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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
3-star hotel near West Edmonton Mall

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
Exterior
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • TELUS World of Science-Edmonton
    ‪5 min drive‬
  • West Edmonton Mall
    ‪6 min drive‬
  • World Waterpark
    ‪7 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $118
CA $133 total
includes taxes & fees
26 Mar - 27 Mar
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About the area

Edmonton

City center stay.Your stay at this West Edmonton hotel places you within 3 miles (5 km) of Oasis Centre and TELUS World of Science-Edmonton. Yellowhead Casino and Ice Palace are also within 3 miles (5 km).

What's nearby

  • TELUS World of Science-Edmonton - 5 min drive - 4.1 km
  • West Edmonton Mall - 6 min drive - 4.8 km
  • World Waterpark - 7 min drive - 5.8 km
  • University of Alberta - 10 min drive - 8.9 km
  • Rogers Place - 12 min drive - 9.6 km

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬14 min walk
  • ‪Fife N' Dekel - ‬19 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

3-star hotel near West Edmonton Mall
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 889 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

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Exterior

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,239 reviews
The price is CA $132
CA $149 total
includes taxes & fees
30 Mar - 31 Mar
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1007 reviews
Rating 8 - Good. 331 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Garry

Liked: Cleanliness
Disliked: Property conditions & facilities
Toilets are only approx 12 inches from floor. Suitable for small children but not for taller adults. Failure to accept world recognized debit card as payment
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Stayed 1 night in Dec 2024

10/10 Excellent

Barinder

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

6/10 Okay

Pornpun

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The floors were dirty
Stayed 1 night in Dec 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

giuseppe

Travelled with family
Disliked: Property conditions & facilities
poorly maintained.
average hotel, no breakfast, in need of renovation, the gym , if can be called that, was pitiful 4 machines of which two were broken and one ready to fall apart, no room for stretches or anything, no floor mats or free weights, water fountain broken, if you are going to have a small gym with fewer machines or apparatus, at least keep them in working order, parking lot and walkways by the entrance extremely sleepery, no salt or ice melter spread to avoid accidents from passengers. the door in our bathroom opened just half way, seemed that they had some water issues at certain point and the door got swollen . Barely any toilerette items for 2 ppl , shampoo, conditioner, etc was just for one person. sure not coming back here, the only good thing was the location .
Stayed 2 nights in Dec 2024

6/10 Okay

Irvine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not bad of a stay.
Toilet was small and too low. King bed was uncomfortable. Pool tiles need a scrubbing. Rooms need a microwave or kettle.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jarrett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Abel

Stayed 1 night in Nov 2024

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great and affordable dining and convenient location.
Stayed 1 night in Nov 2024

6/10 Okay

Aric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was clean. I had to call to get my deposit returned.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The restaurant is very good.
Stayed 1 night in Nov 2024

8/10 Good

Brooke

Stayed 1 night in Nov 2024