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Ocean View Cancun Arenas

3.0 star property
3-star beachfront aparthotel near Playa Tortugas

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Photo gallery for Ocean View Cancun Arenas

Private beach, white sand, beach umbrellas, beach towels
Terrace/patio
Lobby
3 outdoor pools, pool umbrellas, sun loungers
3 bars/lounges, swim-up bar, poolside bar

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Room service
  • Spa
  • Breakfast available

Explore the area

Map
Boulevard Kukulcan Km. 2.5, Cancun, ROO, 77500
  • Playa Tortugas
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪16 min walk‬
  • Langosta Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Studio
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

Room, Sea View

Room, Sea View

  • Studio
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera aparthotel, you'll find Playa Tortugas and Las Perlas Beach. Puerto Cancun Marina Town Center and Teatro de Cancún are also within 2 miles (3 km).

What's nearby

  • Las Perlas Beach - 2 min walk - 0.2 km
  • Playa Tortugas - 13 min walk - 1.1 km
  • Puerto Cancun Marina Town Center - 16 min walk - 1.4 km
  • Plaza Las Americas - 5 min drive - 3.6 km
  • Langosta Beach - 6 min drive - 5.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Hiromi - ‬17 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Restaurante Käajal - ‬17 min walk
  • ‪Gran Puerto Marina - ‬17 min walk
  • ‪Las Hijas de la Tostada - ‬12 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Ocean View Cancun Arenas

3-star beachfront aparthotel near Playa Tortugas
Some rates at Ocean View Cancun Arenas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Ocean View Cancun Arenas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This beach aparthotel also offers a children's pool, a garden, and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun aparthotel.

  • 209 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Ocean View Cancun Arenas offers 209 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa; other services include body scrubs.

Languages

English, Spanish

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 to 380 for adults and MXN 100 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business center
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 22 lbs per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Kayaking
  • Rowing/canoeing
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 25 2025 to February 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: MXN 950 per pet, per night
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: MXN 1200
  • Christmas Day (December 25) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (January 1) Gala Dinner per adult: MXN 1500
  • New Year's Day (January 1) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 380 for adults, and MXN 100 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

Ocean View Cancun Arenas Reviews

Reviews

6.6
Rating 10 - Excellent. 63 out of 359 reviews
Rating 8 - Good. 110 out of 359 reviews
Rating 6 - Okay. 89 out of 359 reviews
Rating 4 - Poor. 54 out of 359 reviews
Rating 2 - Terrible. 43 out of 359 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALVARO

Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

8/10 Good

sobeyda

Travelled with group
Liked: Cleanliness, amenities
Me hubiera encantado que mi cuarto estuviera un refrigerador pequeño.
Stayed 4 nights in Jun 2024

8/10 Good

diego

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

Shirley

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel súper limpio, cómodo, con comida muy rica y el servicio de primera. Con vista al mar y al muelle está precioso es mi segunda estadía en este hotel y creo que no será la última.
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
For English speaking people, this is not your place. I wouldn’t go back, that is why we left after one night and stayed elsewhere
Stayed 4 nights in Nov 2023

6/10 Okay

Italo

Disliked: Cleanliness
Stayed 4 nights in Sep 2023

2/10 Terrible

Sachin

Disliked: Cleanliness, property conditions & facilities
This place is a dump. End of story.
Stayed 1 night in Sep 2023

2/10 Terrible

Glenroy, Las Vegas

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023

8/10 Good

Manprit

In a good area.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ashley Breanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023

4/10 Poor

genaro ochoa

Travelled with family
Disliked: Cleanliness
I wasn’t happy with everything
Stayed 5 nights in Feb 2023

4/10 Poor

Maksim

4/10 Poor

Steven

Disliked: Amenities
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.

8/10 Good

cesar alonso

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022

2/10 Terrible

Maria de Lourdes

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022

4/10 Poor

Sandra

Disliked: Staff & service, amenities, property conditions & facilities
The staff was very arrogant, the food small portions, no variety…. Beside I paid extra for a ocean view room and I got a room that I can’t even see the ocean.💔😔 I believe if people want to have a very nice vacation pay a little bit more dollars and get into better hotel, with more professional service…
Stayed 5 nights in Nov 2021

4/10 Poor

Serra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was very disappointing. It was outdated. The beach was terrible. The meals were very bad. The only good thing was the staff. The staff was really nice and helpful.
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has beautiful beach and pools. Needs more staff to keep the Playa 1 area clean
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Few points, the wifi was terrifible, mostly native (local) or originated clients, only few people would speaks or understand fluently english, but other then that everything was fine. No Premium alcohols.
Stayed 10 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Need to improve room conditions and elevators, stares are not clearly marked second elevator broken.
Stayed 1 night in Jan 2020