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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property
Hotel near West Edmonton Mall in Edmonton

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Full-size fridge, microwave, stovetop, dishwasher
Indoor pool
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Game room

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    4 min drive
  • Galaxyland
    4 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed (Walk-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel
Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (1202)
The price is CA $154
per night
CA $173 total
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

About the area

Edmonton

West Edmonton stay.A stay at this West Edmonton hotel places you within 3 miles (5 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 4 min drive - 2.9 km
  • Fantasyland - 4 min drive - 3.4 km
  • World Waterpark - 4 min drive - 3.4 km
  • University of Alberta - 13 min drive - 11.6 km
  • Fort Edmonton Park - 15 min drive - 11.2 km

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬9 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Arby's - ‬16 min walk

About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Hotel near West Edmonton Mall in Edmonton
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites West Edmonton - Mall Area, an IHG Hotel. Self parking is free.

  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
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Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and kind when we all became sick and needed more than usual housekeeping services. Rooms were a good size and extras (free laundry, serve-yourself amenities) were very nice. Would definitely recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Loyal, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Kids friendly, pet friendly. Close to west Edmonton mall suites are big for family, have all kitchen, living room and working station. Big bright room and pretty clean. Staff are friendly specifically greetings staffs. A comfy trip to Edmonton? Highly recommended to stay here
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great and I would recommend it to anyone traveling to Edmonton. We spent one week there and the staff were great, the beds very comfortable. We had a small incident the 1st night which was handled promptly. Thank you Vivek. The only issue i have is lack of parking for disabled. We will definitely be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shavonne

Stayed 7 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Dianne

Stayed 2 nights in Jul 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel room. Love having the kitchenette. The coffee machine near the lobby is awesome. The staff is amazing, always there when you need them. We stayed 6 years ago when the hotel was quite new. Cleaning in the corners in the bathroom seems to be an issue now. You can see very clearly that they should be scrubbed better. Otherwise everything else was great.
Stayed 8 nights in Jul 2024

2/10 Terrible

Trysta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here. We are always happy with the room, very clean and comfortable. Great parking and easy drive to WEM
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Stayed 2 nights in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service
I paid in advance and had to check out early. The hotel is refusing to refund me for the 6 nights I didn’t stay and Expedia is incapable of recovering my money from the hotel also. I’ve attempted to contact Expedia and the Candlewood repeatedly and have gotten no call back from the hotel and Expedia just keeps telling me there is nothing they can do.
Stayed 8 nights in Jun 2024

10/10 Excellent

erin

Stayed 1 night in Jun 2024

10/10 Excellent

Shannen, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, easy and quick check in. Free Laundry and 24 hour access to snacks. Pool was great - shared with Holiday Inn and can be busy. Bathroom to change into at pool with towels and shower available.
Stayed 1 night in Jun 2024

10/10 Excellent

Skyler

Stayed 1 night in May 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Being on the bottom floor. Prefer top floor.
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Parking sucks
Stayed 1 night in Jun 2024

10/10 Excellent

franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest place I’ve ever stayed
Stayed 7 nights in May 2024

6/10 Okay

TASHINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ryan

Business traveller
Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, front desk staff were amazing, check in was fast. I appreciated the pre arrival email offering an upgrade, late check out, etc. The room was very clean, bed was comfortable and the pillows were excellent. I think 2 bottles of water in the fridge would be nice and a smoking area. I smoke and often hide out in the back but that's not the safest. Many other hotels in the area offer a covered smoking area. I liked the honor system pantry and the outside BBQ's is nice too. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy check in.
Stayed 1 night in May 2024

8/10 Good

Marla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. We had one small problem with the room and the staff fixed that issue ASAP. It was quiet and the beds were comfortable.
Stayed 1 night in May 2024