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Mangos Jamaica

3.0 star property
3-star beachfront hotel with 4 restaurants

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Photo gallery for Mangos Jamaica

Superior Beach Front | Balcony
Exterior
Deluxe Resort View | Balcony
Lobby sitting area
Free minibar, in-room safe, desk, iron/ironing board

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Gym
  • Bar
  • All-inclusive
  • Pool
  • 24/7 front desk

Explore the area

Map
Coopers Pen, Falmouth
  • Luminous Lagoon
    ‪19 min walk‬
  • Blue Waters Beach Club
    ‪2 min drive‬
  • Jamaica Swamp Safari Village
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Beach Front

Superior Beach Front | Balcony

Superior Beach Front

  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View

  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Resort View

Deluxe Resort View | Balcony

Deluxe Resort View

  • Resort view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Falmouth

On the beach.You'll find Luminous Lagoon and Jamaica Beaches within 2 miles (3 km) of this hotel. Martha Brae River and Blue Waters Beach Club are also within 2 miles (3 km).

What's nearby

  • Luminous Lagoon - 19 min walk - 1.6 km
  • Blue Waters Beach Club - 2 min drive - 1.0 km
  • Burwood Beach - 4 min drive - 3.2 km
  • Martha Brae River - 4 min drive - 2.4 km
  • Jamaica Swamp Safari Village - 7 min drive - 7.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 35 min drive

Restaurants

  • ‪Captain's Market - ‬11 min drive
  • ‪Steakhouse - ‬11 min drive
  • ‪Kfc - ‬6 min drive
  • ‪Royalton Sands Beach Bar - ‬20 min walk
  • ‪Martini Bar - ‬4 min drive

About this property

Mangos Jamaica

3-star beachfront hotel with 4 restaurants
Mangos Jamaica is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mangos Jamaica offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge.

A fitness center, spa services, and a terrace are also featured at Mangos Jamaica.

Smoking is allowed in designated areas at this 3-star Falmouth hotel.

  • 96 guestrooms or units
  • 2 levels
  • 12 buildings
  • 4 dining venues
  • Built in 2000
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Mangos Jamaica offers 96 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
The Spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English

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Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Mangos Jamaica Adults All Inclusive Falmouth
Mangos Jamaica Adults All Inclusive
Mangos Jamaica Adults Falmouth
Mangos Jamaica Adults
Mangos Jamaica Adults Only All Inclusive
Mangos Jamaica Adults All Inclusive All-inclusive property
Mangos Jamaica Adults Inclusi
Mangos Jamaica Hotel
Mangos Jamaica FALMOUTH
Mangos Jamaica Hotel FALMOUTH
Mangos Jamaica Adults Only All Inclusive

Mangos Jamaica Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 13 out of 94 reviews
Rating 2 - Terrible. 24 out of 94 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Disgruntled Patron

Worst "all inclusive" hotel I've been to. Service was poor and I had to cancel my 2 nights after staying the first night and requested a refund. The manager with whom I interfaced had very poor customer service skills and seemed more interested to havd us cancel our stay rather than fix the issues. We went to breakfast at 9am as breakfast was from abt 7am to 10am. Upon arrival in the restaurant there was nothing left and I asked for the food to be prepared and we were sent to various persons who each deflected responsibility to someone else. Very poor. The infrastructure is in dire need of a makeover. It seems decades have passed since the last cost of paint. I requested a refund and they refused to refund the 1st night. I have still not received the 2nd night's refund.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property location is ok; Most of the staff was nice. The rooms are ok and decent size, But factoring the quality of food they serve ( is beyond POOR ) paying $200+ a night is extremely expensive for what you get. Shame on Expedia for advertising this as a 3 star hotel. 2 stars would be a lot.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed to have been a great one in the past; however, it is obvious that it has been neglected over a period of time. The choice of food was so disappointing. Omg, the table covers were so crushed, I had to ask if they could not be ironed. No tv services, no entertainment , we had to exchange room as a result of the air conditioning not working. I think with great improvements this property can be on the radar again. Please do not allow it to deteriorate further.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the staff, room and location!! Disappointed that pool bar open 2 days out of 7, buffet 2 days out of 7 and not many food options. Would suggest when less guests you offer better food instead of skimping out...make guests feel you care about their stay instead if cheapening it.
Stayed 7 nights in Jun 2019

