Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property
Hotel near West Edmonton Mall in Edmonton

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom (Walk-In Shower)
Pillowtop beds, in-room safe, desk, blackout drapes
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    ‪4 min drive‬
  • Galaxyland
    ‪4 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪18 min drive‬

Room options

Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 King Bed (Walk-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Walk-In Shower)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Edmonton

West Edmonton stay.A stay at this West Edmonton hotel places you within 3 miles (5 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 4 min drive
  • Fantasyland - 4 min drive
  • World Waterpark - 4 min drive
  • University of Alberta - 13 min drive
  • Fort Edmonton Park - 15 min drive

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬9 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Arby's - ‬16 min walk

About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Hotel near West Edmonton Mall in Edmonton
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites West Edmonton - Mall Area, an IHG Hotel. Self parking is free.

  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Darryl

Stayed 2 nights in Oct 2024

10/10 Excellent

Amy, Nipawin

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy safe and convenient for shopping
Stayed 2 nights in Oct 2024

10/10 Excellent

blair

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For it being busy, the room was very quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Valene

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just what we wanted--easy to get to, and easy to get from the hotel to the places we wanted to go. The area is super convenient for groceries and restaurants, but is not a particularly nice place to walk. I love the locker for borrowing all kinds of stuff you might want for your stay (waffle maker! games! toaster oven!). My daughter felt the sofa wasn't super comfortable and she heard a bit of noise from the hallway. The bedroom was great.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Kristyn

Stayed 1 night in Jun 2024

10/10 Excellent

Kristyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping in the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Carter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 10/10 would come again
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
HOCKEY PARENTS/KIDS RANGATANGS
It must have been a kids hockey tournament, as kids were running around every where, parents drinking in the hallways as their kids are running around unsupervised. Pool was destroyed. Just an annoying stay not on the hotel as it’s their guest but on the hotel. Clean up your policies…
Stayed 2 nights in Sep 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Shawne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked here a few times my room did not seem that soundproofed this time and i had loud neighbors this time. Apart from that everything was perfect.very nice staff and the girl that checked me in was so beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jordan

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Charissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel met our needs for an extended stay as we settled our daughter into dorms at UofA. Unfortunately the homeless population around the hotel itself was a deterrent for going for runs in the neighborhood, but that’s no reflection on the hotel itself… simply a “nice to know”. We appreciated the free underground and secure parking. Overall a good hotel I wouldn’t hesitate recommending. We needed a kitchen and this was all that was available (hotel-wise) in the city at the time of booking.
Stayed 11 nights in Aug 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024