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Dos Playas by Faranda All Inclusive

3.5 star property
3.5-star beachfront property near Tortuga Beach

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Photo gallery for Dos Playas by Faranda All Inclusive

Aerial view
Arcade
Exterior
Aerial view
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • Spa
  • Gym

Explore the area

Map
Boulevard Kukulkan Km. 6.5 Zona Hotelera, Cancun, QROO, 77500
  • Tortuga Beach
    ‪2 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

On the beach.At this Zona Hotelera property, you'll be steps from Tortuga Beach and within a 15-minute walk of Langosta Beach. Cancun Golf Club at Pok Ta Pok and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 2 miles (3 km).

What's nearby

  • Tortuga Beach - 2 min walk - 0.2 km
  • Langosta Beach - 13 min walk - 1.2 km
  • Playa Tortugas - 3 min drive - 2.8 km
  • Cancun Convention Center - 6 min drive - 5.0 km
  • La Isla Shopping Mall - 8 min drive - 7.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Breakfast - ‬6 min walk
  • ‪Venecia - ‬3 min walk
  • ‪Las Olas - ‬3 min walk
  • ‪RIU Caribe Pizzeria - ‬6 min walk
  • ‪Swim-up Bar - ‬7 min walk

About this property

Dos Playas by Faranda All Inclusive

3.5-star beachfront property near Tortuga Beach
Dos Playas by Faranda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at Dos Playas by Faranda All Inclusive, and enjoy amenities like a children's pool and a 24-hour fitness center.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a garden and a terrace. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
Dos Playas by Faranda All Inclusive offers 158 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps.

Languages

English, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Children's pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during August and September:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 19%
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 19%. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner on September 16.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dos Playas Faranda All Inclusive All-inclusive property Cancun
Dos s Faranda Inclusive inclu
Dos Playas by Faranda All Inclusive Cancun
Dos Playas by Faranda All Inclusive All-inclusive property

Dos Playas by Faranda All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 176 out of 482 reviews
Rating 8 - Good. 124 out of 482 reviews
Rating 6 - Okay. 71 out of 482 reviews
Rating 4 - Poor. 49 out of 482 reviews
Rating 2 - Terrible. 62 out of 482 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Virginie St

Stayed 4 nights in Feb 2025

6/10 Okay

Russell Charles

Travelled with partner
Liked: Cleanliness
Great twin beaches, walkable to many activities, quaint staff efforts, kitchen creative with available foods, I prefer the three storey walkups, folksy entertainment, priced right for Canadians and locals, glad to see the concrete work getting patched and step off edges painted, very bright sign across street at aqua court, lots of 12 peso buses, we be back
Stayed 6 nights in Jan 2025

8/10 Good

Jordan

Travelled with partner
Liked: Staff & service, amenities
The staff at Dos Playas were exceptional! Everyone was really nice and accommodating, from the front desk staff to the servers. Guadalupe and Luis were particularly great servers, and they made our stay all the more enjoyable! The beach area is great, and it is easy to access excursions from this hotel. The buffet was great every day, from breakfast to dinner. There are also pretty good snack options on-site, like pizza and burgers. There is entertainment in the nighttime, which was enjoyable. You can walk to Coco Bongo from here in about 40 minutes. The hotel does appear to be a little older. The room will not be the best you've ever stayed in, and some sections of the resort could use a little physical love. If you're more interested in a great and picturesque room, this resort probably isn't for you. If you're more interested in the beach, excursions, and exploring Cancun, this resort will allow you to do that at an affordable price. There were tons of families vacationing at this resort while we were there, and they seemed to be having a great time! I think people of all ages can enjoy themselves here. The staff, including maintenance and cleaners, were very receptive to our requests, and they were very prompt. The highlights of this resort were the staff, the beach, and the buffet.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mohsen

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 5 nights in Jan 2025

10/10 Excellent

KOMOLIDDIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly
Stayed 5 nights in Jan 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Frederick William

Travelled with family
Disliked: Property conditions & facilities
Property is very old . Dining was not good. My daughter got food poisoning the second day . Walk in clinic and pharmacy is right next door. Only two bottles of water in room no other beverages included in frig. Buffet was very limited and other restaurant was Mexican and was very bad quality. Bathrooms near buffet smelled terrible. Have been to Cancun over 10 times and this place was the worst by far. Would not recommend .
Stayed 5 nights in Jan 2025

