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La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property
4.5-star luxury hotel near Vancouver Waterfront

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Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Cocktail bar
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Spa

Explore the area

Map
855 Burrard St, Vancouver, BC, V6Z2K7
  • St. Paul's Hospital
    ‪5 min walk‬
  • Robson Street
    ‪5 min walk‬
  • Pacific Centre Shopping Mall
    ‪5 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪12 min walk‬

Room options

View all photos for Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

The Sutton Place Hotel Vancouver

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (3093)
The price is CA $230
per night
CA $277 total
includes taxes & fees
18 Mar - 19 Mar
The Sutton Place Hotel Vancouver

About the area

Vancouver

City center retreat .A stay at this Central Vancouver hotel places you steps from Robson Street and within a 10-minute walk of Granville Street. Vancouver Waterfront and Canada Place Cruise Ship Terminal are also within 2 miles (3 km).

What's nearby

  • Vancouver Waterfront - 13 min walk
  • Canada Place - 13 min walk
  • Canada Place Cruise Ship Terminal - 14 min walk
  • BC Place Stadium - 14 min walk
  • Rogers Arena - 18 min walk

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • ‪Coast Restaurant - ‬5 min walk
  • ‪Earls - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

4.5-star luxury hotel near Vancouver Waterfront
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

  • 164 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 1 2025 to February 8 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xinhui, CENTERVILLE

Stayed 2 nights in Dec 2024

10/10 Excellent

Keri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Mission

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough amazing things about the staff, bellmen were always cheerful and so friendly. I cannot wait to book my next stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 5 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Birthday Celebration gone BAD!!!
Upon arrival we were told the room we booked was not available. We were given another option saying it was an upgrade but it was not an upgrade because we didn’t want what they offered. They were not sympathetic to us. We were not offered any compensation for this hotel decision. It was very stressful!! My daughter saved and payed a lot of money for a little birthday celebration with friends and they had to be split into two rooms instead of one!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel to stay at.
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, nice Christmas decorations in lobby. Doorman Mark was friendly and offered good advice about parking and where to dine. Only negative, coffee pot wasn't washed from past guest.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room included cooking utensils, which was a huge plus for us.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivana

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very close to everything in downtown Vancouver!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good location but room needs improvement
Stay was average. Hotel was in a good location. Staff were nice. Room was old and tired. Badly in need of updating. Bathroom wasn't as clean as I would have liked. Layout of the 2 bedroom suite was unusual
Stayed 3 nights in Nov 2024

6/10 Okay

greg

Travelled with group
Liked: Staff & service
Location is very good. Property amenities are good, on site restaurant and bar are really good. Staff are very friendly. Unfortunately the rooms for what you pay are below standard and need to be upgraded, the potential is there for sure.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra, Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was friendly and very accommodating. We were given an early check-in which was so great. We were able to get into our room early and then do some shopping before dinner which was very helpful. The grandkids loved the pool. They said it was nice and warm. We were also given a later check-out which was very helpful as well. Will definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Darnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Jongsoo, NORTH VANCOUVER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suketu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 6 nights in Aug 2024

10/10 Excellent

Khen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay the Sutton Place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Sep 2024

10/10 Excellent

Mathew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fantastic, wallpaper in one room was coming off the wall which I wouldn’t have expected. Overall great location and lovely staff!
Stayed 1 night in Oct 2024

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
Going down a star...
Always stay at the Sutton Place when visiting Vancouver, which is often. However, this trip the room showed small signs of wear and tear. Once again the heater didn't work, but it was fixed. Bathroom amenities very sparse (no cotton balls, qtips, soap and no magnifying mirror). Kitchen was clean, but no paper towels. While these seem minor, it's sometimes in the details. Checking out. Was told I would receive a itemized bill emailed, never received. Overall it's still a nice hotel, good location and pleasant staff.
Stayed 2 nights in Oct 2024

8/10 Good

Marixa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024