2/10 Terrible

Greg, St. Louis, MO

Disliked: Staff & service, amenities, property conditions & facilities
Don't ever book a vacation at this hotel, it is terrible. They give you one beer at check-in to put in your refrigerator. All-inclusive? What a joke! The breakfast the morning I checked out was awful. I wouldn't feed it to my dog! I had a family emergency and had to leave 3 days early but they wouldn't refund my money. This is not a reputable company.
Stayed 8 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, dirty, dusty, NO PEOPLE/GUESTS to be seen anywhere.
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so bad we leave one day early l need a refund we went to the Jewel hotel that was in a better condition I think you need to checkout the hotel before you send anyone else there
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed, we were without running water for 2 days. The manager Mohammed is very rude and disrespectful, he has no idea what all inclusive means. Did not want to refill our drinking water in the rooms. No brand alcohol available. All in all this is not a facility I would recommend to my worst enemy if there manager does not change. Even the staff is unhappy. I would recommend taking them Off your site until they can be better . There is potential but not with current management..
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I liked was the ocean. I only spent one night and left early. Also my cousin was not able to get a refund for wasting his money at this hotel!!! I was not happy at all being here at Mangos.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not bad, ACs did not work, facility deteriorating, beach not clean. Terrible ...
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Sad

The pool is disgusting. It is cloudy with broken tiles, empty cups and some garbage on the bottom There were dirty dishes left on a stairwell for 4 days. The food is just so-so with little options. The drinks are horrible with limited choices. There were a total of 6 guests at the resort. This was our second and our last visit. If they want the business, the need to invest in the management. Very sad that it has gone downhill in the 2 years since we have been there. The only improvements were the wifi and the room itself.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

CN

Travelled with partner
Liked: Staff & service
Nice beach and rooms Bathrooms need work A variety of a la carte restaurants is also needed Alcoholic beverage options are also limited
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
We loved our ocean front room, the food and the staff. It seemed like it used to have more amenities at this hotel, so if you're looking for a bunch of stuff to do this might not be the place. We rented snorkel stuff from a local and also spent time with them. Locals will take you into town, cook you a lobster dinner, etc..Most days there was a private beach to the west that we had to ourselves!
Stayed 5 nights in Mar 2019

6/10 Okay

Derrick, Jackson Michigan

Liked: Cleanliness, staff & service
Disliked: Amenities
I have been to Jamaica 17 times in the past 18 years. This was my first time staying at Mangos Jamaica. The rooms are nice but a little dark. There are plenty of light fixtures they just didn't have bulbs in them. There was hardly ever hot water for a shower. Most days the water in the shower was so cold you could not stand directly under it. I had a 7 night stay. Even after asking the fridge in the room was never stocked. Not even one bottle of water. The food is OK. There is plenty of what they offer at meal time. But you only have one choice per night of where to eat. The buffet is not open every night. I was never offered a glass of wine with my evening meal. I asked one night and I did get a small glass of wine. But they didn't get it to my table until they brought the dessert. Breakfast was OK, just not much variety. Lunch by the pool every day was Excellent. This is a small All Inclusive Resort. With a few minor improvements It would be a very nice place to stay. With so many options of Resorts in Jamaica I would probably not return to this Resort. There are Resorts 5 minutes from the airport where you will get more value per dollar spent. I will end this review saying I did enjoy my stay at Mangos Jamaica. I never went hungry while I was there. There was plenty of Rum and Sun. And the Staff was all very friendly.
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't any hot water available at all during our entire stay. The staff was rude and didn't inform us about any of the resort activities, amenities, facility locations or scheduling. All requests for service or assistance we're ignored. There were very few people there when we arrived yet our room still wasn't ready. We waited for two hours. When our room was ready we were missing washcloths.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like nothing there that why i leave there ever morning and come back at night to sleep
Stayed 6 nights in Feb 2019

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a very relaxing place, with personality and charm!!
Stayed 5 nights in Feb 2019

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Gesus

Liked: Cleanliness, staff & service, amenities
Positive: The Nightly Band entertainment was excellent, food was good, beach environment was excellent, and customer service was good. Negative;The Bathroom floor tiling was striping, the material above the bed was dirty, the television only had about ten channel (scrambling issues) and few mosquitoes existed in the room.
Stayed 1 night in Feb 2019

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing

Where do I begin?...first of all the pictures do ZERO justice.If youre looking to go on vacation eat drink and be happy DO NOT COME HERE..every all inclusive places I have been to I can eat or drink anything whenever I want..not here..you eat breakfast (HORRIBLE) you have to wait 3 hours for them to open the lunch area (by the pool)where they offer grilled cheese or hamburgers(unless the run out) dinner sucked buffet style..and the bar ..it opens at 11 a.m and closes COMPLETELY shuts down by 10 p.m regardless if there is a crowd or not I'm talking shuts music off chains up bar and turns the lights off at bedtime..now for the rooms..first room DIDNT HAVE WATER!! T.V broken called to complain completely ignored had to tough it out the first night until another staff member came then next day..they didnt seem to care either so yes we went night #2 in that room..it took the 3rd day for a guy named nico to come to the rescue he was great moved us right away insisted on carrying bags to the
Stayed 3 nights in Jan 2019