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Hotel Rio Malecon

3.0 star property
Family-friendly 3-star hotel near Playa de los Muertos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rio Malecon

2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Interior entrance
Deluxe Room, Kitchenette | Street view
Deluxe Room, Kitchenette | Private kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Morelos 170, Centro, Puerto Vallarta, JAL, 48300
  • Cuale Island
    1 min walk
  • Olas Altas Beach
    2 min walk
  • Church of Our Lady of Guadalupe
    4 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    27 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Double Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Superior Room

In-room safe, blackout drapes, soundproofing, free WiFi

Superior Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, Kitchenette

Deluxe Room, Kitchenette | Street view

Deluxe Room, Kitchenette

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Panoramic Penthouse

Panoramic Penthouse | Terrace/patio

Panoramic Penthouse

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 Double Bed with Sofa bed, Kitchenette

Standard Studio, 1 Double Bed with Sofa bed, Kitchenette

Standard Studio, 1 Double Bed with Sofa bed, Kitchenette

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Puerto Vallarta

Seaside stay .Within a 10-minute walk of this Downtown Puerto Vallarta hotel, you'll find Playa de los Muertos and Malecon. Bay of Banderas and Cruise Ship Terminal are also within 6 miles (10 km).

What's nearby

  • Church of Our Lady of Guadalupe - 4 min walk
  • Playa de los Muertos - 8 min walk
  • Malecon - 9 min walk
  • Los Muertos Pier - 11 min walk
  • Cruise Ship Terminal - 7 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Roberto's - ‬2 min walk
  • ‪Devil's Bar - ‬1 min walk
  • ‪Vitea Restaurante - ‬1 min walk
  • ‪Day Off - ‬1 min walk
  • ‪L’angolo di napoli - ‬1 min walk

About this property

Hotel Rio Malecon

Family-friendly 3-star hotel near Playa de los Muertos
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A meeting room and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 503 square feet (47 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Rio Malecon.

This 3-star Puerto Vallarta hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 503 sq ft of conference space
  • 47 sq m of conference space
  • Built in 1958
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Rio Malecon offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Rooms open to balconies or patios. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 66 ft (MXN 840 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:30 AM–12:30 PM: MXN 220-260 for adults and MXN 220-260 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Shower
  • Towels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1100

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 26 to September 12:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 260 for adults, and MXN 220 to 260 for children
  • Nearby parking fee: MXN 840 per day(66 ft away; open 24 hours)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 450 per pet, per night
  • Late check-out fee: MXN 1100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rio Malecon
Hotel Rio Malecon Puerto Vallarta
Malecon Rio
Rio Malecon
Rio Malecon Puerto Vallarta
Hotel Rio Puerto Vallarta
Hotel Rio Malecon Hotel
Hotel Rio Malecon Puerto Vallarta
Hotel Rio Malecon Hotel Puerto Vallarta

Hotel Rio Malecon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mauricio Hernández

Travelled with family
Liked: Cleanliness, staff & service, amenities
The main perk of this hotel is that is close to the malecón and the city center. Front desk staff was friendly and welcoming. The room was small and the AC made a bit of noise but overall for the price it was good.
Stayed 1 night in Jul 2024

6/10 Okay

Leopoldo

Stayed 3 nights in Jul 2024

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, and very clean!!!
Stayed 1 night in Jul 2024

2/10 Terrible

Evita

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible horrific staff. Incredibly rude and not helpful. Super uncomfortable staff, worst ever.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Carlos

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Good location but super noisy
Stayed 14 nights in Jun 2024

6/10 Okay

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service
No parking
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Severina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to everything
Stayed 3 nights in May 2024

8/10 Good

Alissa, Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel is in a great location, a block from the malecon, shoping districts & the beach.
Stayed 1 night in May 2024

