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SureStay by Best Western Richmond Vancouver Airport

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay by Best Western Richmond Vancouver Airport

Lobby sitting area
Interior
Premium bedding, down comforters, in-room safe, desk
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
7188 Westminster Hwy, Richmond, BC, V6X1A1
  • Minoru Park
    1 min walk
  • CF Richmond Centre Mall
    9 min walk
  • Richmond Olympic Oval
    10 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Park View

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Balcony, Park View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Park View

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Balcony, Park View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Executive Hotel Vancouver Airport
Free airport shuttle
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2580)
The price is CA $339
per night
CA $397 total
includes taxes & fees
5 Dec - 6 Dec
Executive Hotel Vancouver Airport

About the area

Richmond

Heart of Richmond.Within a 10-minute walk of this Richmond City Centre hotel, you'll find Minoru Park and CF Richmond Centre Mall. Also, Richmond Olympic Oval is within half a mile (1 km) and Lansdowne Centre is within 2 miles (3 km).

What's nearby

  • CF Richmond Centre Mall - 9 min walk - 0.8 km
  • Richmond Olympic Oval - 10 min walk - 0.9 km
  • Aberdeen Centre - 3 min drive - 2.0 km
  • Richmond Night Market - 4 min drive - 3.3 km
  • Great Canadian Casino - 4 min drive - 3.7 km

Getting around

  • Richmond-Brighouse Station - 11 min walk
  • Vancouver Rocky Mountaineer Station - 20 min drive
  • Vancouver Intl. Airport (YVR) - 14 min drive

Restaurants

  • ‪Dining Terrace - ‬9 min walk
  • ‪Shanghai River Restaurant - ‬6 min walk
  • ‪Pearl Castle - ‬10 min walk
  • ‪Blenz Coffee - ‬5 min walk
  • ‪Kirin Seafood Restaurant 麒麟海鮮酒家 - ‬7 min walk

About this property

SureStay by Best Western Richmond Vancouver Airport

Timezone: America/Vancouver Less than 3.1 mi from Vancouver International Airport, this hotel in Richmond offers a free continental breakfast with pastries, fruit, and juice. Free WiFi is available throughout. A 32" flat-screen TV is featured in all guests rooms at the Richmond Ramada by Wyndham Vancouver Airport. In-room tea and coffee making facilities are available. Guests can workout in the fitness center or go shopping at the nearby Richmond Center Shopping Mall. Richmond Hospital is only 558 ft from the property. Quilchena Golf & Country Club is only 8 minutes' drive away. Vancouver Int'l Airport (YVR)

Languages

Chinese (Mandarin), English, Filipino, Hindi, Urdu, Vietnamese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Free roundtrip airport shuttle from 6:00 AM - 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • High pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Limited Hotel Vancouver Airport
Ramada Limited Vancouver Airport
Ramada Vancouver Airport
Ramada Hotel Richmond
Ramada Limited Vancouver Airport Hotel Richmond
Ramada Richmond
Richmond Ramada
Ramada Limited Vancouver Airport Hotel
Ramada Limited Hotel

SureStay by Best Western Richmond Vancouver Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 379 out of 1004 reviews" "
Rating 8 - Good. 363 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Oct 2024

6/10 Okay

Juan

I couldn't tell since my plans for this trip change due to other obligations and uncertainty about my vehicle to make it to this destination. I am not surprised if this hotel is no refund policy.
Stayed 1 night in Nov 2024

8/10 Good

JAMES, CARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but everything was good.
Stayed 1 night in Aug 2024

8/10 Good

Wing Kee

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Outdated and definitely need renovation
outdated room Too expensive for such condition
Stayed 1 night in Jul 2024

8/10 Good

Theresa

Liked: Amenities
Shuttle service is verynice abd the drivers are very, very good. Checkin was easy. Breakfast was very good. Very nice staff
Stayed 1 night in Aug 2024

2/10 Terrible

Pushpinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cheri

Travelled with family
Liked: Staff & service
We picked this priperty as it lead us to believe we could park and fly and they offer a shuttle to the airport. This is not rhe case. You cant leave your car there, although they do have a shuttle. Desk clerk was friendly. Explained the policy better and offered to refund if we wanted to try another hotel. We decided to stay. Room we were given, had a musky smell, bathroom was in dire need of repair. Looked like someone tried to quickly paint over mold, paint peeling.. felt like i booked a 50$ hotel room rathee than the 350 i spent. Asked the desk clerk for a different room, she came and viewed ours and wasnt sure if she could give me anything else. Thankfully they gave us another room that was way better and more alomg what was expected based on pictures and what i spent. Staff was friendly dispite the room issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay near the airport.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and the staff is amazing. The breakfast is very well done.
Stayed 2 nights in Aug 2024

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service
Good recommendations for restaurants.
Stayed 1 night in Aug 2024

2/10 Terrible

Bruce

Travelled with partner
Disliked: Property conditions & facilities
When we entered the hotel at approximately 10PM, the first thing you see is water rushing from ceiling at check-in desk. Ceiling tiles on floor, ceiling exposed. Desk clerk doing best he could and after his manager/ owner arrived the owner was a real negative gentleman and blaming everyone in the area. Very unsanitary conditions One we got to our room 220, the bed sheets and blankets were old and no elastic to hold on to mattress. Very bad experience and would not stay there again. Bruce Baldwin
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very accommodating and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service
Easy access to YVR and moderate cost but comfortable and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young man at front desk was very nice and helpful on suggesting places to eat
Stayed 1 night in Aug 2024

6/10 Okay

Rhondda

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to airport, Stevenson Village and transit. Clean and quiet!
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
But it cost more than Expedia said
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful. Nice breakfast. Shuttle to airport was convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
The airport shuttle was nice!
Stayed 1 night in Aug 2024

6/10 Okay

Miriam Virginia

Liked: Staff & service
some spots the wall paper needs to be fix , lots of cub webs, had an issue with the tub but was fixed, some staff at the front desk and breakfast were very frienly
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good all-around
Decent hotel for a one-night stay before hopping onto a flight. Walking distance to major mall and sky train. Front desk help was friendly, courteous, and helpful. Clean rooms and balcony access in room was nice to take in the summer evening.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a renovation
Its not like the pictures, the carpet is a 1990s red haha
Stayed 1 night in Aug 2024

6/10 Okay

Bonnie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Would have expected nicer for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Phyllis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here. Overpriced No shuttle from airport despite what they say. Room and facilities are old. Bed ok. Allegedly newly repurchased. ? Needs total renovation. I was upset that we stayed here.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Zuhar at check-in was friendly and professional. The property is dated but clean.
Stayed 1 night in Aug 2024