Hilton Garden Inn Toronto/Ajax

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Toronto/Ajax

Exterior
Room
Living area
Meeting facility
Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
500 Beck Crescent, Ajax, ON, L1Z1C9
  • Ajax Convention Centre
    1 min walk
  • Jollibee
    11 min walk
  • Ajax Station
    4 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    51 min drive

Room options

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Two queen beds non smoking

  • Sleeps 4
  • 2 Queen Beds

One king bed evolution room

  • City view
  • Sleeps 2
  • 1 King Bed

1 king jr suite evolution non smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Ajax

City center stay.A stay at this hotel places you within half a mile (1 km) of Ajax Convention Centre and 6 miles (10 km) of Veterans' Point Gardens. Lake Ontario and Pickering Casino Resort are also within 6 miles (10 km).

What's nearby

  • Ajax Convention Centre - 1 min walk
  • Pickering Casino Resort - 7 min drive
  • Deer Creek North Golf Course - 11 min drive
  • Oshawa Centre - 12 min drive
  • Toronto Zoo - 15 min drive

Getting around

  • Ajax Station - 4 min drive
  • Pickering Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 46 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Firehouse Subs - ‬15 min walk
  • ‪Pita Delite - ‬4 min drive
  • ‪The Keg Steakhouse + Bar - Ajax - ‬15 min walk
  • ‪Halibut House - ‬14 min walk

About this property

Hilton Garden Inn Toronto/Ajax

3-star eco-certified hotel perfect for exploring Ajax
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1998 square feet (180 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Hilton Garden Inn Toronto/Ajax. Self parking is free.

This 3-star Ajax hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1998 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2006
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Toronto/Ajax offers 134 accommodations with MP3 docking stations and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ajax hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily: CAD 9.95-16.95 for adults and CAD 9.95-16.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 27-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 170.00 per accommodation, per stay, plus a deposit of CAD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 16.95 for adults, and CAD 9.95 to 16.95 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 170.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Toronto/Ajax Ajax
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Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax

Hilton Garden Inn Toronto/Ajax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1006 reviews" "
Rating 8 - Good. 243 out of 1006 reviews" "
Rating 6 - Okay. 72 out of 1006 reviews" "
Rating 4 - Poor. 41 out of 1006 reviews" "
Rating 2 - Terrible. 32 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Giulia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, clean room. A bit far from where we needed to be but that’s not the fault of the hotel. Overall would stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Business traveller
Liked: Staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed 1 night on this hotel, on our way back to Montreal. Compared to the same brand, but in Burlington, the hotel feels inferior in quality. We were greeted by a fire alarm right when I was paying for the room, and we had to leave for about 40 mins. We were very tired and that was very disappointing. Apparently, some jokers had some fun smoking in the room or something. Everybody was outside, the firefighters inside and after they left, we saw a fishy couple going out discretely. A big shame on them if it was them, calling themselved "adults". There were numerous families with children outside, directly from the swimming pool, in the wind. I cannot blame the hotel at all, just dumb people once again not respecting others, as it is usually the case. Concerning our room, the toilet was not flushing, the matress had a present humid smell, and it was basic overall. The location is convenient though, because of the proximity with a boulevard which leads to a good morning coffee and some restaurants. Speaking of this, the italian restaurant named Il Fornello is absolutely stellar. Excellent food and beer there, and after a long trip, finding this jewel was very appreciated. The hotel was safe after the incident. No annoyances or noise coming from the highway and they have plenty of parking. Overall, I recommend the hotel, especially for the price on the vecinity of Toronto and its location.
Stayed 1 night in Sep 2024

8/10 Good

Intiran

Stayed 1 night in Aug 2024

10/10 Excellent

Lee, Sherwood Park

Stayed 2 nights in Aug 2024

10/10 Excellent

Esunda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jackeline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Johanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Was able to facilitate my late check in
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marcheille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Lafleche

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very accommodating especially for last minute change. Also use of car chargers was easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness
This property was extremely friendly and helpful as soon as we said we are booked for a few days, not sure if one of the girls names but she was just more than helpful about the area and where to pick up things we forgot I HAD A GREAT STAY HERE, One issue is no smart tv, limited internet and charging for movies that are so old, seems like a money grab, get smart tv so people can watch their own Netflix or Disney channels
Stayed 3 nights in Aug 2024

2/10 Terrible

Natacia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever. Booked for 3 nights and checked out after 1 night. Staff wasn't nice. Amenities was crap!
Stayed 3 nights in Aug 2024

6/10 Okay

Elias

Stayed 1 night in Aug 2024

8/10 Good

Julie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy to find
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was outstanding. The fruit in the fruit cups was sweet and ripe. I was glad to eat the Quinoa Power bowl. Coffee in the rooms was good. There was only one elevator working during our stay, which meant longer waits. As well our room was beside the third floor elevator landing, and loud music was playing in the area. I phoned the desk at 845 pm and asked for the music to be turned down, I was told it would be automatically at 9 pm. At 915 it was still blaring, I called again and this time it was shut off. Also we could hear traffic through the night, no fault of the hotel, but soundproofing is not a highlight of this property. Otherwise very clean and the beds were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional!
Stayed 1 night in Aug 2024

6/10 Okay

Owen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hwy. very loud in the morning
Stayed 1 night in Aug 2024

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, restaurant - meh
Nice clean hotel and it was quiet, even though our room was very close to elevator and looked out over Hwy 401 which is always busy. Nice warm pool - although a bit small - was great with ample towels. Only complaint was only one elevator working - in seeing some past reviews before booking, that seemed to be a problem for quite some time and still not rectified. Note, not basing review on restaurant but although some entrees were decent, was not great for kids and ended up being ridiculously expensive - $9 for a bowl of ice cream for my 8-year old grand-daughter. tiny bowl of plain pasta charged at $22?
Stayed 1 night in Aug 2024