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Quality Inn & Conference Centre Festival

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Stratford

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Conference Centre Festival

Lobby
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking
Front of property
Sauna

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Gym
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1144 Ontario St., Stratford, ON, N5A 6W1
  • Stratford Country Club
    17 min walk
  • Demetre's Family Eatery
    2 min walk
  • Stratford Station
    4 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    45 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Best Western Plus The Arden Park Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1042)
The price is CA $189
per night
CA $222 total
includes taxes & fees
17 Jan - 18 Jan
Best Western Plus The Arden Park Hotel

About the area

Stratford

Convention convenience.You'll find Stratford Country Club and Queens Park within 2 miles (3 km) of this hotel. Festival Theatre and Avon River are also within 3 miles (5 km).

What's nearby

  • Festival Theatre - 4 min drive
  • Stratford City Hall - 4 min drive
  • Avon Theatre - 5 min drive
  • Avon River - 5 min drive
  • Tom Patterson Theatre - 5 min drive

Getting around

  • Stratford Station - 4 min drive
  • London, ON (YXU-London Intl.) - 53 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Black Angus Steakhouse - ‬5 min drive
  • ‪A&W Restaurant - ‬13 min walk
  • ‪Brch & Wyn - ‬5 min drive

About this property

Quality Inn & Conference Centre Festival

Hotel with 1 indoor pools, connected to the convention center in Stratford
Quality Inn & Conference Centre Festival offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. The business-friendly Quality Inn & Conference Centre Festival also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Stratford hotel is smoke free.

  • 140 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Quality Inn & Conference Centre Festival offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.

Languages

English, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 45 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 16.95 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 45 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 16.95 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality & Conference Festival
Quality Inn Conference Centre Festival
Quality Inn & Conference Centre Festival Hotel
Quality Inn & Conference Centre Festival Stratford
Quality Inn & Conference Centre Festival Hotel Stratford

Quality Inn & Conference Centre Festival Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 139 out of 581 reviews" "
Rating 8 - Good. 180 out of 581 reviews" "
Rating 6 - Okay. 148 out of 581 reviews" "
Rating 4 - Poor. 72 out of 581 reviews" "
Rating 2 - Terrible. 42 out of 581 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
Needs updating and no food available
This hotel is in the middle of major change and the guest experience suffers because of it. The restaurant was closed which meant we had to go out for breakfast. Staff shortages or cost cutting meant that if you stay more than one night, you have to request your room to be made up. The rooms are spacious and comfortable but need updating.
Stayed 1 night in Oct 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking was for two Queen beds. Room had two double beds. Room was basic and clean. Bathroom was clean.
Stayed 1 night in Oct 2024

4/10 Poor

Kaycee

Travelled with family
Disliked: Staff & service, property conditions & facilities
Had issues turning on heat, there was no thermostat and there was a sign on the vent that said do not touch. Tried to call the front desk that night but got no answer. The room was very, very cold and in the morning when checking out was told to either lift the lid on the vent or there was a thermostat on the wall. When I mentioned the do not touch sign I was just told there was a thermostat on the wall then. There was not, we checked multiple times as it was freezing. The room we stayed in was a little older and worn looking but clean and things were comfortable. Drainage in the bathroom sink was a little rough. There does seem to be some dairy facilities fairly close by as at certain times when we were outside of the hotel it smelled of manure. It wasn’t something you could smell inside the rooms though.
Stayed 1 night in Oct 2024

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very polite, and courteous. The room however was dirty. The washroom had hair, and somekind of dried fluid running down the wall.
Stayed 1 night in Sep 2024

6/10 Okay

Leslie

Travelled with group
While the bed was comfortable, the bathroom grout was tired and dirty. The exercise room had only 20 pound weights, and was locked when I went to use it. Small details which, if corrected, would make a big difference to the overall impression.
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tessa

Travelled with group
Liked: Cleanliness, staff & service
Everything was great about this hotel clean, comfortable beds) except we were close to the exercise room and when someone got on the treadmill we could hear thump, thump in our room. It woke me up at 7:30 in the morning. I would suggest that the exercise room be moved away from the bedrooms. We were in 108. I'd stay there again but would ask for a room away from the exercise room.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Lynne

Liked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Carol, Swift Current

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel is very tired. Bathroom smelt musty. Paper behind toilet was peeling with visible water damage and you could hear water dripping behind the wall. Entrance was supposed to need a key card to open but it was not functional
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was limited staff available for check-in.
Stayed 1 night in Sep 2024

4/10 Poor

Burt

Disliked: Cleanliness, staff & service, property conditions & facilities
Sharp objects laying in the carpet. Obviously not vacuumed.
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 1 night in Sep 2024

10/10 Excellent

M Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay. Reasonable price
Stayed 1 night in Sep 2024

6/10 Okay

Colleen

The property is outdated. Keys did not work initially. Check in clerk initially stated I did not have two rooms booked which was incorrect. I presented my drivers license and visa upon request and she insisted my visa was a debit card and not a visa (again untrue). Very unimpressed with the propound the staff. Will not return.
Stayed 1 night in Sep 2024

2/10 Terrible

Amedeo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Daniele

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is dated and needs a refresh. There is one section of the property that is only 10 years old that we moved to in our second day which was a lot more pleasant. The first night we stayed in a room that smelled like mold or musty and the carpeting has not been changed it seemed like for decades. The second room is a lot more updated it was brighter and clean I would definitely recommend requesting a room in that section of the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is very average. Very tired in its decor. Rather expensive for what it is. Nothing special about it at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
priced affordably
Stayed 2 nights in Sep 2024

10/10 Excellent

ROSEMARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Michel

Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Business traveller
Disliked: Property conditions & facilities
This property has gone downhill over the last few years. Price for each night changes as they claim hotel is booked with 10 cars in parking lot. When all other good hotels are booked you have to go here.
Stayed 2 nights in Sep 2024

6/10 Okay

Valentina

Stayed 1 night in Sep 2024

6/10 Okay

Gail

Travelled with family, Travelled with family and small children
Liked: Staff & service
Great indoor pool.
Stayed 1 night in Sep 2024