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Real Inn Cancún

4.0 star property
4-star Beaux Arts hotel near Langosta Beach

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Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Lobby sitting area
Master Suite Vista a la Laguna
Front of property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista al Boulevard

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Ejecutiva Matrimonial Vista al Boulevard

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

Zona Hotelera stay.Within a 15-minute walk of this Zona Hotelera hotel, you'll find Langosta Beach and Tortuga Beach. Teatro de Cancún and UltraMar Ferry Terminal are also within 3 miles (5 km).

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 12 min walk - 1.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.5 km
  • Cancun Convention Center - 5 min drive - 4.4 km
  • La Isla Shopping Mall - 8 min drive - 7.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Breakfast - ‬5 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Las Olas - ‬8 min walk
  • ‪RIU Caribe Pizzeria - ‬5 min walk
  • ‪Swim-up Bar - ‬4 min walk

About this property

Real Inn Cancún

4-star Beaux Arts hotel near Langosta Beach
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 532 out of 1286 reviews
Rating 8 - Good. 311 out of 1286 reviews
Rating 6 - Okay. 188 out of 1286 reviews
Rating 4 - Poor. 118 out of 1286 reviews
Rating 2 - Terrible. 137 out of 1286 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
I Loved it
Stayed 1 night in Feb 2025

10/10 Excellent

Adalmira

Stayed 1 night in Dec 2024

4/10 Poor

Maria

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It was ok. They had roaches which I get, it’s in the middle of a jungle. The restroom was full of mold and the water form the shower never got warm.
Stayed 1 night in Dec 2024

4/10 Poor

LUIS

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The staff was very unfriendly
Stayed 2 nights in Dec 2024

6/10 Okay

BABAR

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were old and "cruddy" as my daughter put it. No anemities other thaan a small pool. The food was not great and overpriced. Front desk gave a cold vibe. I would not recommend
Stayed 2 nights in Dec 2024

2/10 Terrible

ALAIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Las sábanas manchadas no me dieron la habitación que yo renté y me quería cobrar más si me daba la que yo había rentdo
Stayed 2 nights in Dec 2024

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not been able to receive my belongings or talk to management in 6 days
Stayed 1 night in Dec 2024

8/10 Good

Haibing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Dec 2024

2/10 Terrible

Nivedhita

Stayed 3 nights in Nov 2024

10/10 Excellent

Sumanee

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Lorena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful conditions, rooms didn’t lock, dirty hot tub that couldn’t be used and dirty bathroom. Bed was so uncomfortable. We had to checkout immediately.
Stayed 1 night in Nov 2024

4/10 Poor

Victor

Disliked: Staff & service, property conditions & facilities
Not the greatest.
Horrible service. There were no towels in our room. We had to ask for them. Took forever to get them . When we did get them they were worn out and old. Our room was next to the street and all we heard was the traffic going by. We asked for a better view and told us it would be an extra cost. The door to the balcony did not work, could not open it. Would of given it a pass if the service was better.
Stayed 2 nights in Nov 2024

8/10 Good

Bryce

Travelled with group
Liked: Cleanliness, staff & service
Enjoyed our stay, facilities at hotel could be better
Stayed 6 nights in Nov 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities
It did the job as only needed one night. Was quiet staff were great
Stayed 1 night in Nov 2024

10/10 Excellent

Cris

Stayed 4 nights in Nov 2024

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and clean. Only problem was they wouldn’t leave us towels every time they would clean. And they don’t switch out the sheets.
Stayed 8 nights in Nov 2024

4/10 Poor

Becky, Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The walls and floors are paper thin. You can hear all noises. The hotel likes to play loud music late into the night and as early as 630 am in the morning. You have to call every night and ask them to turn the music down. There is a lack of hot water. No matter what we did we were only able to get hit water on 1 day during the middle of the day. And we were there for 4 nights. The onsite excursion group that helped us book our Musu museaum snorkeling tour sent us to a different tour place that was not the musu museaum. When asked about it we got arguments stating that we must have told him wrong. We did not tell them wrong as we clearly stated the musu museaum that has hundreds of statues under water. The fitness center was not working as the window was broke. Starbuck is in the place but does not have the ablility to do drinks other than the reg drinks and they do not have whip cream. The breakfast buffet was good but the regular menu items were pricy for what you got.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables todo muy linpio excelente servisio
Stayed 2 nights in Nov 2024

2/10 Terrible

shenhat

Stayed 5 nights in Sep 2024

10/10 Excellent

Oliver John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, bien ubicado y bien servicio.
Stayed 1 night in Nov 2024

8/10 Good

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca es genial. Fuera de temporada, es difícil encontrar un restaurante abierto para cenar.
Stayed 1 night in Oct 2024

8/10 Good

Estella

Liked: Cleanliness
las toallas de la alberca y el cuarto estan muy, muy viejas al igual que las sabanas. no hay una silla enel cuarto excepto la del escritorio. El personal de la recepcion no es amable. El hotel es bueno pero queda todo lejos y hay que usar transporte. El desayuno tambien es caro. muy buena limpieza.
Stayed 1 night in Oct 2024

8/10 Good

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price no beach but nice pool
Stayed 1 night in Oct 2024

8/10 Good

Renu

Stayed 1 night in Oct 2024

10/10 Excellent

Mukesh

Stayed 3 nights in Sep 2024