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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property
5-star beachfront property with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Beach Front Casita | Beach/ocean view
3 restaurants, breakfast, lunch, dinner served; international cuisine
Cenote Lagoon Deluxe Junior Suite | View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly

Explore the area

Map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    12 min walk
  • Los picaros tacos de guisado
    4 min walk
  • ADO Terminal Alterna Playa del Carmen
    10 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    14 min drive

Room options

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

  • 355 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Beach Front Casita

Beach Front Casita | Living area

Beach Front Casita

  • 93 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

  • 105 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite

  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop

  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

  • 66 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Beachfront retreat .Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. Maroma Beach and Playa del Carmen Main Beach are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 12 min walk
  • Gran Coyote Golf - 4 min drive
  • Tres Rios Ecopark - 6 min drive
  • Maroma Beach - 10 min drive
  • Playa Xcalacoco - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Black & White - ‬4 min drive
  • ‪Beach Bar - ‬5 min drive
  • ‪Jaal-Ha - ‬5 min drive
  • ‪Cafe Antoinette - ‬16 min walk
  • ‪La Copa - ‬6 min drive

About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5-star beachfront property with 3 restaurants
Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Luxury Boutique - All Inclusive - Adults Only like a marina and an outdoor pool.

Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a health club, a steam room, and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 128 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Beach volleyball
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

Room amenities

Entertainment

  • 42-inch plasma TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 23 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 781 reviews" "
Rating 8 - Good. 145 out of 781 reviews" "
Rating 6 - Okay. 63 out of 781 reviews" "
Rating 4 - Poor. 47 out of 781 reviews" "
Rating 2 - Terrible. 35 out of 781 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RAYMOND MICHAEL

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 4 nights in Sep 2024

6/10 Okay

James Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, property has no maintenance and upkeep. CONS: Lightbulbs don’t work, multiple request for replacements Mold in shower Butler is no show, does absolutely nothing Daily request for water & drink refills in mini-fridge Daily request for ice Request for coffee refill when it was used Bicycles have flats & no brakes Bathtub/“Cool dip pool” in bathroom room doesn’t work, hot water knob was broken off and cold water was turned off. Bathroom lighting is extremely dim Toilet constantly runs & surrounding wood flooring is rotting Skylight over sink in bathroom has old animal feces on interior wall. Car costs-1000 meters nextdoor to Mayakoba for golf was $65 US dollars. Furniture is uncomfortable, dirty, and old, camouflaged with covers PROS: Location is pretty Food is good Staff is always cleaning Servers are attentive
Stayed 6 nights in Aug 2024

10/10 Excellent

Samiksh, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there made the stay 1000 times better.
Stayed 5 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location and hotel. If you’re looking for relaxation, some solitude, great food, quietness, and a pet friendly hotel, this is it. I highly recommend this place and hope to return soon with my pup.
Stayed 5 nights in Aug 2024

2/10 Terrible

Santiago

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great and very accommodating and the property is beautiful, however is in very poor condition as lack of funding is apparent. Food is plain bad and should focus on Mexican dishes which were really good. Drinks feel watered down. We spend one night and left to a different hotel.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jaida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually book luxury resorts …. This wasn’t one of them. This place made my stay a living hell and added tax on top . Looking for a dirty establishment with exceptionally terrible customer service. This is your place !
Stayed 4 nights in Jun 2024

10/10 Excellent

Gustavo Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble la atención y el servicio de TODO el staff, desde reservas, recepción, bellboys, spa, bartenders, restaurantes, meseros, todos. Lugar ideal para relajarte y descansar, y sobre todo disfrutar de la naturaleza. Súper recomendado
Stayed 1 night in Jun 2024

10/10 Excellent

Luke Miles

Stayed 6 nights in Jun 2024

4/10 Poor

Avi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The images of the property totally unaccurate would not call it misleading but intentionally false information. Property is totally outdated and in deplorable conditions. will never get back to this place before total renovation and or new management!!!
Stayed 5 nights in Jun 2024

2/10 Terrible

Minako

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
During the midnight, the bed sheets got soaked, the bathroom was flooded, and there were several leaks so I couldn't sleep. The hotel's response after that was the worst I've ever stayed at, and the manager only came to apologize after we checked out. They said they would email me, but there was no outer care or anything. Please note that the actual hotel's website photo is completely different from the current state. I think the building is old and needs to be restored.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for PEACE & QUIET...THIS is the spot. Our lives are extremely busy and this was just what we needed to slow down and truly relax. The scenery at the Aquamarine resturant is breathtaking. We went off season, so there was no crowd or reservations neccessary for dinner. 10/10 would recommend. I didnt want to leave.
Stayed 2 nights in Jun 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I HIGHLY RECOMMEND. I was blessed to celebrate my Emerald 30 at Blue Diamond and my stay was nothing short of amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Cornellia Nkechi

