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Lonsdale Quay Hotel

4.0 star property
Ski hotel with free WiFi, connected to a shopping center in North Vancouver

Choose dates to view prices

Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Children's play area - outdoor
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Rogers Arena
    ‪13 min drive‬
  • Canada Place
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Partial ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

North Vancouver

Near the slopes.A stay at this Lower Lonsdale hotel places you within half a mile (1 km) of Lonsdale Quay Market and 3 miles (5 km) of Canada Place. Rogers Arena and BC Place Stadium are also within 3 miles (5 km).

What's nearby

  • Lonsdale Quay Market - 1 min walk - 0.0 km
  • Stanley Park - 7 min drive - 6.3 km
  • Rogers Arena - 13 min drive - 11.6 km
  • Canada Place - 14 min drive - 11.1 km
  • BC Place Stadium - 14 min drive - 11.9 km

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Waterfront Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JOEY Shipyards - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tap & Barrel - Shipyards - ‬3 min walk
  • ‪Earnest Ice Cream - ‬4 min walk

About this property

Lonsdale Quay Hotel

Ski hotel with free WiFi, connected to a shopping center in North Vancouver
WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 1798 square feet (167 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

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Front of property - evening/night

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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cribs (infant beds) are available for CAD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 864 out of 1742 reviews
Rating 8 - Good. 511 out of 1742 reviews
Rating 6 - Okay. 214 out of 1742 reviews
Rating 4 - Poor. 85 out of 1742 reviews
Rating 2 - Terrible. 68 out of 1742 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

joel

Stayed 2 nights in Oct 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled nice. Comfortable bed and very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at the Quay. The market was awesome. The walking paths along the pier were fantastic. Every person we met was friendly. We will definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came down for a angiogram and the hotels in Vancouver were very expensive. I remembered the Lonsdale Quay and realized it was really close to St. Paul's hospital and to the airport for my return trip home. Thanks for letting me stay there at a more reasonable price.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

MILIND

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a reaaly nice and comfortable stay. This place has lot of dining options within the building and nearby. Stepscaway from Seabus terminal to travel to downtown Vancouver.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ladan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Ui Heang

Liked: Staff & service
Great view, but they seem to forget to double check the room condition before giving it out. Comfy bed, but old furniture. Old bathroom that reminds the 90's. Definitely not a 4-star and not an executive level room. You get what you pay for, especially when it was much cheaper than all other hotels in the area. If one's busy or staying for a night, this one could work. But I would probably not recommend this hotel to a guest of mine. There is a risk that they leave a used soap in the bathroom that had hair on it... But the manager at the front knew to apologize and I know that I didn't complain which did not give them a chance to fix the situation. Which is sufficiently a reason to never recommend this hotel to an important guest, can't risk it.
Stayed 1 night in Jan 2025

6/10 Okay

Elaine

Stayed 1 night in Dec 2024

6/10 Okay

Sheila

Liked: Staff & service
Disliked: Property conditions & facilities
The hallways were filthy. There were four of us in the room. I emailed and talked to two staff members requesting four towels and glasses. Never received. Our daughters pick up was broken into in the underground hotel parking. $300 deductible for insurance not offered. On the other hand the front desk staff were awesome by all accounts. Parking for our pick up was 3 city blocks away as we have a bigger truck and had to move it by 6:00 in the morning. Needless to say we left.
Stayed 1 night in Dec 2024

10/10 Excellent

D.

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stat!
Great stay right above the market in North Vancouver. Only downside was bathroom was missing a shower curtain and we weren’t brought one. Otherwise a fantastic stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Heliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Judith E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Spent the night for a concert. Loved how close to everything the location was, yet far enough away to enjoy a quiet night.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in N. Vancouver
Delightful hotel just a minute from N Vancouver SeaBus terminal and right next to Lonsdale Market. Great location for walking around, lots of restaurants, bars, galleries, etc
Stayed 1 night in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quay is perfectly located for a walkable Vancouver stay. Close to great variety of restaurant up Lonsdale, any shop or entertainment you could need, the best part of any stay here is the wonderful staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Jane

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ocean view room
Stayed 1 night in Dec 2024

10/10 Excellent

Aiden

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is placed directly on top of a food court with exceptional options and eclectic shops. It is but a 4-5 minute walk to the shipyards and less to walk to the seabus. The room was exceptionally clean, but it is not new or in any way exciting. However, its cleanliness is a standout. The staff at check in were very helpful and kind. Parking is located in public paid parking under the hotel. Overall, I would recommend staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Krassimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

8/10 Good

Afroz

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went there for thanks giving long weekend. We received noise complaints as our 1 year old wanted us to carry him all the time which was hard. It was very convenient go explore around as there were lots of dining options in the mall down stairs. When we went there there was Christmas market and ice skating options as well. As my little one was bit noisy I took him down stairs in the shopping mall where there was play area for little ones. The parking was bit expensive and hard to come in as there was only one way to come in. The rooms were ok size but we got the harbor view that was nice.
Stayed 2 nights in Nov 2024

8/10 Good

Roderick, Sechelt

Stayed 1 night in Dec 2024

10/10 Excellent

Ping

Stayed 1 night in Dec 2024