Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

2.5 star property
Hotel near 1000 Islands Mall in Brockville

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Free daily on-the-go breakfast
Lobby
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7815 Kent Blvd, Brockville, ON, K6V6N7
  • 1000 Islands Mall
    ‪12 min walk‬
  • Brockville Shopping Centre
    ‪12 min walk‬
  • Leeds and Grenville County Court House
    ‪3 min drive‬
  • Brockville, ON (XBR-Thousand Islands Regional Tackaberry)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Brockville

In Brockville .Within 2 miles (3 km) of this Brockville hotel, you'll find 1000 Islands Mall and Brockville Arts Centre. Brockville Court House and Brockville City Hall are also within 2 miles (3 km).

What's nearby

  • 1000 Islands Mall - 12 min walk
  • Brockville Shopping Centre - 12 min walk
  • Brockville Arts Centre - 3 min drive
  • Brockville City Hall - 3 min drive
  • Brockville Court House - 4 min drive

Getting around

  • Brockville Station - 2 min drive
  • Kingston, ON (YGK-Norman Rogers) - 70 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Richard's Coffeehouse - ‬3 min drive
  • ‪Jon's Restaurant - ‬3 min drive
  • ‪Kelseys Original Roadhouse - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Hotel near 1000 Islands Mall in Brockville
Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel. Self parking is free.
  • 80 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Brockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville
Holiday Inn Express Hotel Suites Brockville
Holiday Inn Express Hotel Suites Brockville an IHG Hotel

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, easy check in and out.
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay while in Brockville. Room was comfortable and clean. Continental breakfast was good. Only complaint was the pool was closed due to renovations.
Stayed 1 night in Sep 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely place
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had much higher expectations for our stay here. The issues were mostly minor; but with so many, it cumulated to a very negative hotel experience, especially when paying over $450 for two nights. Some of the issues we encountered included: -bugs in the washroom (both in the sink and toilet) -room was not ready at check in, so we were moved to a new room -room was along the 401, so it was very noisey to sleep. -filthy room (stains on carpeting, walls and furniture) -ice machine out of service -no wifi our first night -one elevator out of service and the one that was in service made some alarming noises -our keys were de-programmed after our first night, so we were unable to re-enter our room. When we went to the front desk, no questions were asked, which brings up some questions of hotel security if they just openly hand out keys to rooms -no towels at the hotel pool -hotel gym out of service -room was advertised and charged as a "suite" when amenities included a microwave and a mini fridge. Overall, we had a nice family trip, so we didn't let these things ruin our stay; but I will not be returning to holiday inn express hotels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

catherine

Liked: Staff & service
Disliked: Cleanliness
Room carpet very dirty
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beds were comfortable. All was clean but old worn carpets. Stains in tub. Below average given the price. Staff was awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Areez

Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, quiet and clean
Stayed 1 night in Sep 2024

6/10 Okay

Alain

Liked: Cleanliness, staff & service
Good hotel for a one night stop, some carpet will need a kind of refresh at some point,
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in Sep 2024

6/10 Okay

daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Travelled with family
Great service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nidaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James, Consecon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Concessions were made in lieu of major renovations needed. The staff were great!! Good variety in breakfast fare. Overall experience was positive.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Disliked: Room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and fairly updated. USB ports would be handy in the rooms as most hotels have them and we didn’t bring blocks for our phone chargers for that reason. Also no where to get drinks or snacks as the vending machine is broken and only had drinks. Other then that very nice hotel with great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about this property
Stayed 2 nights in Sep 2024

6/10 Okay

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose rooms in this hotel because they offered a pool and hot tub. Neither the pool or hot tub were functioning and our arrival was too late to change hotels. Thank you for breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
It’s confidently placed by the hwy, clean and solid breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Baseball Team. Very clean and quiet. Considering there was 5 teams there. Breakfast was hot and fresh.
Stayed 2 nights in Aug 2024