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome
Stayed 3 nights in Apr 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness
Compared to our last trip ten years ago, the beach has completely deteriorated. The dock gazebo was destroyed/gone. Maintenance needed on the decking and railings near pool. We rarely saw staff cleaning the pool area so we picked up after ourselves. Other than the beach combing workers who worked extremely hard to remove the seaweed everyday, the resort staff members worked very slowly. The rooms were exactly the same, well kept. The food was AMAZING as we expected.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Scott

Liked: Staff & service, amenities
Pros: Food is amazing!! Property feels safe, tranquil and very relaxing. Cenote room is private and very unique. Grounds are fun to walk and well taken care of. The spa was nice even if you don’t pay for a treatment. Cons: Room could’ve been cleaner. No dinning options with A/C. Facilities are showing age. Beach not good; rocks hiding underwater. Gift shop wants $37 dollars for a normal sized sunscreen. I went across the street and got two for $34.
Stayed 5 nights in May 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure how this was a 5-start hotel. It's dated, in desperate need of renovations and modernization - and from the facilitates to the staff outfits, most things were dirty and had holes in them. Not clear how this was Luxury, nor a 5-star but would not stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The servers/ beach workers were absolutely amazing so attentive and the food was absolutely wonderful not a single complaint . I loved how safe we felt and how calm it was. This resort was not a big party place which is exactly want we wanted. Just a very calm and relaxed time. I look forward to when we can book another trip back as it was a great five days for us all round . Loved the wildlife. The only couple cons for us was the sliding doors to go out to our patio of our room was behind a pillar, which made it a tad difficult to get out of with coffees in hand. And the bed was a tad hard but it was still a decent sleep. The spa was a tad too pricy for us but it looked so nice but was out of our budget.
Stayed 5 nights in May 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Lashiondra S

Liked: Cleanliness, staff & service, amenities
I enjoyed the privacy of the resort and the staff were amazing. My only draw back were there were not enough dining options
Stayed 4 nights in May 2024

10/10 Excellent

Raymond P Varcalle, Tomball

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at the Blue Diamond…the property is outstanding !! I cannot say enough about the staff; so friendly and welcoming. The food is a show stopper, every meal, every entree is carefully prepared and plated perfectly!!! I can’t wait for visit #3!!!
Stayed 6 nights in May 2024

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, serene setting, with great rooms and service. Adults only. Bring some cash to tip, as tips are absolutely earned. The beach was sea-weedy, but the water, in general, was clean. You really can’t go wrong with the Blue Diamond, for those who need to relax, unwind, and not party.
Stayed 6 nights in May 2024

2/10 Terrible

Diane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Expedia is limiting me to 1500 characters so i will try to squeeze the main points in. This is a NO, DO NOT GO resort!!! 1. I celebrated my 49th birthday this week and wish I would have chosen the norm i.e. Secrets, Iberostar, Rui so on and so forth as my husband and I frequent all of Mexico providences. They require a $200 deposit like its a regular hotel. They charge a $20 DELIVERY FEE for room service at an ALL INCLUSIVE resort! The bed was a box spring totally hard as crap! There only 2 restaurants and they serve the same menu for lunch and one the same for dinner every night. The drinks were horrible. We only had one drink a day. Thats how bad they were and just dranked from the mini bar. Its a 2 mile hike to the lunch restaurant that you can either golf cart, or bike. Took forever for the carts. The butler was no good. And the backyard pool was a jungle. None of the reviews i read stated any of this. And the onsite tour excursions guy totally messed up our excursions. We paid for no kids. Overall horrible experience and service! I lost 4 pounds instead of gaining 8 at this place. It's old and outdated and the owners should really be ashamed for the in room upkeep. I really want my money back!!
Stayed 5 nights in Apr 2024

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked: quiet, comfortable, good beach, not crowded, safe, very friendly staff. Didn't like: food is average at best, for boutique place like this.
Stayed 7 nights in Apr 2024

10/10 Excellent

Chynna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous and lush environment. We were there 2 nights- I was wanting to stay one more just to eat more of the food!!!! Our room had a view of the cenote and it was really unique and romantic :) I will also say- they had N.A. beer- and as a non drinker at an AI that is a huge plus! I would like to highly recommend any tour with Eduardo! He was set up by the Ceviche restaurant:) he was soooo fantastic and takes really great photos and videos! We did the sunrise kayak and snorkeling tour with him- it was such a special experience! The snorkeling actually wasn’t that great due to weather but he let us join on the afternoon speedboat snorkel for no extra charge and it was awesome!
Stayed 2 nights in Apr 2024