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GR Solaris Caribe - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for GR Solaris Caribe - All Inclusive

Outdoor pool, pool umbrellas
Outdoor spa tub
2 bars/lounges, poolside bar
Exterior
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulcan Km 20.5, Lote 64, Section A, 2nd entrance, Hotel Zone, Cancun, QROO, 77500
  • El Rey Ruins
    ‪15 min walk‬
  • Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Delfines Beach
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premier Room, Oceanfront

Premier Room, Oceanfront

Premier Room, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, Ocean View

Luxury Room, Ocean View

Luxury Room, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Lagoon View

Deluxe Lagoon View

Deluxe Lagoon View

  • 33 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (3847)
The price is CA $442
per night
CA $546 total
includes taxes & fees
7 Mar - 8 Mar
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • El Rey Ruins - 15 min walk
  • Iberostar Cancun Golf Course - 16 min walk
  • Delfines Beach - 19 min walk
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬12 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬2 min walk
  • ‪Navios - ‬10 min walk

About this property

GR Solaris Caribe - All Inclusive

4-star beachfront property near Delfines Beach
GR Solaris Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

GR Solaris Caribe - All Inclusive offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly GR Solaris Caribe - All Inclusive . Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Mediterranean Cancun property.

  • 1 building
  • 199 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1988
  • Deli
  • Kid's club (free)
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
GR Solaris Caribe - All Inclusive offers 199 accommodations with iPod docking stations and free minibar items. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

GR Caribe
GR Caribe Solaris Deluxe
GR Caribe Solaris Deluxe Cancun
GR Caribe Deluxe All Inclusive Resort
GR Solaris Caribe - All Inclusive Cancun
GR Caribe By Solaris Deluxe All Inclusive Resort
GR Solaris Caribe - All Inclusive All-inclusive property
GR Solaris Caribe - All Inclusive All-inclusive property Cancun

GR Solaris Caribe - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 504 out of 1175 reviews
Rating 8 - Good. 297 out of 1175 reviews
Rating 6 - Okay. 187 out of 1175 reviews
Rating 4 - Poor. 106 out of 1175 reviews
Rating 2 - Terrible. 81 out of 1175 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just would like to say they need to be better making better drinks .
Stayed 6 nights in Jan 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the midst of an upgrade so some construction was ongoing but service and people were great
Stayed 8 nights in Nov 2024

2/10 Terrible

Carolyn M

The food was horrible
Stayed 4 nights in Nov 2024

6/10 Okay

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked this trip for GR Caribe Deluxe, expedia reached out and told us they had to cancel the request due to construction. They gave us 2 options to switch to and we picked GR Solaris. When we arrived at GR Solaris they told us we didn’t have a reservation and we struggled to get a room even though we already had a reservation. They also didn’t give us an ocean view room which we had already selected for. Was just disappointed with the reservation.
Stayed 3 nights in Sep 2024

6/10 Okay

Luljeta

Stayed 7 nights in Jun 2024

10/10 Excellent

Karina

Stayed 5 nights in Aug 2024

6/10 Okay

ARTURO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Maryel Rascón

Stayed 5 nights in Aug 2024

4/10 Poor

Silvestre Deras, The Dalles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been visiting the GR Caribe Deluxe and Royal Solaris for year now and this year was disappointing. This review is for Royal Solaris were we stayed for 7 days. (We booked for GR Deluxe and on our arrival we were told it was not open and got sent to Royal Solaris): Food was basic and almost the same food every single day morning, day and night.... they use to have different foods every days according to the shows or something like that. The buffet had steames squash and baked tomates and jusy cooked potatoes almost every time.... quality has gone down. Rooms...it was wierd to have hotel personale visit your rooms in the evenings and go into them without notice. We are suspicious of them doing something not right...but have no way to prove it. A/C thermostat was not working, it won't turn off automatically. Notified front desk, sent a maintenance person but never fixed anything. Notifed front desk again and they told me it should never turn off....not true... i had to wake up in the middle of the night to turn it off...not what you expect when you go on vacation. Personnel was good, but administration is going cheap on food and quality....will look for another resort later on.
Stayed 5 nights in Aug 2024

6/10 Okay

ARTURO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

ARTURO

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Jonathan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The resort has been closed for weeks yet still booking. We did not find out till our transportation was turned away at the entrance gate. We were sent to another property next door. They had us bused to yet another property 4 places down. The app always show reservations full and I had to complain to manager to get reservations. Limited staff working. We have been to the Caribe 6-7 times. We will not be back due to the way Solaris handled this. Spend a little more and chose another brand.
Stayed 4 nights in Aug 2024

