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Park Royal Beach Cancun

3.5 star property
3.5-star beachfront hotel near Hotel Zone Beaches

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Photo gallery for Park Royal Beach Cancun

Kayaking
Front of property
Family Suite with Terrace | View from room
Rooftop terrace
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Marlin Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior detail

Hotel 28

Downtown Cancun
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The price is CA $75
CA $97 total
includes taxes & fees
11 Apr - 12 Apr
Hotel 28

About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Gaviota Azul Beach and Iberostar Cancun Golf Course are also within 3 miles (5 km).

What's nearby

  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Cancun Interactive Aquarium - 6 min walk - 0.6 km
  • Marlin Beach - 15 min walk - 1.3 km
  • Cancun Convention Center - 5 min drive - 3.1 km
  • Gaviota Azul Beach - 6 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

3.5-star beachfront hotel near Hotel Zone Beaches
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 155 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.

Languages

English, Portuguese, Spanish

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The price is CA $277
CA $341 total
includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 404 out of 1207 reviews
Rating 8 - Good. 332 out of 1207 reviews
Rating 6 - Okay. 212 out of 1207 reviews
Rating 4 - Poor. 136 out of 1207 reviews
Rating 2 - Terrible. 123 out of 1207 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LUCILA, HARTFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suite with balcony room was bigger than i expected with 2 bathrooms. I loved the room with balcony at a reasonable price that I was able to afford. Every day the room was cleaned,all staff was respectful and were attentive to our needs and were available to assist with any questions we had. Enjoyed the location, it was perfect not too big and over packed. Walking distance to the mall and public bus line. Buffet was nice and the staff make sure we were taken care off. Wouldn’t change a thing.
Stayed 5 nights in Feb 2025

10/10 Excellent

Xiaodong, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Jan 2025

6/10 Okay

Javida

Travelled with family
Impossible to reserve spots at their restaurants. Food was really bad at the buffet for breakfast, lunch and dinner. Not a good option or variety for snacks, very thin walls of the rooms. Basically you could hear your neighbors. Couldn’t even sleep because our neighbor was snoring. Elevators was taking too long.
Stayed 6 nights in Dec 2024

4/10 Poor

Emma

Liked: Cleanliness, staff & service
Food was not the best, and options were very limited. The taste was unique at best, but definitely not for my family and I.
Stayed 6 nights in Dec 2024

4/10 Poor

Talishia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Room had a leakage problem and all staff kept doing was putting down towels. It was like that the whole time we were there. Didn’t get clean towels when asked. Staff wasn’t helpful at all. Worst experience ever and it was our first time visiting Cancun. Also a roach ran out the room when we returned.
Stayed 3 nights in Dec 2024

4/10 Poor

Guirguis

Travelled with family
Liked: Staff & service, property conditions & facilities
There is a problem with the food , the whole family got food poisoning, ruined our vacation Definitely the food was not clean
Stayed 6 nights in Dec 2024

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Venkata Surya Ramesh Babu, Fair Oaks

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
I would avoid for next time, good for one time, very less dining options for vegetarian. I see some partially towards Mexican
Stayed 5 nights in Dec 2024

2/10 Terrible

Denisse

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Staff was not friendly, line for the buffet was insane, same thing to get eggs done lol. Food was ok but not what I would expect. We were supposed to get a present but because I didn’t pick it up within 24 hrs it “expired”… ridiculous. The first day they deactivated my key because they didn’t charge the other half of the stay when we checked in even though he had provided the card for it to be charged, we arrived late at night that day after a long day out carrying a sleeping baby to that surprise.
Stayed 5 nights in Dec 2024

8/10 Good

Stephanie Betty

Stayed 5 nights in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and wonderful experience
Stayed 6 nights in Nov 2024

10/10 Excellent

Zhandos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked 99,9. Disliked annoying extra offers.
Stayed 6 nights in Dec 2024

6/10 Okay

Sheila

Stayed 5 nights in Dec 2024

6/10 Okay

Andre

Stayed 11 nights in Nov 2024

10/10 Excellent

Monica

La atencion de Martha, fue muy servicial y pendiente de nuestras necesidades
Stayed 7 nights in Oct 2024

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Emmanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great housekeeping our room was cleaned every day, staff are very polite and attentive over all a great place to stay
Stayed 4 nights in Nov 2024

2/10 Terrible

RAJKUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Two good things about this hotel but, many dislikes! I liked the beach area and food options in the cafeteria / restaurants. However, the hotel is very expensive and they charged me extra fees with no notice. I got charged $200 extra for each person in my reservation just so they can be in the room I already paid for. I paid for the family suite which fits 6 people and they told me they will still charge per person staying in the room even though I paid for the room in advance. We talked to the manager and he didn’t solve our issue. The staff has no customer service and they do not explain anything about their hotel’s activities. The staff only promotes the XCARET Park and they insist on giving discounts when we tell them we aren’t interested in that. The plumbing of the resort is loud. The locks on the doors don’t close properly either. Some light switches don’t work. The front door hotel lobby workers don’t open the doors for you even though they stand next to the doors to open them. The hotel doesn’t provide refunds for their mistakes!
Stayed 2 nights in Nov 2024

8/10 Good

Rosalinda

Travelled with family
Liked: Staff & service, amenities
Park Royal has a really nice outdoor setting and rooms,family oriented. Bathrooms need to be updated
Stayed 5 nights in Nov 2024

4/10 Poor

Galia

Stayed 8 nights in Oct 2024

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, amenities
Housekeeping was not great! Toilets were not cleaned.
Stayed 4 nights in Nov 2024

8/10 Good

Sarah

Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was one of the cleanest we've been to. Typical swim up bars have slime/mold but this one was CLEAN. THE entire resort was. Staff was superb and provided everything we needed. Buffet was average, not mind blowing but you will never go hungry. Enjoyed the restaurants. My only complaint was the bars each had a drink menu on the resort app. Multiple times they didnt know the drink or have the ingredients... so either fixing that or removing the menu would be good. Overall enjoyed our stay
Stayed 3 nights in Nov 2024