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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Exterior
Building design
Couples treatment rooms, sauna, hot tub, steam room, body treatments
View from room
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Aquaworld
    ‪10 min walk‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite Pyramid Master

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Pyramid Master

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Pyramid Junior

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Pyramid Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Pyramid Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Standard

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Master Suite

  • Sleeps 2
  • 1 King Bed

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Moon Palace Cancun - All Inclusive

Cancun
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,679 reviews
The price is CA $403
CA $494 total
includes taxes & fees
Apr 30 - May 1
Moon Palace Cancun - All Inclusive

About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find Iberostar Cancun Golf Course and Aquaworld. Delfines Beach and La Isla Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 10 min walk - 0.9 km
  • Aquaworld - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 5 min drive - 4.1 km
  • Delfines Beach - 5 min drive - 4.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star beachfront property near Delfines Beach
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

There are 13 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 13 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 425 out of 1209 reviews
Rating 8 - Good. 271 out of 1209 reviews
Rating 6 - Okay. 196 out of 1209 reviews
Rating 4 - Poor. 134 out of 1209 reviews
Rating 2 - Terrible. 183 out of 1209 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Biljana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We just stayed at Grand Oasis (pyramid bracelet) resort. I was SO skeptical about staying here with my family because of the reviews. But we had a great time! The black bracket gives you much more and it was all wonderful! The restaurants were delicious, the kids club was good and the pools were GREAT!! The only downfall were the rooms, they were a little small but other than that, it was awesome!
Stayed 7 nights in Mar 2025

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff where great
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group

Pleasantly surprised

We didn’t have high expectations for this resort after reading a few reviews, but we were pleasantly surprised. The buffet food was great, the drinks were great and we are quite fussy. There was always something to do.
Stayed 4 nights in Jan 2025

10/10 Excellent

JORGE ARMANDO MARQUEZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 👌
Stayed 7 nights in Jan 2025

10/10 Excellent

Darrell Joseph

Stayed 9 nights in Dec 2024

4/10 Poor

OSAMA

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty. Staff not too friendly.bathrooms were dirt. Food not the best
Stayed 8 nights in Jan 2025

2/10 Terrible

Ashley Joyce Abaco

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not ever stay here again. The customer service is truly horrendous. They “upgraded” our room from 2 beds to 1, when I made a comment about not having space for our children they confirmed we would have a roll in bed there when we got up to the room. It wasn’t there, I called 3x and it still wasn’t there. Finally my husband went down to tell them to bring one up. It still didn’t come. I had to actually raise my voice to be heard. This is not acceptable. We all ended up squishing into the bed the first 2 days. The bathroom is moldy. The food is absolutely disgusting. Frozen Dino nuggets from Costco tastes better. We were so disappointed with our stay. Spent almost 5k for what felt like nothing. Horrible.
Stayed 4 nights in Dec 2024

4/10 Poor

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality was poor, they charged me extra for forgetting to turn in my wrist bands, I would not return.
Stayed 4 nights in Jan 2025

8/10 Good

Masoumeh

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Paola Fernanda Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing and super helpful staff
Stayed 6 nights in Dec 2024

10/10 Excellent

pedro

Stayed 3 nights in Dec 2024

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y muy limpio
Stayed 3 nights in Nov 2024

10/10 Excellent

Verinha

Stayed 4 nights in Dec 2024

6/10 Okay

Bin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Out of date rooms, good dining options but needed to schedule advance.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessinet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful place!
Stayed 2 nights in Dec 2024

2/10 Terrible

Adriana

Stayed 5 nights in Dec 2024

4/10 Poor

Rafael

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
Glass was in the pool and cut my foot
Stayed 4 nights in Dec 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property outdoor areas and pools are nice! The food was not great! The buffet was much better than the restaurants that you were supposed to make reservations because they are consider the nicest but the food was not that good. The Italian restaurant was the worse experience.
Stayed 3 nights in Dec 2024

8/10 Good

Olson E

Liked: Cleanliness, staff & service, property conditions & facilities
I like the quietness and the property was clean
Stayed 5 nights in Dec 2024

6/10 Okay

Heath

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Damian Rodrigo

Stayed 8 nights in Dec 2024

6/10 Okay

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Erendira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Darmetrias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Dec 2024