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Joaquin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING RESORT, BEACH, & LOCATION!
Stayed 3 nights in Apr 2024

4/10 Poor

Tomasz

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed a week & a half, and this wasn't all bad, but by far the worst of 4 Mexico all-inclusives we've had. We had to transfer hotels on the property twice, once due to renovations/lack of an advertised children's bed, and again due to broken AC in the building for 2 days. We asked many times about the status of the fixes and got misleading information. When we got moved, our restaurant reservation was unceremoniously cancelled, with no resolution. The property is the site of a large time share "vacation club" scam, and we could not escape the pressure to attend their "presentation" despite multiple refusals - we got phone calls daily to twice daily, starting the first morning, concierges sitting at the elevators stopping us, etc. When we did attend the misrepresented presentation, they took us to a dedicated time share office with over a dozen salespeople, sucked up 3 hours of our time, and showed little regard for our health and young kids. Additionally, some smaller issues: we did not get the type of bed we ordered during the first half of our stay. The "mini bar" consists of 2x 190ml light beers and a couple of cans of pop, the clothes iron was broken, the restaurant reservation system requires an app that doesn't work well, my kids and I got scratched on nails sticking out on the playground equipment, and the food was mediocre. The WiFi system requires agreement to have your info analyzed. This hotel has potential, but is not consistent. Don't gamble your vacation.
Stayed 11 nights in Aug 2024

4/10 Poor

Martha V

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We got to the property and it was not what we expected. The property is old and poorly maintained. There was only one attendant at the front desk that was kind enough to let us know that the property has been under constructions for over 4 months and provided us with an upgrade to a sister hotel nearby.
Stayed 7 nights in Aug 2024

2/10 Terrible

Alma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and many problems with its appliances.. someone at the activity center introduced me to a worker to book dolphin activity. That person disappeared on me and did not return my money. I went to front desk to report this and they said they could not help .. useless
Stayed 7 nights in Apr 2024

6/10 Okay

Desiree

Travelled with partner
Nothing unique! Check in eas a nightmare. We were moved to 2 different properties since the room we booked was unavailable. Extremely disappointing experience.
Stayed 7 nights in Jul 2024

10/10 Excellent

Maria Gabriela Davila, Champaign

Travelled with family and small children
They mentioned that we will get a room with beach view and balcón but it was not true. We stay in a room with lake view and a lot of ugly buildings
Stayed 6 nights in Jul 2024

10/10 Excellent

Dairel Garcia, Louisville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2024

4/10 Poor

Nawar Ablahad violet jolagh lamar najm leonardo

Liked: Cleanliness, staff & service
They didn’t provide me with our anniversary registration, and moved us to another hotel without notice before we arrived
Stayed 6 nights in Jul 2024

8/10 Good

Martine M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the many pools they have and the food services while you are in the pool.
Stayed 5 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the spa. The room was nice. The staff particularly Tony, Andrea, and Stephanie were very professional and helpful. I will definitely come back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Caleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the amenities..not a lot of activities on this side
Stayed 5 nights in Jun 2024

6/10 Okay

Melvin, Lakewood

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at this location several times, but unfortunately this will be the last time we will be staying there. There are many reasons why. The hotel is old and run down. The rooms we stayed in where decent. We had two rooms and they both had some issues. The door to the bathroom in one of the rooms was extremely loud when closing it. There was no way to not wake someone up in the middle of the night. The main door of the other room was difficult to close without making lots of noise. At night the rooms were bright because of the lights outside, and that was the case even with the blackout blinds. The AC in the rooms, and almost everywhere in the facilities, was not up to par for the type of weather in Cancun. I woke up every night sweating. The only "saving grace" was the ceiling fans right above the beds. The eating options used to be so great years ago. Unfortunately that is no longer the case. The first two meals we had at this resort were great. When we first arrived, the Expedia representative was able to get us reservations (another inconvenience) at Marco Polo for that night. It was good, not great. The food was very good, but it was difficult to fully enjoy it because the AC was not working at all in that restaurant. There were some fan but they were not enough. The last reason for not staying at GR Caribe is the beach. This is not the resort's fault. We could not get is the water because most of the beach has washed away leaving only rocks. Not good!!!
Stayed 4 nights in Jul 2024