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Les Suites Hotel Ottawa

4.0 star property
4-star eco-certified aparthotel near University of Ottawa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Les Suites Hotel Ottawa

Exterior
Fridge, microwave, coffee/tea maker, electric kettle
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Outdoor space
    Outdoor space
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
130 Besserer St, Ottawa, ON, K1N9M9
  • University of Ottawa
    1 min walk
  • Rideau Centre
    2 min walk
  • Rogers Centre Ottawa
    4 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    21 min drive

Room options

View all photos for MODERN | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

MODERN | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic One Bedroom Queen Suite

Premium bedding, pillowtop beds, in-room safe, desk

Classic One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for CLASSIC | Hotel Room

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | Hotel Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERN | One Bedroom King Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom King Suite

  • 65 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for CLASSIC | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

CLASSIC | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | One Bedroom King Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | One Bedroom King Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for MODERN | Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, desk

MODERN | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Modern One Bedroom Queen Suite

43-inch flat-screen TV with cable channels, TV

Modern One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Ottawa

Heart of Ottawa.At this Downtown Ottawa aparthotel, you'll be within a 5-minute walk of University of Ottawa and Rogers Centre Ottawa. Rideau Canal and Byward Market Square are also within half a mile (1 km).
View more Aparthotels in OttawaOpens in a new window

What's nearby

  • University of Ottawa - 1 min walk
  • Rogers Centre Ottawa - 4 min walk
  • Byward Market Square - 7 min walk
  • National Gallery of Canada - 13 min walk
  • Parliament Hill - 17 min walk

Getting around

  • Rideau Station - 4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Bridgehead - ‬5 min walk
  • ‪Poulet Rouge - ‬5 min walk
  • ‪Bourbon St. Grill - ‬5 min walk
  • ‪Umi Sushi Express - ‬4 min walk
  • ‪Second Cup Coffee Co - ‬4 min walk

About this property

Les Suites Hotel Ottawa

4-star eco-certified aparthotel near University of Ottawa
Les Suites Hotel Ottawa offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this aparthotel measures 2235 square feet (208 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Les Suites Hotel Ottawa. For a fee, parking is available.

This 4-star Ottawa aparthotel is smoke free.

  • 239 guestrooms or units
  • 22 levels
  • 2235 sq ft of conference space
  • 208 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Les Suites Hotel Ottawa offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Polish, Vietnamese

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Indoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 33 per night)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Family friendly

  • Cribs (infant beds): CAD 10 per night
  • Children stay free (see details)
  • Art supplies
  • Children's books

Restaurants on site

  • Presse Cafe

Food and drink

  • Refrigerator
  • Microwave
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Freezer
  • Electric kettle

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Shower/tub combination
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Towels provided
  • Toothbrush and toothpaste (on request)
  • Soap
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference space (2235 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 50 per pet per stay
  • 2 total pets
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Thin carpet in room
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • ATM/banking services

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Rock climbing nearby
  • Water skiing nearby
  • Rafting nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 239 rooms
  • 22 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for CAD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 33 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Les Suites Hotel Ottawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1961 out of 4283 reviews" "
Rating 8 - Good. 1579 out of 4283 reviews" "
Rating 6 - Okay. 442 out of 4283 reviews" "
Rating 4 - Poor. 185 out of 4283 reviews" "
Rating 2 - Terrible. 116 out of 4283 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed one night with family for spa visit. Parking garage was dangerous. On entry we were to merge into one lane on a corner before going up a ramp. Merging into one lane on blind areas was continuous practice within the building. No staff on site. Told on check-in we needed to pay$33. Not aware of that prior. In room, when 2 hairdryers were used at the same time, we lost power in part of the suite. We tried to call the front desk only to find one phone didn’t work at all, the other had been unplugged and the when plugged in, no volume. Had we a fire or anything critical, we would have had no way to get emergency help. I went to the front desk to report this. Staff responded immediately however they clearly were familiar with these problems. We stayed here years ago but clearly the property has not been maintained and we will not come back. We saw another person in a pick-up and an SUV struggle with parking. We will not be back.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was great. The suite was beautiful. It was modern, spacious and clean. It's perfect for a short or long and extended stay. It's literally a full liveable apartment. The location is a 2 minute walk from the Cf Rideau center and Parliament Hill is right up the street. The staff were also friendly and welcoming. I would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Landry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

