10/10 Excellent
Nickolas
Travelled with family
7 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an incredible stay at Ocean El Faro. We had a swim up suite so every day just had beautiful views and was so convenient. In addition we had a butler named Jose, he was so attentive and made sure my husband and myself were taken care of. He booked all reservations for us, made sure our room was stocked, and took care of any special requests. We could not say enough how great he was, would recommend requesting him personally if possible. Where we were located we took advantage of the Pool Bar by the lazy river. Omar and Danny saw us coming and would have our drink order ready for us, they were excellent. It’s also close to the beach entrance, which we enjoyed some evening walks on. Our favorite restaurant at the resort was Dolce Vita, it is one that requires a reservation. Our server Luis was also a favorite, his recommendations made for an even better evening. The resort is large, but they make sure it is so convenient with multiple pools, restaurants, and a trolley you can catch to help you get around. Overall, we really enjoyed our stay at Ocean El Faro and would love to visit again.