Charltons Banff

3.0 star property
3-star hotel near Upper Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View
Loft
Loft

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff Legacy Trail
    13 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Loft

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Banff

Uptown District stay.At this Uptown District hotel, you'll be steps from Victoria Glacier and within a 15-minute walk of Banff National Park Information Centre. Also, Banff Lake Louise Tourism Bureau is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Tunnel Mountain - 5 min drive - 2.0 km
  • Upper Hot Springs - 9 min drive - 5.3 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

3-star hotel near Upper Hot Springs
Charltons Banff offers its guests an indoor pool, a spa tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Spa tub

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1001 reviews" "
Rating 8 - Good. 344 out of 1001 reviews" "
Rating 6 - Okay. 135 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Enwei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2024

10/10 Excellent

Shushan

Stayed 1 night in Jun 2024

8/10 Good

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in a convenient location for us and we enjoyed the little walk into town for eating and shopping. The room itself was great - clean, spacious and well equipped. However the view was awful, we just looked out at other guests’ rooms. Also, the air conditioning unit was really noisy and there was no option to turn it off and open a window instead. Another thing, the hotel charged us extra for parking which considering the room wasn’t exactly cheap to start with made it poor value for money. Also, we wanted to use the pool for an early morning swim but it didn’t open until 10am. Big plus though was the free bike rentals from the hotel, we used these loads to explore the local area. Banff is an incredibly beautiful place and we enjoyed our stay immensely, but we would look to stay at a different hotel if we came back.
Stayed 8 nights in Aug 2024

8/10 Good

ali

Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

cynthia

Stayed 4 nights in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
See above.
Stayed 4 nights in Aug 2024

6/10 Okay

vinod, Culver City

Travelled with partner
Liked: Cleanliness
Property looks good from outside but need remodeling on the inside. However it’s clean and all.
Stayed 3 nights in Jul 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and excellent staff
Stayed 8 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are incredible friendly and helpful. Would definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jasvir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The renovated room we stayed in was great. But the elevator was being serviced and out of order for most of our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sunny

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall the staff were friendly, good convenient location and easy walk to shop/restaurants. The downside was the people in other rooms were loud and could easily hear them through the walls.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

dinah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfy and linens were soft and clean. Nice that there was a big tub and stand up shower in the bathroom. Great to have a pool, hot tub and steam room to relax in during the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

hongwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Meredith Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the property and that we could walk into town and to the bus! Our room was clean and spacious. The air was cold and a little noisy, however we actually didn’t mind the white noise!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kongkaew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mikaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The room smelt like someone had smoked in it, but other than that it was a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, dirty, smelled musty, soap provided had mold growing on it. No space for any luggage. Location was decent to downtown but dark dingy room, tiny lobby, and overall desperate need of renovation. Smokers allowed to smoke anywhere on property making the already limited outdoor space undesirable even though they say smoke free property. Not worth money.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024