See all properties

Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

Choose dates to view prices

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Indoor wedding
3 outdoor pools, pool umbrellas, sun loungers
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • La Isla Shopping Mall
    ‪14 min walk‬
  • Aquaworld
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

You may also like

Ad
Aerial view

Moon Palace Cancun - All Inclusive

Cancun
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,636 reviews
The price is CA $646
CA $787 total
includes taxes & fees
21 Apr - 22 Apr
Moon Palace Cancun - All Inclusive

About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km
  • Aquaworld - 3 min drive - 2.9 km
  • Delfines Beach - 7 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Junior Studio Suite, Hot Tub, Ocean View

Occidental Costa Cancún All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, 2,353 reviews
The price is CA $283
CA $348 total
includes taxes & fees
30 Mar - 31 Mar
Occidental Costa Cancún All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 489 out of 1329 reviews
Rating 8 - Good. 352 out of 1329 reviews
Rating 6 - Okay. 254 out of 1329 reviews
Rating 4 - Poor. 111 out of 1329 reviews
Rating 2 - Terrible. 123 out of 1329 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Omar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small, however well equipped and serviced. Food options are limited in the main restaurant. Staff is polite. Beach is very good.
Stayed 4 nights in Dec 2024

6/10 Okay

Tad

Stayed 7 nights in Nov 2024

4/10 Poor

Eileen

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. I arrived at 3:30pm & didn't get into my room until 6:30. One person at front desk. No map of property or explanation of where restaurants were, towels for pools or any other services provided. I walked around until I figured it out & asked other guests. Concierge brought me to the elevator...I've always been brought up to the room & shown basic functions of room. Air conditioner was stuck at 24 celsius (74 F) no matter what it was set at (I set much lower & temps never lowered). Spacious room with comfy beds. Rooms were never refreshed or restocked until I called front desk, which was in the evening. Housekeeping was so non-existant until I complained to the manager. The last day my room was refreshed without having to call front desk--too late. Beautiful beach with no palapas, umbrellas or shade. Pool area umbrellas were broken-one stayed open. No one was around to assist. Food looked beautiful but was bland & flavorless. Anything other than buffet needed reservations which took forever because they were also selling tours at same desk. I've stayed at other Barcelos and expected similar quality. Each Barcelo must operate on different managerial programs and this one was very disappointing & lacking. Totally understaffed housekeeping & front desk really makes for a substandard experience. Spend your money elsewhere.
Stayed 5 nights in Dec 2024

6/10 Okay

Anjelika Marie Figueroa

Liked: Staff & service
I love how welcoming the staff were and how quiet and safe it was around the resort. What I didn’t like was there wasn’t enough food options and the food wasn’t all that great. Overall, it was okay to stay for a couple days.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time visiting Occidental Tucancun. Each time we go, it somehow keeps getting better. The service, cleanliness, food options, location, staff.. everything is always perfect. We feel like we are treated like family and not just guests. Special thanks to Maria Cano and Jose Martin - so attentive and enusring we are always well taken care of. We are already planning our visit for next year!
Stayed 12 nights in Nov 2024

10/10 Excellent

Cendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Oussama Alaa Eddine

Liked: Cleanliness, staff & service, property conditions & facilities
It really good place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special but, as expected.
Stayed 1 night in Dec 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very disappointed with the front desk staff and the time share sales staff inside the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first all-inclusive experience and it was fantastic.The staff was awesome especially those at the bars and restaurants..food and snacks was available 24 hrs.My husband and I had to leave to go to the airport early and we were allowed to pack a breakfast bag to go..I would have liked the pools to be heated.The water was too cold for me.The bartenders prepared those drinks with joy .We received a free upgrade nice room with ocean view we just had to wait for half hour during which time we were free to indulge in the buffet style lunch...We did not like the promotions it was too lengthy.But we will definitely go back.Thank you Expedia!
Stayed 4 nights in Dec 2024

4/10 Poor

ROBERT DURAY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food was absolutely horrible.
Stayed 4 nights in Nov 2024

2/10 Terrible

Ray Will

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Nov 2024

10/10 Excellent

Yesica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay at this hotel. The staff was amazing and caring. I definitely recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

TIRTH KAMLESHKUMAR, Etobicoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression of amazing resort with blue water it’s like paradise, i met an amazing person named Giovanni he was so much generous and helped all the days we stayed at the resort and he even made us play some games in the pool. I would definitely go back to this resort and I recommend to any of y’all thinking to go to cancun stay at this resort.
Stayed 6 nights in Nov 2024

6/10 Okay

Gerard

Liked: Cleanliness, staff & service, room comfort
6 outta 10.
First time travelling. The staff at the resort were very helpful with all questions I had. Room was regularly cleaned and fridge re-stocked. Bed was pretty uncomfortable and the sheets had a musky smell. Bartenders were very prompt and drinks were great. Beach and pool areas were wonderful and very clean. Only issue and it was quite a major one is that the food is very below-par. There is enough selection with the buffets and restaurants but the quality was really rough and made it difficult for the whole trip. I would not return and spend more money on somewhere with higher quality food as it really hampers the overall enjoyment of the trip.
Stayed 8 nights in Nov 2024

2/10 Terrible

Kaci

Bad beach
Stayed 3 nights in Oct 2024

6/10 Okay

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service was wonderful. The property is obviously dated and the food was less than incredible but still good. Lunch options are severely limited.
Stayed 4 nights in Nov 2024

4/10 Poor

Yisel

Disliked: Staff & service, property conditions & facilities
Bathroom cleanness: HORRIBLE! BATHROOM AT THE ROOM WAS NOT CLEAN AND DOOR WAS ALL LOOSE. Good A.C. I spent 4 nights. 1st night NO WATER NO ELECTRICITY. Food is bland, boring, same food over and over. Poor choice of deserts, and most look different but taste the same. At the buffet restaurant, same fish EVERY TIME, LUNCH AND DINER. NEVER HAD BEEF AT THE BUFFET. A lot of pasta, rice, poor choice of fruits and cheese. Only fish, chicken and pork. You have to RESERVE VERY EARLY MORNING EVERY DAY for the 3 A LA CARTE restaurants or after 10 NO MORE Reservations. I could only go to one: the seafood one. TASTELESS FOOD. Lobster brisque that DID NOT TASTE LIKE LOBSTER.crab cake DID NOT TASTE LIKE CRAB. NEVER REAL ICE CREAM AT THE BUFFET!!!!
Stayed 4 nights in Nov 2024

8/10 Good

carmen, woodbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and nice. Food not variety in food five times have to go back to front desk to get new entry key. servi bar ok but never got cooler
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, and convenient. Didn’t like some of the bartender's actitud at the pool area.
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really an enjoyable experience all around
Stayed 6 nights in Nov 2024

6/10 Okay

LaToya

Liked: Staff & service
The food was horrible
Stayed 3 nights in Nov 2024

4/10 Poor

Cody

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024