8/10 Good

Leisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Brian

Liked: Staff & service
This is a solid budget hotel in a fantastic location, well worth the under $100/night price, but it’s not for everyone. Pros- Location- A block off of the Malecone board walk, tons of transportation, perfectly walkable, plenty of options. Staff- Staff if friendly, speaks English well, and are very helpful. Hotel dining - Solid in hotel restaurant, no room service, but easy access. Price- Nice sized rooms for the price. Cons- Noise- The hotel is well built, so no room neighbor noise, but PV has cobblestone streets and hotel is on a busy one. Most rooms are street facing, and vehicles are super noisy. This includes late night excessively load people and car radio noise, even very late at night. I used ear plugs every night. Odors- PV’s high humidity creates a moldy/mildewy smell, largely from the air conditioning unit. It dissipates fairly quickly, but if you’re sensitive, then this isn’t the place for you. Balcony- Some rooms have a shared falcon and is easy access to next room’s outside door. Door closure seems sufficient, but doesn’t have a separate lock. No elevator- two floor hotel with no elevator, not too bad, but not for everyone. Pool- The pool is in the court yard, and feels more like a part of the restaurant and not a separate space. No lounges chairs or anything, and not a lot of sun. Conclusion- Great option if you are budget hotel tolerant, if you’re not, look for other locations nearby locations at a higher price point.
Stayed 3 nights in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the rooms really are great. It's a convenient walk to Zona Romantica, the Malecon and the Coexist Bistro makes some really good food, although I only had breakfast there once. I stayed there in April 2023 and came back in April 2024 because I liked it so much.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bretton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy our stay every year!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Malecon, Romantic zone with many restaurants. Nice room with frig, microwave and coffee maker. Maid cleans daily. restaurant on hotel is very acceptable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Barb

Stayed 7 nights in Apr 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. It was very clean. Although location was great, it was very noisy.
Stayed 5 nights in Apr 2024

2/10 Terrible

Yash

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Overall experience was terrible because of the staff. Staff was rude and very inconsiderate towards guests. We had a total of 3 rooms in this hotel (really wish we didn't) and the check-in process took forever. The hotel only accepted limited payment methods and wouldn't let you keep your bags in the room or even take a shower until you make the full payment first!! At first they sent me a note saying that you need to pay or call us in 24hrs or we will cancel your booking, so, I paid half the amount (through paypal as a workaround) to ensure my booking. I spoke to their representative who knew the issue but at the time of check-in they refused to generate a paypal link and said we would only accept CASH!! I could not even step in to the room after almost 10hr of travel until I paid them in full (all cash). Exchange rate was as per their wish which I found to be really an easy money making opportunity for them. Alberto B. (one of their receptionist) is till date the rudest hotel staff I've meet and I've been to over 23 countries so far, so he is right up there on the top. He would stop you each time to enter the hotel and check for items you are bringing in (like seriously?), water bottles included. He could not speak english and would only say a sentence or two in Spanish with the word "NO" at the end and make you guess what does he mean. I am pretty sure he was making up rules as he went because none of the emails I received from Expedia or the hotel had mention of pol
Stayed 3 nights in Mar 2024

10/10 Excellent

Candance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 7 nights in Mar 2024

2/10 Terrible

Natasha

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
WORST CUSTOMER SERVICE IVE EVER ENCOUNTERED IN PV
All I can say is WORST customer service ever, By the two hotel managers, Guatalupe and her assistant, were the WORST! And we stay in PV and all over Mexico every year for a month long stay, different hotels, I’ve never experienced anything like this place. BUT The food was amazing, service in the restaurant was good, don’t forget to tell them about your 10 percent discount if your staying here or they won’t give it to you, make sure when you book a room to call these guys before they take your credit card info and give you the wrong room. And OVER CHARGE you for said room. Check your credit cards. If you don’t have a kitchen don’t bring food in your room you will get those little ants everywhere. Big waste of money, Hotel manager lady, made my 8 year old cry, and did not apologize once to us or offer us an upgrade ( even for money ) even though the room we PAID for was available our entire stay RIGHT next to where we slept, the man manager told me to call hotels and take it up with them so I did and handed him the phone only for him to tell them no they were wrong too ! You guys are not welcoming at all ! Worst customer service I’ve ever encountered in Mexico anywhere ! I will never stay here and I will let everyone know how you treated us ! You made 4 days out of my one month stay THE WORST ! we’re coming back in a week and we will be staying in a hotel a block away which was the BEST customer service and very welcoming even tho it’s priced more! Go ahead lie some more
Stayed 4 nights in Mar 2024

8/10 Good

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance of Mexico was throughout this 1958 hotel. Close to the ocean and the Malecon. Shopping out your front door. If there was a 4.5 rating, this hotel has it.
Stayed 3 nights in Mar 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No free tv, crappy ac and terrible customer service