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Oasis Palm - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

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Photo gallery for Oasis Palm - All Inclusive

Children's activities
On the beach, white sand, beach umbrellas, beach towels
7 bars/lounges
Children's activities
On the beach, white sand, beach umbrellas, beach towels

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪7 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Non Refundable)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room (Non Refundable)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Superior

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior

  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Playa Tortugas. Escénica Tower and Teatro de Cancún are also within half a mile (1 km).

What's nearby

  • Langosta Beach - 7 min walk - 0.6 km
  • Playa Tortugas - 11 min walk - 1.0 km
  • Puerto Cancun Marina Town Center - 3 min drive - 3.3 km
  • Tortuga Beach - 6 min drive - 4.1 km
  • La Isla Shopping Mall - 10 min drive - 9.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Oasis Palm - All Inclusive

4-star beachfront property near Langosta Beach
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Grand Oasis Palm - All Inclusive

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  • Breakfast included
  • All-inclusive
  • Spa
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The price is CA $339
CA $415 total
includes taxes & fees
May 21 - May 22
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 134 out of 1003 reviews
Rating 2 - Terrible. 178 out of 1003 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

KATHRYN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the girls in the coffee shop, I have never been more discriminated against, ignored and disrespected as a person, let alone a paying customer. I have traveled through several countries and a variety of resorts and have never written a bad review….this resort changed all that. Food preparation/serving was not safe. Black mold in the bathrooms. Cleaning….instead of replacing dirty towels, housekeeping just took them. Each day. 1 bottle of water is supposed to be provided/restocked…nope, just took everything….except the glass which was dirty and had used q-tips and cotton swab in it…that they left. Toilet didn’t work…they did fix that in a timely manner. Only 1 bartender for the entire beach area and pools. We got 1 night at a restaurant and that was it. Buffet for the rest of the time. We were outright ignored when getting service and disrespected. An attitude came even though we said please and thank you for everything. Doors were closed right in front of us as we walked up to them. I was so excited to visit Mexico as it was my first time and have heard great things from friends who have gone there and friends that live there. The experience at this hotel… Travelocity should seriously question their relationship with this vendor. The first comment out of client concierge’s mouth was “well, I hope next time you stay at the Sens side.” No welcome no hello. I tried everyday there to start fresh, always said please and thank you, smiled, etc. onl
Stayed 3 nights in Apr 2025

10/10 Excellent

Angel Salvador

Stayed 3 nights in Mar 2025

6/10 Okay

Troy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Stayed 5 nights in Jan 2025

10/10 Excellent

Erik

Stayed 1 night in Feb 2025

6/10 Okay

Armin

Travelled with family
Disliked: Property conditions & facilities
The place smelled moldy and wasnt maintained properly some.things didnt work like bathroom fan.
Stayed 7 nights in Jan 2025

2/10 Terrible

Valentina V

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel! Old and not clean what so ever. Everytime we had our room cleaned we would be left with less and less towels. Food was horrible and drinks too
Stayed 7 nights in Jan 2025

6/10 Okay

mayra

Travelled with family
The bars where to basic
Stayed 2 nights in Jan 2025

10/10 Excellent

Bhrooz Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for family we are a familof 5 with 3 kids they just love it and enjoyed alot and the food options amazing and so delicious Mexico for sure im coming back staff amazing you know what everything is just excellent for the family keep it up i made alot of friends Roony amazing guy Enrique best Raul the best and help me with my situation he knows what I mean LOL and Mr Aldo too amazing keep it up guys my first trip in Mexico for the first time was just amazing.
Stayed 7 nights in Jan 2025

4/10 Poor

RAJASHRI

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No activity and shows for family. Checkin was so slow and staff was not cooperative
Stayed 1 night in Jan 2025

