min walk
  • Allan and Jean Millar Community Centre
    12 min walk
  • Whitecourt and District Forest Interpretive Centre
    16 min walk
  • Whitecourt, AB (YZU)
    9 min drive

Room options

Standard Condo, Multiple Beds, Kitchenette

  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room, 1 Queen Bed (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Kitchen

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds, Kitchen

  • 31.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About the area

Whitecourt

In Whitecourt .You'll find Scott Safety Centre and Allan and Jean Millar Community Centre within a 15-minute walk of this Whitecourt hotel. Whitecourt and District Forest Interpretive Centre and Rotary Park Outdoor Waterpark are also within 3 miles (5 km).

What's nearby

  • Scott Safety Centre - 10 min walk - 0.9 km
  • Allan and Jean Millar Community Centre - 12 min walk - 1.1 km
  • Whitecourt and District Forest Interpretive Centre - 16 min walk - 1.4 km
  • Rotary Park Outdoor Waterpark - 4 min drive - 3.7 km
  • Whitecourt Golf and Country Club - 5 min drive - 3.9 km

Getting around

  • Edmonton Intl. Airport (YEG) - 127 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Subway - ‬2 min walk
  • ‪Original Joe's - ‬3 min drive

About this property

Cloud 9 Inn

Enjoy the free WiFi at this Whitecourt hotel
Free breakfast is served daily. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Self parking is free.
  • 110 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1979
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • 1 conference room
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Korean

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM–8:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Cribs (infant beds) are available for CAD 10 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10 per stay
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 505 reviews" "
Rating 8 - Good. 158 out of 505 reviews" "
Rating 6 - Okay. 38 out of 505 reviews" "
Rating 4 - Poor. 7 out of 505 reviews" "
Rating 2 - Terrible. 4 out of 505 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome front desk at check in Great room n cleanliness was good. Bed was comfy. Great price
Stayed 1 night in Aug 2024

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very very friendly! Breakfast was pretty good too.
Stayed 1 night in Aug 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate, slept too late for breakfast, room was clean.
Stayed 1 night in Aug 2024

8/10 Good

Kendall

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second floor room with only stairs wasn’t fun with fair amount of luggage. Room was nice and large size. The breakfast was also very good and convenient. The variety of items rotated daily which was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer care service
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value.
The room was recently renovated and is in excellent shape. The included breakfast was a cooked when you came into the breakfast area. Stay was knowledgeable and friendly. For a 2 star hotel this was, well... excellent. We'll stay here whenever we're in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people!
Stayed 1 night in Aug 2024

8/10 Good

Chelsie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great little Inn ! The rooms were clean, the staff were extremely pleasant and personable, which made you feel right at home. My only thing was the bed was very hard and uncomfortable for me. I didn’t get a chance to have their complimentary breakfast as we slept in, but when I checked out I could still smell it and it smelt wonderful. Would definitely stay here again if we’re in the area.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management/staff of this facility were very friendly. They were quick to fix an issue we had. It is an older building with its quirks, but the rooms have been renovated and were neat and clean. Breakfast was amazing. Sausage, eggs and hashbrowns delivered to your table. Wonderful service.
Stayed 2 nights in Aug 2024

8/10 Good

Tiana

Travelled with family and small children
Liked: Amenities
Absolutely lovely staff, delicious breakfast and nice clean room, my only complaint is that the area is a little sketchy. It’s more of a “workers”motel, not really for families.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

This was a very inexpensive stay at a motel. Building is old needs some repairs. The bed was pretty hard , And the people above us extremely noisy . Staff was very friendly and accommodating to let us stay a couple hours past our checkout due to a vehicle breaking down. Overall, it was a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorne Crystal Takayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property on outside makes the passerby think, "Hmm. Maybe not." Yet the rooms are renovated, clean, secure and oh so comfortable. I've mentioned before and I'll say it again, as they slowly renovate and update, watch out remaining WC hospitality industry, these guys will reign! Such impeccable service and such clean rooms that you instantly establish a trust with them and never worry about your safety or the true cleanliness. You just KNOW it's truly clean, truly there for your comfort and service and 24/7 surveillance security and more. Home away from home.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean. And the staffs are friendly..
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the staff very friendly and helpful. The breakfast is great. Room ms are clean. I like that you can watch a streaming service if you want to. Concerns: the mattresses are way too firm. It was very uncomfortable. And although it looks nice you need a counter in the bathroom. A small sink vanity is not good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karlene

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, I stayed in a newly renovated room and it was so cute and well set up. Great pricing and they even offered me a bowl for my dog. Breakfast was very good, and the dining area is so cute and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk was AWESOME!!! The room was spacious, clean and fairly comfortable!!! It wasn't noisy, but somebody did park in the space that was in front of my room and somebody also kept trying to log into their iPad and it disrupted my TV, as that is the device where it kept trying to log in to!!! And, the only other issue was the fan in the bathroom wasn't working, which I forgot to mention upon checkout!!! Other than that, I didn't really have any other issues!!! This was my second or third time staying at this property and I would stay there again!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay, nice people, clean and very nice family accommodations. Needs better door locks for those with toddlers. Noone can get in but kids can easily get out.
Stayed 1 night in Jun 2024

10/10 Excellent

jodee

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cassie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff with comfortable and clean rooms!
Stayed 1 night in Jul 2024

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Clean rooms and reasonably priced .
Stayed 1 night in Jul 2024