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Continental Inn & Suites

3.0 star property
3-star hotel near West Edmonton Mall

Choose dates to view prices

Photo gallery for Continental Inn & Suites

Exterior
Breakfast, lunch, dinner served; American cuisine
Lobby
Lounge
Standard Room, 2 Double Beds

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
16625 Stony Plain Road, Edmonton, AB, T5P 4A8
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪5 min drive‬
  • World Waterpark
    ‪5 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Jetted Tub

Free WiFi, bed sheets

Standard Room, 1 Queen Bed, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

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CA $104 total
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About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Ice Palace. Professor Wem's Adventure Golf and Galaxyland are also within 2 miles (3 km).

What's nearby

  • West Edmonton Mall - 3 min drive - 2.8 km
  • Galaxyland - 3 min drive - 3.0 km
  • Fantasyland - 5 min drive - 4.1 km
  • World Waterpark - 5 min drive - 3.9 km
  • University of Alberta - 11 min drive - 9.3 km

Getting around

  • Edmonton Station - 10 min drive
  • Corona Station - 10 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪A&W Mayfield Common - ‬3 min walk
  • ‪Kazoku Ramen - ‬2 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Continental Inn & Suites

3-star hotel near West Edmonton Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A vending machine, tour/ticket assistance, and laundry facilities are also featured at Continental Inn & Suites. Free self parking is available.

  • 96 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue
Continental Inn & Suites offers 96 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenity

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Continental Inn Edmonton
Continental Edmonton
Continental Inn & Suites Hotel
Continental Inn & Suites Edmonton
Continental Inn & Suites Hotel Edmonton

Continental Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 62 out of 279 reviews
Rating 8 - Good. 78 out of 279 reviews
Rating 6 - Okay. 48 out of 279 reviews
Rating 4 - Poor. 47 out of 279 reviews
Rating 2 - Terrible. 44 out of 279 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lyn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They requested a $500.00 damage deposit for a room that was already very damaged and dirty. I took photos as soon as we were in the room to prove damage was already there and showed them to the staff. When we went to checkout, the staff didn’t know how to deal with the booking through Expedia and wanted to add another payment to my card and were attempting to add the payment to the machine manually even though i showed them my online booking receipt. The manager eventually stepped in and let me leave. Also the room was super hot even after we turn the temperature way down. I had to soak towels with cold water, put them in the fridge, and change them out all night long while trying to sleep under them. The bathroom floor had hair and debris all over it. The beds flet like laying down on plywood with a bedcover over it. Suppose to be a non-smoking room and floor but the hallway had lingering smoke in it when we got off the elevator and there were burn marks on the tv stand in our room.
Stayed 1 night in Oct 2024

2/10 Terrible

Hazel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were booked for three nights. When we arrived, they checked us in as usual. When we got to our room, it was hot. I called reception to ask why, and the lady said, ‘There’s no air conditioning. Would you like a fan?’ I said no, I need a room with air conditioning, or we can just move to a different hotel. The lady then said they would just give us a refund. The hotel lobby was dirty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mingxi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

4/10 Poor

Marvin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No AC in the room. Room was hot couldn't sleep. no windows even to open. Bathroom wa dirty.
Stayed 2 nights in May 2024

4/10 Poor

Anouar el

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is not a good hotel to stay in .
Stayed 2 nights in May 2024

10/10 Excellent

Lenie

Liked: Cleanliness, staff & service
Its good
Stayed 1 night in May 2024

2/10 Terrible

graeme

Disliked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
It is so old and dated (in a terribly scary not busy/back alley). Not the “normal”lobby it was old/small/ dingy, drugs our front. I was worried. When I got to the room it was old/dated but clean enough. So I stayed. Would never stay again.
Stayed 1 night in Mar 2024

2/10 Terrible

Gabrielle

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't feel safe at this hotel, especially having to walk my dogs at night. The front desk service was good, we went to the elevator and there was a pile of onion rings on the floor, the lights in the elevator were disgustingly dirty. We walked to our room regretting our choice for the weekend and our keys didn't work so at that point decided it was time to leave. We didn't stay and won't again.
Stayed 2 nights in Feb 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

The beds were horrible, they have so many homeless people living there my Kids couldn’t sleep because of all the noise and partying. Screaming in the halls. Horrible beds. Bed bug covers at least. Gross and dirty
Stayed 1 night in Mar 2024

2/10 Terrible

Gjergji

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty a very noisy environment
Stayed 1 night in Mar 2024

6/10 Okay

Curtis, ValleyView

Travelled with family
Liked: Cleanliness, staff & service
The inn is very dated but the rooms are clean. The staff was very accommodating
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The pictures are not accurate of the property. Very dated. Tremendous noise from other rooms, drunk people in the halls, 2 nights in a row. Writing this at 4am as still not able to sleep due to the noise. Staff is very good and friendly, only good thing to say. Shower has very little pressure you may as well pour a cup of water over your head. We will never stay in this chain again. Unfortunately it was close to where we needed be.
Stayed 2 nights in Mar 2024

4/10 Poor

Dan

Business traveller
Disliked: Amenities, property conditions & facilities
The rooms condition was quite dated and many things in the room were damaged or broken including the thermostat and the tv. The room was clean and, despite the damage, tidy/well cared for. There was a lot of noise from other rooms and floors while trying to sleep.
Stayed 1 night in Mar 2024

8/10 Good

Katryna

Stayed 1 night in Feb 2024

8/10 Good

Embreetta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

6/10 Okay

Bernice

Travelled with family
Liked: Staff & service
Disliked: Amenities
When booking I requested beds for 5 people. It put my transaction through. When we got there they told us we were only allowed 4 people per room.
Stayed 1 night in Jan 2024

4/10 Poor

Kirkpatrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

E-pin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kayla

Stayed 1 night in Jan 2024

8/10 Good

Eileen

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Stayed 2 nights in Dec 2023

4/10 Poor

Gabriel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly, it was like being in an episode of hotel hell with Gordon Ramsey. Front entrance desk/cabinet is literally held together with moving tape. Rooms had alot of damage, leaking faucet, stains on carpet and chairs, furniture wasnt matching, and was extremely old. For $184 for one single night, not worth it. I've stayed at $50 motels nicer than this. Extremely dissapointed. Staff was friendly. Only thing I have good to say about this.
Stayed 1 night in Dec 2023

10/10 Excellent

Anton

Stayed 1 night in Dec 2023