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Hôtel Maison Du Général

2.0 star property
Hotel near Château Frontenac in Québec City

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Photo gallery for Hôtel Maison Du Général

Desk, iron/ironing board, free WiFi, bed sheets
Television
40-inch TV with cable channels
Front of property
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
72, rue Saint-Louis, Québec City, QC, G1R 4M6
  • Château Frontenac
    ‪6 min walk‬
  • Quebec City Convention Center
    ‪8 min walk‬
  • Quebec Cruise Terminal
    ‪15 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room

Traditional Room

Traditional Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Québec City

City center stay.Within a 15-minute walk of this Old Quebec hotel, you'll find Château Frontenac and Quebec Cruise Terminal. Terrasse Dufferin Slides and Parc de l'Esplanade are also within half a mile (1 km).

What's nearby

  • Château Frontenac - 6 min walk - 0.5 km
  • Quebec City Town Hall - 6 min walk - 0.6 km
  • Quebec City Convention Center - 8 min walk - 0.7 km
  • Quartier Petit Champlain - 10 min walk - 0.9 km
  • Quebec Cruise Terminal - 15 min walk - 1.2 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Le Chic Shack - ‬5 min walk
  • ‪La Buche - ‬1 min walk
  • ‪La Maison Smith - ‬5 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk

About this property

Hôtel Maison Du Général

Hotel near Château Frontenac in Québec City
There's a restaurant on site. Public spaces have free WiFi.

This Québec City hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • No smoking on site
  • Dining venue
Hôtel Maison Du Général offers 11 air-conditioned accommodations with coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8.5 for adults and CAD 8.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2023-09-30, 043024

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hôtel Maison Du Général.

Property is also known as

Maison Général Hotel
Maison Général Hotel Quebec
Maison Général Quebec
Hôtel Maison Général Quebec
Hôtel Maison Général
Maison Général
Hôtel Maison Du Général Hotel
Hôtel Maison Du Général Québec City
Hôtel Maison Du Général Hotel Québec City

Hôtel Maison Du Général Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 423 reviews
Rating 8 - Good. 146 out of 423 reviews
Rating 6 - Okay. 88 out of 423 reviews
Rating 4 - Poor. 42 out of 423 reviews
Rating 2 - Terrible. 21 out of 423 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price!
Stayed 2 nights in Dec 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not in front of the hotel so you will have to walk to the parking garage which is a 6 minute walk to and from as well as a $12 CAD a day fee.
Stayed 1 night in Dec 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
L'emplacement compense pour la grandeur de la chambre qui est petite mais tout y est. L'accueil était moyen, la jeune femme ne semblait pas aimé son travail.
Stayed 1 night in Dec 2024

2/10 Terrible

stephanie

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Serge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vertebnice, quaint, not like hotel vibes
Stayed 1 night in Nov 2024

6/10 Okay

Marie Tes

Liked: Cleanliness, property conditions & facilities
The free breakfast was excellent. Parking in Quebec City is challenging. Location is excellent to popular destination and dining. Bad side is no elevator .
Stayed 1 night in Nov 2024

8/10 Good

Dominique

Gorgeous room Faucet in bed room is leaking one drop all the time Which is annoying We greatly appreciate everything else Thank you
Stayed 2 nights in Nov 2024

8/10 Good

Nancy

Travelled with family
Stayed 2 nights in Nov 2024

4/10 Poor

Tenzin

Travelled with group
Disliked: Staff & service, property conditions & facilities
Hotel sign board is very old and faded that’s why it took so long to find a hotel even though I am around the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely property, great location, staff not so accommodating, the duvet wasn’t a clean under the sheets and wee termites. Very peaceful and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

RUBY MARIE DIRECTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.
Stayed 5 nights in Oct 2024

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

VALERIANO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very close to all interesting sites in Old Qubec. It was safe walking out at night.
Stayed 2 nights in Oct 2024

6/10 Okay

David, Ottawa

Business traveller
Liked: Staff & service
Very small room, smaller shower. Steep stairway in this old building. Charming.
Stayed 3 nights in Oct 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, it is important to remember this is very inexpensive - but, as they say, you get what you pay for. We stay in town a couple of times a year, this was the worst experience ever - just fundamentally blah (or worse) in every respect. Impolite service, kept everyone waiting for 4:00 check in even though rooms were ready. It was raining and there was no where to sit. Paint peeling off leaky ceiling; filthy smudges on tv screen; hair in shower; walls badly scuffed and scraped; bed super uncomfortable. Still, safe, secure, convenient location and inexpensive. I would rather pay more and get a lovely stay, but if you value savings over comfort and cleanliness then this is the one for you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Hotte

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À distance de marche du centre des congrès. Près de restaurants. Simple, propre et Silencieux.
Stayed 2 nights in Oct 2024

6/10 Okay

Chaeyoon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
No parking and low services
Stayed 2 nights in Oct 2024

2/10 Terrible

MAURICIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

LINDA

Travelled with group
No elevators. No help from staff, no available service on weekend that we stayed. Otherwise, the place is walking distance to the center of activities (stores, restaurants, churches, bus stops).
Stayed 3 nights in Oct 2024

6/10 Okay

Tamara

Travelled with family
Disliked: Amenities
it was charming and quiet. nothing stood put to me about being somewhere i would stay again. it had no elevator and we had to drag our large suitcases up spiral stairs. there was no lobby attendant. basically a self check in
Stayed 1 night in Oct 2024

2/10 Terrible

Jongwoo

Disliked: Staff & service, amenities, property conditions & facilities
No parking lot, unkind staff
Stayed 1 night in Oct 2024

8/10 Good

Jeanette

Liked: Cleanliness
Steep spiral stairs not sutable for some people.
Stayed 3 nights in Sep 2024

8/10 Good

Pam

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location in old town and very easily walkable. Our room was clean and although staff do not clean rooms daily, we easily exchanged towels at the front desk. Most of the staff were friendly, but we did experience some who were not all that helpful. Our only warning to other travelers would be that there is no elevator and the stairs are narrow and steep. It is a real challenge if you have heavy luggage and/or mobility issues.
Stayed 3 nights in Sep 2024