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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel near St. Johns Town Center in Jacksonville

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Property entrance
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby
Billiards

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
4640 Tropea Way, Jacksonville, FL, 32246
  • St. Johns Town Center
    4 min walk
  • University of North Florida
    5 min drive
  • UNF Arena
    5 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    26 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Jacksonville / St. Johns Town Center

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1000)
The price is CA $195
per night
CA $221 total
includes taxes & fees
18 Dec - 19 Dec
Hyatt Place Jacksonville / St. Johns Town Center

About the area

Jacksonville

Southside stay.With a stay at this Southside hotel, you'll be within half a mile (1 km) of St. Johns Town Center and 2 miles (3 km) of University of North Florida. UNF Arena and Florida State College - South Campus are also within 3 miles (5 km).

What's nearby

  • St. Johns Town Center - 4 min walk
  • University of North Florida - 5 min drive
  • UNF Arena - 5 min drive
  • Mayo Clinic Florida - 10 min drive
  • EverBank Stadium - 15 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel near St. Johns Town Center in Jacksonville
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

  • 98 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Foosball table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 472 out of 665 reviews" "
Rating 8 - Good. 115 out of 665 reviews" "
Rating 6 - Okay. 39 out of 665 reviews" "
Rating 4 - Poor. 23 out of 665 reviews" "
Rating 2 - Terrible. 16 out of 665 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Cookie was a fabulous touch.
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! Safe and well lit area. Short walk to endless dining options. Facility clean... had random sewer vent smells when entering building and near elevator but no where else did we notice.
Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Stayed 1 night in Aug 2024

10/10 Excellent

Elaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and it’s really very nice and clean. Staff is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent…..very, very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Tammie

Stayed 1 night in Aug 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jags have style!
It was a short trip to see a football game and we came in waering our jerseys... the desk attendant noticed and we had a fun exchange regarding our favorite teams. when we left, they remembered us. They asked if we enjoyed the game. It was a pleasant time and the people made it even nicer.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Was visiting family and the hotel was great. Location was next to everything we needed and easy to get to visit with family. Staff was very friendly and accommodating. They got us a baby bed as soon as we checked in and got us on the list for an extra visit from housekeeping. I would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I’m really glad that, they deserve the number of the quality by the customers. Definitely I will comeback and thank in this case for a real perspective from the app
Stayed 1 night in Aug 2024

2/10 Terrible

Basma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I got scammed by the general manager. He took 200$ cash for insurance and didn't write a check for them or return them back until this day. Awful experience.
Stayed 4 nights in Jan 2024

8/10 Good

ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel just wish rooms were cleaned evwryday
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast options, awesome front desk staff! Would definitely come back here
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melinda, Port Wentworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Alexis

Stayed 1 night in Jul 2024

8/10 Good

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shelanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Gina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was professional and polite unfortunately we had a traumatic experience. My husband woke up with a tick attached to his back. I was mortified, I thought it was lint at first and when I couldn’t brush it off. I took pictures that’s when my husband was able to see what it was. I had to remove it with tweezers. We did report it to the front desk was offered to change rooms or complete linen change. But no refund to go to another hotel. We opted for a complete linen change which we had to do ourselves.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay At The Tru Hotel
Our stay was AWESOME, the staff was very friendly and helpful, and the hotel was very very CLEAN. My wife and I really enjoyed ourselves and next time I'm in town I will be back thanks again...........
Stayed 2 nights in Jul 2024