Cancun Plaza Condo Hotel

3.0 star property
3-star beachfront hotel near Delfines Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cancun Plaza Condo Hotel

Outdoor pool, open 7:30 AM to 9:30 PM, pool umbrellas, sun loungers
On the beach
Interior
Beach/ocean view
On the beach

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Lt65 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    17 min walk
  • Bogavante Restaurant
    3 min walk
  • Cancun Bus Station ADO
    22 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Room options

Standard Studio, 2 Double Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Studio Suite, Multiple Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 6
  • 3 Double Beds

Romantic Studio

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera hotel, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. Delfines Beach and El Rey Ruins are also within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 17 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Maya Museum of Cancun - 4 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬5 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cancun Plaza Condo Hotel

3-star beachfront hotel near Delfines Beach
Cancun Plaza Condo Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Cancun Plaza Condo Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 13 guestrooms or units
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cancun Plaza Condo Hotel offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cancun Plaza Condo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per accommodation, per stay
  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: MXN 250 per day
  • Gas fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    The property is professionally cleaned.

We should mention

  • Pool access available from 7:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Cancun Plaza Condo Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 117 out of 358 reviews" "
Rating 8 - Good. 81 out of 358 reviews" "
Rating 6 - Okay. 50 out of 358 reviews" "
Rating 4 - Poor. 48 out of 358 reviews" "
Rating 2 - Terrible. 62 out of 358 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older than many of the properties in the hotel zone, but rooms have been renovated as best as possible without totally gutting them. Pool, restaurant, and beach all were awesome. Could see the sunrise from my balcony, although, I walked down to the beach for a quick swim
Stayed 1 night in Sep 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Sep 2024

4/10 Poor

ROBERTO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building with a few maintenance, the building has multiple owners so no lobby, no closet, AC no working properly (no less than 24 C) and it make a pond just at the entrance, vanity faucet no working properly, 1 cockroach, nice pool 5/5, nice view from the balcony.
Stayed 5 nights in Sep 2024

6/10 Okay

Diogenes Flores, new york city

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jul 2024

8/10 Good

UMESH

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

MICHELE, Norfolk

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2024

10/10 Excellent

Christie Mae

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was very accommodating and letting us check in early. The communication was excellent. However, I think they need to upgrade/renovate their reception area and add a microwave to the kitchen in the room. The room was spacious, The bed was comfortable. The room could use a little upgrade. Overall, I will book again in the future.
Stayed 1 night in Jul 2024

8/10 Good

Sonia

Liked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away. Choose somewhere else
Check in was alright. Couldn’t find the correct check in lobby because there were multiple’owners’ who list their condos. The elevators are small. The door to room was dark and hard to see key pad to enter code. The layout of room was bad. There were cracks in ceiling and walls. The beds were hard rocks and pillows just as bad. Very flimsy sheets that didn’t look clean. Only 2 bath towels, shower was cold barely hot water at all. Had a water leak under the kitchen area which was bad and didn’t have towels to clean it up. Went to the front desk at 9pm and it was closed even though online it said it was open until 1030pm, because I complained in the follow up email had maintenance drop by around 1130pm which was very good because I had to be up for an excursion by 4am. Which would have been better if front desk was open when I went. Anyway. No WIFI because you are too far away from the extenders. A/c barely cooled room and leaked on the 2nd day all the way until we checked out. I wouldn’t suggest this place at all
Stayed 5 nights in Jun 2024

10/10 Excellent

Martha

Stayed 1 night in Jun 2024

2/10 Terrible

Luis Angel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio, llegue y habían cancelado mi reservacion sin previo aviso diciendo que no había pasado la tarjeta aun cuando en mi estado de cuenta si aparecía el cargo, se comprometieron a regresarme el dinero pero nunca lo hicieron a pesar de que los contacte muchas veces al respecto.

4/10 Poor

Rafael, Sunnyvale

Stayed 1 night in Apr 2024

2/10 Terrible

Jacob

Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to put some of the money in maintenance
Old and stained towels, the bathroom in the worst/ poorest condition you can imagine ( see picture below),dirty room, no towels for pool/beach, mattresses so old that you slept in a hole, air conditioning did not cool, the food and the hotel were super expensive , as it is a resort and apartments. I will never ever go back to that place again…
Here is a
Stayed 2 nights in Apr 2024

4/10 Poor

Kumiko

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One of the stuff, his name was Victor, he was wonderful and helpful. I really thank him for giving us informations that he provided. The hotel room was really different from what I saw on pictures. I was really disappointed about it. There was no hairdryer, Refrigerator wasn’t working, Hot water wasn’t hot enough.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent, the only thing that did not work was the coffee maker.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gisela

Stayed 1 night in Mar 2024

8/10 Good

Jorge

Travelled with family
Nice and quiet clean pool.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brenda, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff Rooms are nice with a great vire
Stayed 3 nights in Mar 2024

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was my second time staying at the Cancun Plaza. Everything was great for the most part. Only complaint was not having hot water for our 11 day trip. We spoke with the office staff multiple times about it and it never was resolved. Other than that it's a great place to stay and get away from the crowds of the hotel zone!
Stayed 11 nights in Mar 2024

6/10 Okay

Claudio

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning lady cleaned with bleach and some how one of my T shirt and shorts got stained
Stayed 2 nights in Mar 2024

10/10 Excellent

SERGIO ALBERTO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay will be back
Stayed 1 night in Mar 2024