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Sandos Cancún All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Delfines Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
View from property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

Map
Cancun, QROO
  • Ballenas Beach
    ‪4 min walk‬
  • Aquaworld
    ‪14 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite

Laguna suite

9.0 out of 10
Wonderful
(6 reviews)
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

8.4 out of 10
Very good
(85 reviews)
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

7.8 out of 10
Good
(90 reviews)
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Building design

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.3 out of 5, Excellent, (834)
The price is CA $1,000
per night
CA $1,000 total
includes taxes & fees
1 Feb - 2 Feb
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About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • Aquaworld - 14 min walk
  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a spa tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Fitness center
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 782 out of 1774 reviews" "
Rating 8 - Good. 440 out of 1774 reviews" "
Rating 6 - Okay. 291 out of 1774 reviews" "
Rating 4 - Poor. 130 out of 1774 reviews" "
Rating 2 - Terrible. 131 out of 1774 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Stayed 4 nights in Oct 2024

2/10 Terrible

DEAN, ROANOKE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. It’s a 3 star at best. Poor and limited food choices. Only 1 lobby bar open in the evening and the entertainment only performed for an hour. It’s not even like a resort, it’s more like a regular older hotel. Small with not a lot going on. They offer all inclusive but with limited food choices it’s not worth it. Drinks were not very good. Had to make sure they actually poured what we ordered. We will not be returning. The only positive is the beach. Large beach area with lots of loungers.
Stayed 5 nights in Dec 2024

6/10 Okay

Melba

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jo Ann, Brigantine

Liked: Amenities
Very good
Stayed 5 nights in Nov 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

Mark

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The beach in the resort is simply amazing. One of the main reasons this is also appealing is because it is one of the smaller resorts, so not much walking needs to done to get to the beach from the actual rooms. Speaking of rooms, the room I was in (309), there was constantly an issue with the AC leaking. We called maintenance, but they've only cleaned it and advised us to keep a towel to keep the area dry. We were hoping it would get resolved, but I guess not. The door to the patio/balcony was also hard to open. Upon opening the door as well, the foul smell that came from the somewhere in the hotel, is unescapable. So if you get this room, don't expect to have a lovely sit down outside. Other than that, the staff were extremely friendly and helpful. Overall, I'd give this hotel a 6.5/10
Stayed 4 nights in Oct 2024

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Gurbinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for the price. Excellent beach & pool area. Just one recommendation that is this place does not have a coffee & snack bar. Otherwise it is one of the best resorts we stayed
Stayed 7 nights in Oct 2024

10/10 Excellent

Jinli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to Cancun airport. Overall experience was great. At check in was a little bit wait for getting room ready and the first room has some issues. But the second room we got was pretty nice. Staff very friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good daily entertainment
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous environment, attentive staff, fresh produce in the buffet, wonderful massage. Easy to organize excursions to town & isla mujeres.
Stayed 4 nights in Oct 2024

8/10 Good

Jose A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think the property is nice but lacks more attractions. They close most areas outside the resort around five but overall was a very nice experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dorena, LA

Stayed 4 nights in Sep 2024

10/10 Excellent

Kelly Oneyda Bonilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Bi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

William J

Stayed 3 nights in Jun 2024

2/10 Terrible

Reina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needed a lot of restoration like painting and general maintenance. For the price, I was expecting the place to be in better condition. The breakfast opened at 7:00AM, which is inconvenient for people that wake up early or have early flights. We were not allowed to enter the beach until 8:00AM. There was a women that kept asking where we were going and what we were doing. I felt constantly controlled and not allowed to relax.
Stayed 2 nights in Oct 2024

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was quiet, clean the majority of the staff were friendly. I didn't like was they didn't inform me about their shows, entretainment, etc. I found out the last day, so i will appreciate if the concierges let the customers know as soon they aarive.
Stayed 3 nights in Oct 2024

8/10 Good

Erin

Travelled with family, Travelled with group
The property was good for the price. The service was very good and the staff were helpful. I enjoyed most of the food.
Stayed 4 nights in Oct 2024

10/10 Excellent

Faris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant explain how happy me and my husband to celebrate our anniversary there the stuff are amazing the maneger every single one of them are perfect they try there best to make us happy thank you so much
Stayed 7 nights in Oct 2024

10/10 Excellent

Donna Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was excellent, no lineups at restaurants which I’ve had at other resorts. Staff was very helpful and friendly! Beach is beautiful of course.
Stayed 6 nights in Oct 2024

6/10 Okay

Christopher Thang

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The check-in process took longer than expected. I came to check-in at 12am but received room at around 3:30pm (after asking the receptionist the 2nd time). I asked them the first time, but they said the room will be ready soon and will notice me, but I would not receive the room anytime soon if I didn’t ask the 2nd time. The plus point about this hotel & resort here is allowing early check-in people can use the hotel’s benefits such as food, drinks, etc. I booked a room for 3, but the room had only amenities for 2. Additionally, the pillow, sheets, and window curtains had inappropriate smells. The bathroom is big, and it was good. Dining experience: 2 out of 5 - Zango (buffet): a bunch of options and pretty good. The waiters and waitresses were nice. Unfortunately, the food kinda repeated the most over days. A few of them were either too salty of sour. - Seasons: The first experience was great. My family enjoyed the meals and service (thank to Pedro). On the 2nd attempt, the waiter had an ice-cold face till we ended the dining experience. The food was horrible in term of flavor and cook. Raw Steak, salty mussels, an - Frattini: Great Italian-Mexican cuisine. The food and service were absolutely amazing. - Gaijin: Similar to Hibachi style, but the chef failed his performance.
Stayed 4 nights in Oct 2024

6/10 Okay

jessica

Liked: Cleanliness, amenities
Older property, AC unit wasn’t working properly.
Stayed 4 nights in Sep 2024

10/10 Excellent

EUNICE RENIEL MAYLEM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities and beautiful resort!
Stayed 7 nights in Oct 2024