Find and compare 4 Star hotels in Tulum

"The best decision we’ve made for our Tulum trip was staying at this resort. The resort was extremely safe with a security checkpoint before you enter the premises. The staff was so friendly and eager to help you.Getting free lattes daily was an added bonus for us. We knew this was an all inclusive but the amount and quality of food and drinks amazed us. They also have a schedule of activities during the day so if you don’t want to leave you don’t have to! I highly recommend staying here for the most breathtaking and calming experience!! "

"Good"

"This place is heaven on Earth, you are in the middle of beautiful jungle while having access to the best things life can offer. Absolutely amazing! "

"Everything and everyone were amazing "

"loved the property, rooms need a better lighting, maybe more candles. Animals are around the hotel. Staff was super friendly. would definitely come back"

"What a great experience. Naala is exactly what it advertises itself as - a 3.5 star hotel with some blemishes but an eagerness to succeed. When we go back to Tulum we will stay at Naala again! The hotel is tucked back off the road. The outdoor lobby is quite welcoming but does show some wear but the front desk service was professional. The courtyard was so relaxing - while you can hear the music from the rooftop, the hammocks and waterfalls make it a perfect place to chill before or after your day. We splurged on the "family apartment" as it was not that much more than a single room and gave us a huge amount of space. The patios and balconies are a little light on furniture, so glad for the courtyard. Room was clean, beds were wickedly comfortable and showers were strong. We felt safe. There are some good restaurants within 100 yards and downtown is only a 20-minute walk but the best meals we had on our trip were at the Naala rooftop restaurant. Highly recommend. Reasonably priced as well. Salmon was perfect. Breakfast farmers omelet (I got well done) was fantastic. Smoothie was nice - they use ice and agave nectar (order accordingly). Order a drink from the restaurant and bring it to the rooftop pool - plenty of seating. The best part of the roof is the unobstructed view (think sunrise and sunset). You can see the Tulum heritage site and the ocean from the roof. As the hotel does not supply extra water, we were very happy to find an Oxxo and a 7-eleven only steps away"