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River Rock Casino Resort

4.0 star property
4-star spa resort near McArthurGlen Designer Outlet, connected to a rail/subway station

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Interior
Indoor pool
3 restaurants, breakfast served
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    ‪5 min walk‬
  • Richmond Night Market
    ‪6 min walk‬
  • Aberdeen Centre
    ‪19 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

8.6 out of 10
Excellent
(250 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

8.4 out of 10
Very good
(103 reviews)
  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

9.0 out of 10
Wonderful
(243 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

8.6 out of 10
Excellent
(165 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

Sandman Signature Vancouver Airport Hotel & Resort

Pool
Hot tub
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The price is CA $170
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includes taxes & fees
1 Feb - 2 Feb
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About the area

Richmond

Heart of Richmond.With a stay at this Richmond City Centre resort, you'll be within 2 miles (3 km) of McArthurGlen Designer Outlet and 9 miles (15 km) of BC Place Stadium. Also within 9 miles (15 km) are Rogers Arena and Robson Street.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Great Canadian Casino - 5 min walk
  • Richmond Night Market - 6 min walk
  • McArthurGlen Designer Outlet - 5 min drive
  • BC Place Stadium - 15 min drive
  • Canada Place Cruise Ship Terminal - 17 min drive

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

4-star spa resort near McArthurGlen Designer Outlet, connected to a rail/subway station
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square meters) and includes a conference center. A casino, an indoor pool, and a spa tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Soundproofed rooms
  • Waterslide

Parking and transportation

  • Valet parking on site (CAD 33.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 22.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3659 out of 7574 reviews" "
Rating 8 - Good. 2049 out of 7574 reviews" "
Rating 6 - Okay. 1013 out of 7574 reviews" "
Rating 4 - Poor. 516 out of 7574 reviews" "
Rating 2 - Terrible. 337 out of 7574 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a casino property. Quiet, comfortable. An easy skytrain ride from both the airport and downtown core. Very convenient.
Stayed 1 night in Jan 2025

4/10 Poor

KEVIN, HOPE

Disliked: Cleanliness, staff & service, property conditions & facilities
cĥeck in staff was terrible. parking and facility set up was terrible. room given was by noisy skytrain. no good restaurant option on site. never booking there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport close to skytrain.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value great rooms close to airport.
Stayed 1 night in Nov 2024

4/10 Poor

Yu Fat Stanley, Newmarket

Travelled with family
Disliked: Staff & service, property conditions & facilities
Shower no good, parking too far, staff stupid arranging something happened, lift all down during 5 days, how come? Management arranging terrible.
Stayed 5 nights in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

8/10 Good

Hoan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator had been down while we were there .
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Travelled with partner
Disliked: Amenities, property conditions & facilities
I was upgraded to a one bedroom suite from a standard king however, the furniture needs updating. Specifically, the sofa sounded like someone was farting ever time it was sat on (no seat support). Also, the king bed was horribly uncomfortable and springs were poking into our backs all night. We had to get up several times and stretch in the living room. Worst night's sleep!
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Travelled with family
The parking is very dirty and smells of urine
Stayed 1 night in Oct 2024

10/10 Excellent

Vasilis, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Fiona

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator and escalator were not working had to use the service elevator and then walk down escalator. Bellman had to take us in the elevator as it was behind secured doors. Terrible bar area, casual dining was similar but to a shopping mall food court. The room was so overpriced. Will not go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Shirina

Stayed 1 night in Oct 2024

6/10 Okay

Zhihui

Travelled with family and small children
Liked: Amenities
The room is not really been cleaned. 1 open soap still one the rack inside the bathtub. And the room close to the sky train station, noisy
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Travelled with family
Disliked: Staff & service, amenities
There are very few dining options in the area and none were good. The hotel charges a significant daily resort fee for what they list as covering housekeeping, coffee, pool facilities, etc. However, no housekeeping services were done during our stay and no coffee provided aside from enough for one cup each on the first of a multiple day stay. When asked for more coffee they brought a few but no extra cream/sugar and no clean cups. Dirty cups were not removed from the room. We were also over charged for the room and did not receive any response from the hotel to emails sent regarding the overage fee. The concern was reluctantly resolved when forwarded to the booking company. Check your bill closely and ensure you are getting what you pay for.

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations going on, one whole set of elevators not working
Stayed 1 night in Oct 2024

10/10 Excellent

Kimball

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to downtown train.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antoine

Stayed 1 night in Oct 2024

10/10 Excellent

JUANJUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Aug 2024

2/10 Terrible

Jaime

Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and friendly staff. I appreciate the upgrade to a suite it was a lovely perk.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Stayed 1 night in Sep 2024