8/10 Good

Izabela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ocean facing with no waves, making it easily swimable. The ocean water was warmer than the pools, we were always able to find couple of chairs to use. The pools are covered by large trees for the most part. Nice playground for the kids on the beach, great drinks and food. Some food options are looking questionable but visiting different countries will always involve something exotic, you can have it or not. Room was what we expected, comfy beds and clean. Oasis palm bracelet will only get you to one buffet restaurant and one al carte option which was pretty disappointing. The pictures with blue slides and mushroom shower are taken at the kids club not open just to anyone which was deceiving. There was no drinking water restocked in the mini fridge, why even bother with one if a hotel cannot provide a basic necessity. No night club on the resort was very disappointing. Two bars open at night with one ocean facing so you get to hear people having fun until at least 3am. Noisy AC and not sealed windows creating whisling noise. Staff was outstanding, always willing to help, approachable and friendly. Little resort, not terrible for the price but not something I would recommend to a friend. Most likely won't go back.
Stayed 7 nights in Jan 2025

4/10 Poor

Freddy

Disliked: Staff & service
Its noise at night, rooms are a little older,
Stayed 3 nights in Dec 2024

6/10 Okay

Ovi

Liked: Property conditions & facilities
Overall, this is one of the cheapest resorts, and it has almost everything. If you set your expectation according to the price, this is good resort. The service was good. Cleanliness was okay. I had issue with WiFi connection, they did not help me 1st and second try, they asked me to call customer service, and the customer service told me to go to desh, no one were trying to help, as I insisted that this needs to be address, finally one person from the desh helped me and reconnect my wifi. This is should not be that difficult.
Stayed 7 nights in Dec 2024

10/10 Excellent

Azucena yazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super sweet and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place!
Stayed 4 nights in Dec 2024

2/10 Terrible

Ghenwa moussa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service

Don't stay here

Took our family of 10 to this resort and was very disappointed. My wife and I have travelled to Cancun for 8 years staying at all inclusive resorts each time. This was by far the worst one we have stayed at. The staff was not friendly whatsoever, with the one exception being our waiter at the buffet one lunch. Hardly any smiles and often giving off the impression we were bothering them wanting to get a drink. The food was also the worst we have had. The worst part was that we figured the kids could survive on the french fries and chicken nuggets at the very least, but each lunch they were cold and not very good. We don't have high expectations with food at all inclusives. The OP had the least choices and the smallest buffet from all the resorts we have been to. We picked OP because it seemed to be kid friendly. This wasn't really the case though. The kids zone was okay, but nothing great. The worst part was we had our 6 year old get sick and throw up one night. Most of the throw up was caught in a waste basket, but some did get on the bed spread. They charged us $50 because they had to now clean it! Kids get sick and my expectation for a family resort is that a simple cleaning of linens wouldn't be an up charge. We have had a few times through the years where kids get sick, and I have never had another hotel/resort charge us. Don't stay here. Didn't ruin our trip but better choices out there.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mimi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms not clean enough and the bed’s sheets it’s disgusting and the bathrooms so bad . The food not delicious but not bad the customer service staff does not answer on the phone it was a bad experience the everything it’s definitely not like what see in the photo I feel it’s scamming you.
Stayed 3 nights in Jan 2025

4/10 Poor

Susan

Stayed 6 nights in Oct 2024

2/10 Terrible

Eduardo

Stayed 4 nights in Dec 2024

8/10 Good

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent property. Rooms were pretty small, AC unit was loud and TV was broken, but we were only on the room to changes, clean up and sleep. We loved that it was right on the beach.
Stayed 4 nights in Dec 2024

8/10 Good

andrea

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilites are ok, the public washrooms need better attention, the staff if very friendly and professional, food is ok, rooms are a little old but the cleaning staff does a good cleaning every day… it’s worth the price
Stayed 7 nights in Nov 2024

10/10 Excellent

Ilker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This our 2nd time in oasis palm hotel it is absolutely amazing, there is no way to be upset in this hotel, thanks to all stuff
Stayed 7 nights in Dec 2024

2/10 Terrible

LORUHAMA

Stayed 5 nights in Aug 2024

4/10 Poor

Jayesh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are not what they look like. No information on how the washrooms look like before booking which came to us as a surprise. Very tiny washrooms. Basically the whole premise looks pretty at the entrance but old and worn down in the living areas
Stayed 4 nights in Nov 2024