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Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Indoor wedding
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Gym

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • La Trattoria, Barcelo
    1 min walk
  • Cancun Bus Station ADO
    16 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2366)
The price is CA $291
per night
CA $357 total
includes taxes & fees
5 Jan - 6 Jan
Occidental Costa Cancún All Inclusive

About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 14 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 4 restaurants
  • 3 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1382 reviews" "
Rating 8 - Good. 349 out of 1382 reviews" "
Rating 6 - Okay. 261 out of 1382 reviews" "
Rating 4 - Poor. 115 out of 1382 reviews" "
Rating 2 - Terrible. 136 out of 1382 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Esteban

Stayed 5 nights in Sep 2024

10/10 Excellent

Ricardo, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Seon-ok

Overall, I was happy staying at Occidental Tucancún. The staff are great. The food was eatable but nothing special. It could be better.
Stayed 11 nights in Aug 2024

6/10 Okay

Jeffery

Travelled with group
Liked: Cleanliness
The pools great the food was cold took 4calls to get washcloths the Michal Jackson show was great the staff was very nice. I have never stayed at a resort that did not leave washcloths in the rooms. The couple that I traveled with had the same problem in there room.
Stayed 7 nights in Sep 2024

8/10 Good

Marbella Cruz

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The resort was beautiful. I do feel like there were a lot of locals and the drinks were good not great. I loved the sea view and the room came with some damages, but the cleaning service did an amazing job.
Stayed 5 nights in Aug 2024

6/10 Okay

Maria

Average
Stayed 4 nights in Sep 2024

10/10 Excellent

Adelfo

Stayed 5 nights in Aug 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
The night entertainment was good but only for an hour. It could've been a little bit longer.
Stayed 7 nights in Aug 2024

6/10 Okay

Alina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property rooms need some serious update. We stayed in 5038, the mattress and blanket smelled like urine (not the sheets they were changed every day with EXCELLENT cleaning personnel). The patio door was very difficult to open, the balcony curtain lining was covered in black mold, walls have mold too and needed to be repainted a long time ago. The sink outside bathroom was clogged and the faucet was lose. The bathroom was moldy too with black spots all over walls and ceiling. Safe worked great. Air conditioning was working great. Fridge was always restocked, but for some reason on second day stopped cooling. The lobby was ok, bars were great very attentive bar tenders, food tasted good, but not a big variety but tasted good and no one got sick.
Stayed 3 nights in Aug 2024

10/10 Excellent

magali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Van

Liked: Staff & service
For the price, it is an okay place. I would probably not Go back to it. Overall, the staff are friendly and welcoming.
Stayed 4 nights in Aug 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here. The Staff was great. The hotel rooms are not the newest but we didn't hangout in the room much. The food is average but there are places to eat in walking distance. The view from the hotel to the beach is amazing.
Stayed 5 nights in Aug 2024

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms need to be remodeled and food quality needs improvements.
Stayed 2 nights in Aug 2024

6/10 Okay

Vanessa

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmanuel, scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Stayed 6 nights in Aug 2024

8/10 Good

Agata Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2024

6/10 Okay

Alex

Travelled with family
The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.
Stayed 6 nights in Aug 2024

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.
Stayed 5 nights in Aug 2024

4/10 Poor

Luiz, Linden

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location
Stayed 4 nights in Aug 2024

2/10 Terrible

mehul

Stayed 6 nights in Jul 2024

4/10 Poor

Crystal

Stayed 8 nights in Jun 2024

4/10 Poor

Veronica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There was a lot of cockroaches in the villa we stayed, Our air conditioning failed, they cut off the water in the toilets,Thank God everything was fixed but it was a lot of trouble, Apart from that the staff was very friendly.
Stayed 5 nights in Jul 2024