10/10 Excellent

Arber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they are excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

Jodie Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience!
Stayed 6 nights in Dec 2024

2/10 Terrible

Matias

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Elizaveta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the level of service- very kind and helpful employees especially for complete tourists like me and my friend! Helped us navigate Mexico by explaining how the buses/taxis work and helping us book a car last minute sitting with us for 45mins calling the places as most don’t even speak English. Only small things like we had to ask for our bedsheets to be replaced when we got there- they had stains. And my friend found a hair in the food once which spoiled our appetite. These things could have happened anywhere so we appreciate the staff taking care of both situations
Stayed 4 nights in Jan 2025

6/10 Okay

Qui Phuc

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This is a small resort so there is quietness if you prefer, the food is not as good as expected but the food option is changed every day to make up for it. Pizza place is great compared to other food options. If they clean the seaweeds on the beach more often, it would greatly increase satisfaction. Staff is friendly overall. We like the green shades as there are lot of trees at the resort.
Stayed 7 nights in Jan 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is beautiful.
Stayed 8 nights in Dec 2024

8/10 Good

ROBERT

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

FELIPE, Greensboro

Travelled with family
Disliked: Staff & service, property conditions & facilities
Place is outdated, staff is friendly but it takes forever to get something (ahorita…). Drinks are the worst, food is fair.
Stayed 8 nights in Dec 2024

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a old hotel, they should make a maintenance in the structure
Stayed 1 night in Dec 2024

4/10 Poor

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Betty Pai Lin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

😮‍💨😓😓

The ground in the hotel, all stairs and stones. Even the way for wheels, Especially in the rainy days, the ways are very slippery. I felt and twisted my ankle right away on the first day after checked in.. the hotels no elevator so I have to move to downstairs without window.. I tried to upgraded to ocean view room.. but there is shower rain that all the rain water coming into the room everywhere.. me and my daughter must stayed on the bed .. all my suitcases are staying in the water.. we tried to call front desk to help.. in the begging they said 5minutes, 10 minutes and right away… and then hanged up my call.. until after 3 hours, my daughter went to the front desk directly in the rain and asked them to do something to solve problems… finally they sent a cleaning lady came and used a mop to move the water on the room ground to hall way .. that’s it! Of course there still had some water under the bed and suitcases.. I’m not just complain about the old equipment (old shower head, old faucet…, ) the most important thing is no honest and slow services.. in my life, I travelled all of the world, it is the worst hotel I never been.. 😮‍💨I stayed two different hotels this time in Cancun.. the other one is perfect .. I never thought I had so such a bad experience with this hotel..
Stayed 3 nights in Dec 2024

6/10 Okay

Monik

Liked: Cleanliness, amenities
I stayed just one night and it was just perfect. The building has pros and cons’ The hotel has beach access Very clean rooms 3 medium swimming pools The restaurant is doing the best they can, sometimes too crowded, food is ok Some of the staff are super friendly, but at the lobby there is not the best customer service There is no elevator No activities organized by the hotel
Stayed 1 night in Dec 2024

4/10 Poor

Jairo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was terrible
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the buffets! Everybody was very polite and helpful as we didn’t speak spanish. Lots of different things going around during the day and nights each day we were there so plenty of entertainment! Lots of pool room and loungers. Definitely recommend.
Stayed 7 nights in Dec 2024

2/10 Terrible

Congmin, Washington

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor facility. I booked two rooms, rain water leaked into one of the rooms. Called the front desk and asked for change, they said no room available and even not bother to send a employee to look how bad the leak was. We had to run to the front desk to talk to the manager, she finally agreed to change. Some pieces of concrete from the balcony of the upper floor falled to another room's during rain. The food quality is low and the choices are limited. There are only two operating restaurants. They closed one of the during a rainy evening, made guests standing in a long line outside waiting for dinner. We had to wait for one hour to get a beach towel. Most of the employee are nice and willing to help.
Stayed 4 nights in Dec 2024