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Occidental TucancĂșn All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental TucancĂșn All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
3 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Double Room, Oceanfront

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    3 min walk
  • Marlin Beach
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Occidental Costa CancĂșn All Inclusive
Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2347)
The price is CA $314
per night
CA $386 total
includes taxes & fees
2 Dec - 3 Dec
Occidental Costa CancĂșn All Inclusive

About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk
  • Marlin Beach - 5 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • â€ȘLa Veranda - ‬7 min walk
  • â€ȘEl Fish Fritanga - ‬8 min walk
  • â€ȘIlios Restaurant - ‬9 min walk
  • â€Șmb Restaurant - ‬10 min walk
  • â€ȘTaboo Cancun - ‬2 min drive

About this property

Occidental TucancĂșn All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental TucancĂșn All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental TucancĂșn All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental TucancĂșn All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 4 restaurants
  • 3 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental TucancĂșn All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental TucancĂșn All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental TucancĂșn Cancun
Occidental TucancĂșn
Occidental TucancĂșn All Inclusive All-inclusive property Cancun
Occidental TucancĂșn All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal TucancĂșn Inclusive i
Occidental TucancĂșn All Inclusive Cancun
Occidental TucancĂșn All Inclusive All-inclusive property
Occidental TucancĂșn All Inclusive All-inclusive property Cancun

Occidental TucancĂșn All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 525 out of 1388 reviews" "
Rating 8 - Good. 356 out of 1388 reviews" "
Rating 6 - Okay. 258 out of 1388 reviews" "
Rating 4 - Poor. 117 out of 1388 reviews" "
Rating 2 - Terrible. 132 out of 1388 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel, scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Stayed 6 nights in Aug 2024

8/10 Good

Agata Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2024

6/10 Okay

Alex

Travelled with family
The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.
Stayed 6 nights in Aug 2024

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.
Stayed 5 nights in Aug 2024

4/10 Poor

Luiz, Linden

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location
Stayed 4 nights in Aug 2024

2/10 Terrible

mehul

Stayed 6 nights in Jul 2024

4/10 Poor

Crystal

Stayed 8 nights in Jun 2024

4/10 Poor

Veronica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There was a lot of cockroaches in the villa we stayed, Our air conditioning failed, they cut off the water in the toilets,Thank God everything was fixed but it was a lot of trouble, Apart from that the staff was very friendly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Veronica

Liked: Staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

Jessica Lyn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time ever visiting Cancun and I was extremely disappointed! I try to keep an open mind when visiting new places, but I just couldn't here.The food was terrible here.The pancakes were very thick and not cooked through, the bacon didn’t even taste like real bacon, the cheeseburger was mushy and didn’t taste like real beef. Luckily, we were able to get help and order Dominos pizza to at least be able to eat during this trip. We ate at the Italian restaurant the first night for dinner (no reservation required) but he food there was terrible as well. We tried to eat there again Saturday night and get plain pasta with garlic or butter sauce but when we arrived, we were told we needed a reservation (We were only told that the Mexican Restaurant and Seafood restaurant required reservations by Miguel when we first arrived) so we were turned away. We were able to acquire a reservation for Mexico Lindo on the last night and surprisingly the food there and the service was great! Our room was only serviced on the second day, but it seems as though only the beds were made. The floors were not swept or mopped; the mini bar was not restocked.The beds were uncomfortable, and the pillows were thin and flat, It was very warm in our building,water in the shower would just go cold and shut off.Work was going on outside the hotel and was being done at midnight in our building and it was loud.It took me a while to save up money for this trip and I feel it was wasted.
Stayed 3 nights in Jul 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 5 nights in Jul 2024

2/10 Terrible

Leeanna

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed in Cancun many times and I like to try a new resort each time. Occidental TucancĂșn has topped it for the worst! I tend to be more open minded while on vacation but it was even hard to do so with this resort! I went with a group of 5 girls to celebrate a 40th birthday and the resort was a disaster! The view was great! Ocean is right there with beautiful blue water! We eventually made the best out of it but we will never go back to occidental tuncun again. I truly hope this review will help someone bc I thought I did my research and clearly I missed something during that! No ac through the property Buffett was small and not a good selection Stayed at an ALL INCLUSIVE & ordered Dominoes. No ac in restaurants Bacon was not “real bacon” more like a wild hog Bartenders were so nice and drinks were always on point Ac in room would not go past 77°. Maintenance said that is normal! Showering? Water will turn off a few times. Toilet stopped flushing. Called maintenance 3 times! Room cleaning service will only give you 1 towel per 3 people in a room. Mini fridge was stocked stocked less and less each day. Bedding was below average. Hard beds. 2 long thin pillows. Rooms are not swept and mopped daily. Prepare for sand to be all over the floor. Trying to sleep? You will hear people yelling and screaming at each other all night! They have 3 restaurants to make reservations at: seafood, Italian and Mexican. Mexican was the best and treated us with respect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mari

Stayed 3 nights in Jul 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service
I don’t like because they close the pool and the access to the beach to early
Stayed 5 nights in Jul 2024

4/10 Poor

Tracy, Joliet

Travelled with family
Disliked: Amenities
Way overpriced for the lousy food, they close the pool and bars to early, the one show not that great. I travel a lot and this has to be the worst place I’ve been. The beach was great. Most staff very nice. Don’t leave your sandals on the beach to walk, mine got stolen.
Stayed 1 night in Jul 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Kudret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in this hotel 6 nights and everything in the hotel was good but just the food was almost the same every day and the staff was nice and I saw them working hard keeping this property nice and clean every day. I enjoyed my stay overall.
Stayed 6 nights in Jul 2024

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and the staff was very nice and helpful
Stayed 7 nights in Jul 2024

10/10 Excellent

Rosalind

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional....the property was very clean....the only improvement would be the main dining...we had same basic menu everyday The specialty restaurant -seafood was excellent Overall I had a great time.....very nice resort
Stayed 5 nights in Jul 2024

2/10 Terrible

Arielle

Stayed 3 nights in Jul 2024

6/10 Okay

Joe

Travelled with partner
Disliked: Amenities
property need a little more TLC. most of staff were not so great. Time share staff too aggressive and not courteous. one thing great about this place was the shows they have at the auditorium. Would not stay at this place again!.
Stayed 8 nights in Jul 2024

10/10 Excellent

Randy A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time at this resort. We loved the dining options as well as the food. Our room was very clean and cold AC. The staff was very friendly and helpful, we also enjoyed the daily activities at the pool and the entertainment in the evening was enjoyable. A great family vacation.
Stayed 6 nights in Jul 2024

8/10 Good

Chiara, Bad Grund

Liked: Property conditions & facilities
Everything was good
Stayed 5 nights in Jul 2024