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Oasis Palm - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Oasis Palm - All Inclusive

Children's activities
On the beach, white sand, beach umbrellas, beach towels
Children's activities
7 bars/lounges
Indoor wedding

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Escénica Tower
    ‪3 min walk‬
  • Langosta Beach
    ‪7 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Non Refundable)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room (Non Refundable)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Superior

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior

  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Grand Oasis Palm - All Inclusive

Pool
All-inclusive
Spa
Kids pool
3.3 out of 5, (1004)
The price is CA $386
per night
CA $472 total
includes taxes & fees
1 Feb - 2 Feb
Grand Oasis Palm - All Inclusive

About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Escénica Tower. Also, Playa Tortugas is within half a mile (1 km) and Las Perlas Beach is within 2 miles (3 km).

What's nearby

  • Langosta Beach - 7 min walk
  • Playa Tortugas - 11 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 6 min drive
  • La Isla Shopping Mall - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Oasis Palm - All Inclusive

4-star beachfront property near Langosta Beach
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 7 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 3.68 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
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Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
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Oasis Palm Hotel Cancun
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Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 298 out of 1005 reviews" "
Rating 8 - Good. 216 out of 1005 reviews" "
Rating 6 - Okay. 183 out of 1005 reviews" "
Rating 4 - Poor. 138 out of 1005 reviews" "
Rating 2 - Terrible. 170 out of 1005 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome vacations! I enjoyed it, only one thing, elevators were not working properly
Stayed 7 nights in Oct 2024

2/10 Terrible

SOURASHREE, JACKSON HEIGHTS

Stayed 5 nights in Jul 2024

2/10 Terrible

Karoy, East Brunswick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel labby is not A/C , Customer service is not friendly . he doesn't care. He plays in the phone.
Stayed 7 nights in Aug 2024

2/10 Terrible

LUZMILA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pillows were dirty and unconfortable.no air condition in the lobby. Huge lines on restaurants. Etc
Stayed 4 nights in Aug 2024

8/10 Good

Sami

Travelled with family and small children
Liked: Amenities
All services
Stayed 9 nights in Aug 2024

2/10 Terrible

ahmad

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service hotel not clean at all
Stayed 3 nights in Aug 2024

4/10 Poor

Katey

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Outside the resort was wonderful but the inside of the hotel room had horrible smell. Smell like sewage or mold, especially the bathroom. The room was old and felt disgusted. We had little to no cold water for shower, we told them, the maintenance came he said it was normal. Even though we upgraded the room it still smells the same. Not going back to Oasis Palm.
Stayed 5 nights in Aug 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Miguel Angel Blanco

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Hotel rooms needs to be renovated . Long waiting time to eat in the restaurant and they only have 2, one wich is only pasta and pizza and the other one is a buffet, Also they dont have lot of parking. Services is not the same that it use to be before.
Stayed 5 nights in Aug 2024

4/10 Poor

Cameron

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hend

Travelled with family
Liked: Amenities
I loved the resort. My kids enjoyed the white sand and clear water. The staff were extra nice. Totally family-friendly.
Stayed 4 nights in Jul 2024

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one bartender all day in the Beach bar for hundreds of people. Super long waits to get a drink and super long waits for the buffet's. Also made us wait to check in till 4 PM when it's supposed to be 3 PM. Poor management at its finest. Will never be going back. Elevators are extremely hot. Some of them not working.
Stayed 2 nights in Jul 2024

4/10 Poor

MICHELE, Uhrichsville

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked this last minute when our trip to Punta Cana was canceled. We’ve been to Riviera Maya multiple times, Aruba multiple times, Jamaica and Curaçao. This was by far the worst resort we’ve stayed at. Mostly due to the last minute booking and not looking it up prior. Our fault. Rooms are very dated, food was terrible, service in the restaurants was decent. There are two sides to this resort… research that before you go. We were treated like peasants on the Oasis Palm side. It was terrible. Minimal dinner choices, you can’t use the pools or services on the other side, but they can come over to this side and hog up the sushi bar, drinks, our pool space, etc. I would never stay here again. Plus side: beach here was clean and water was perfection and I love how it sat on the bay near transportation. It was fun watching all of the boats come and go all day. We took a day trip to Isla Mujeres and the water there was stunning… and we’ve seen some pretty amazing water in our travels.
Stayed 5 nights in Jul 2024

8/10 Good

Todd Alan

Travelled with family
Liked: Cleanliness, staff & service
It was good value.
Stayed 5 nights in Jul 2024

6/10 Okay

Aghogho

Travelled with family, Travelled with family and small children
Liked: Staff & service
The restaurant particularly 'the hacienda' I think more should be done to keep the birds outside. No one wants to see a bird eating from a buffet tray meant for people. Not the best in terms of hygiene.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment almost daily. Good food. Tours available. Beautiful room views ...peaceful time . Attentive staff and caring front desk .
Stayed 7 nights in Jul 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Thomas-Jess

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families with younger children.
Stayed 7 nights in Jun 2024

2/10 Terrible

Alen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not want my worst enemy staying at this place , stay away - stay away!!!!
Stayed 3 nights in Jul 2024

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Jacqueline

Stayed 5 nights in Jun 2024

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Jun 2024

2/10 Terrible

Karwan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is advertised as being a luxury property but that is far from it. Here is our experience at this hotel. 1. Food- The staff that cooks the food does not wear gloves. Bear hands on the grill laying out chicken. 2. Check in process could improve by moving at a reasonable pace. It takes 20-30 minutes to check in besides waiting in line. 3. The restaurants require reservations that open up at 7:30 am and get filled right away so you must be fast and wake up early. Many of the restaurant cost additional not advertised 4. Staff: they don’t seem happy and hardly greet people. The ladies at the coffee shop were always sweet but reception/information desk seemed like they wanted to avoid people. 5. Pools: pools are over crowded and dirty. You can only use the Oasis palm pool. If you want to use the Grand Oasis pool you have to pay. 6. Safety box: broken in our room. Asked for another, never got one. 7. Rooms: rooms are clean but everything is outdated from the 90’s. Towels were old and ripped. Had to ask for blankets 3 times till we got some. They had large wholes in them. 8. Service: no room service. Can’t take food to your room for your kids. 9. House keeping: they will not clean your room unless you call 2-3 times for them. 10. Arcade: only half work 11. Kids club: again very slow process to check in your kids. Hidden. 12. Shows/entertainment: shows start at 9 PM and 10 PM. Most kids are asleep then. Been to Cancun over 7 times, worst experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024