Charltons Banff

3.0 star property
3-star hotel near Upper Hot Springs

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charltons Banff

Lobby
Reception
Deluxe Room, 2 Queen Beds, Mountain View
Exterior
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff Centre for Arts and Creativity
    15 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Loft

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Banff

Uptown District stay.At this Uptown District hotel, you'll be steps from Victoria Glacier and within a 15-minute walk of Banff National Park Information Centre. Also, Banff Lake Louise Tourism Bureau is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 9 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

3-star hotel near Upper Hot Springs
Charltons Banff offers its guests an indoor pool, a spa tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Spa tub

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1005 reviews" "
Rating 8 - Good. 342 out of 1005 reviews" "
Rating 6 - Okay. 135 out of 1005 reviews" "
Rating 4 - Poor. 73 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

suling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Banff in the Fall
Room was large and clean and very quiet. Excellent location for accessibility to town.
Stayed 2 nights in Oct 2024

6/10 Okay

jai preet

Travelled with family
Liked: Staff & service
average
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Stayed 6 nights in Sep 2024

8/10 Good

Tushar

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a great location, nominally priced, and very clean place to stay- perfect for what I needed! It’s not a luxury hotel but it’s decent, clean, has a usable Kitchenette, and is a great location
Stayed 4 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious room that we had. Looks recently renovated. No microwave in our room was a big deal to us. Lobby area is quite small, but pool and hot tub are very clean and well maintained. We parked on the street behind the hotel- so you don’t necessarily need to pay to park ($50 bucks a day is ridiculous). Parking fee and the lack of a microwave is why they get a lower rating from me.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Banff and surrounding areas is just unreal in it's beauty. This hotel added to the beautiful experience we had there. It's close enough to downtown to walk but you don't get the busy-ness. We did a lot of hiking and the hot tub and sauna helped soothe our muscles at the end of the day. Added bonus, they lend bikes for free (and it's the nice ones with the curved handles) so I got to bike around town with my kids. Staff were very helpful and responsive. Our room was really nice but my wife wished there was a mirror outside the bathroom so she can do her makeup while other people are using it. Also our room was on the other side of the building so when we come out of the hot tub, we have to walk around the balconies that wrap around the floors exposed to the cold evening. But it's ok, we just wiped ourselves as dry as possible and wear the bathrobe or extra towels to wrap around. It's just the way the building is designed so it's all good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jasmina

Travelled with family
Liked: Cleanliness, staff & service
Lovely room, spacious and clean, comfy beds and about 10-15 min walk to the centre of Banff. If you like amenities outside of your room I wouldn’t recommend, and no onsite breakfast facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lauralee

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 2 nights in Sep 2024

4/10 Poor

Jane

Stayed 1 night in Sep 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Overall decent if a bit worn
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot within walking distance to downtown Banff. Easy access to freeway for day trips to park.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jessica

The hotel kicked me out because I had Asked pet friendly and they only had limited rooms and I didn’t see their Expedia message because I’m not used to the app.. I was kicked out of the hotel at 11 PM at night in the freezing cold and nowhere to go
Stayed 3 nights in Sep 2024

6/10 Okay

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rather dated and expensive. Nice having a bedroom up a spiral staircase, staff very helpful and friendly
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean but very outdated. But thats normal for Banff, Jasper burned down so everyone had to change plans so everyone came here at best its a $200 hotel but they gouged me for $550 . Thank god its for work as I would not have stayed in Banff.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Haili

Stayed 1 night in Aug 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a serious update. The staff, overall, tried to make us happy. The guy at check-in was rude. This would be the last place I would stay if I went back.
Stayed 5 nights in Sep 2024