chant

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Les Suites for 3 nights as a mini vacation. We didn't know how far Parliament Hill, By Ward Market, and other museums were gonna be. Google maps would say a 15 min walk but it's actually less than that. The only place we actually drove was the Science Centre which was only a 12 mm in drive from the hotel. Everywhere else was walkable. They have an indoor pool, although not heated, my kids did not complain and enjoyed it. The staff are super nice and friendly. Communicating with them via text was very helpful as we needed some items and within 5min they delivered them up to our room. We will definitely return to Ottawa as there is so much more to explore and learn about our Canadian history and so much to offer, and we will surely stay here again due to its convenient location.
Stayed 3 nights in Aug 2024

6/10 Okay

Tanya

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was great. Room was spacious, kitchen was very clean. Maria the housekeeper was an absolute angel of a human. We had a brokek towel rack in our room which i mentioned sonwe didnt get dinged for it and it was fixed the next morning without me even asking for it. The parking garage was a disaster. Our key card never worked and we needed to call front desk to be let in and out everytime we came and went. We tried a new card and it still didnt work. We tried exiting the car and and hilding the card up to the reader and it still never worked. It was infiriating. The area is sketchy at best butvtgatbis notnLes Suites fault. The hotel was safe and clean. Kitchen tips : Coffee maker is 4 cup only, no paper towels, no dishsoap, no cookie sheet, plates are small, bring your fave mug. Otherwise fantastic
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The location of the hotel was great, close to lots of restaurants, Parliament Hill and Byward market. We had a 2 bedroom family suite which suites our needs well, however the TV in the bedroom didn’t work and when I told the front desk they just said “I’m sorry about that”. When leaving we had to call the hotel and have them open the garage door for us, however, I got a recording and had to hold until someone picked up the phone at receptions. While I was on hold, 3 cars were lined up behind us. When the door finally opened, a car came into the garage which required us and all the cars behind us to back up to let them pass as the space is too narrow for 2 cars to pass at the entrance/exit. It is a very poor set up in the parking garage
Stayed 3 nights in Aug 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tara

Stayed 4 nights in Aug 2024

10/10 Excellent

Maureen E

Liked: Cleanliness, room comfort
Always the best friendly, pleasant staff. The customer service is the best makes my stay comfortable .
Stayed 2 nights in Aug 2024

6/10 Okay

Alec

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Rachid

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Cleaning lady Li Lin was fantastic! Room was kept clean and towels and toiletries were restocked daily. People at the front desk were equally as accodomating and friendly. We enjoyed our room during our stay. Hotel was very conveniently located next to the Rideau mall. Surrounding areas felt a little sketchy after dark though as there were a lot of marginalized people.
Stayed 4 nights in Aug 2024

10/10 Excellent

Parag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quick checkin, amazing room, great room service - even late in the night staff attended to our request promptly.
Stayed 1 night in Aug 2024

10/10 Excellent

Yan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for family travel. We booked a 2 bedroom and 2 bathroom suite. Better than just 1 room hotel. Price is decent.
Stayed 1 night in Aug 2024

8/10 Good

Cliff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Byward Market, Rideau Centre, Parliament Hill and the Spark Street Mall
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! The room was clean and very comfortable for our overnight stay in Ottawa. We loved being able to walk to everything. We will stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rozy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay !
Stayed 4 nights in Aug 2024

10/10 Excellent

Bassam

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Amenities
Very clean. Modern room was beautiful. Shopping mall was right beside the hotel. Walkable to the Parliament bldgs and Byward market.
Stayed 1 night in Aug 2024

10/10 Excellent

WEILI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Two bedroom suite is perfect for family trip in Ottawa.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great location for access to all the main sites. Large suites, some are dates but clean and have everything you need. Getting elevators Inca be challenging - be prepared to wait 20-30 mins if you have luggage around check out time.
Stayed 2 nights in Aug 2024

8/10 Good

Hattie

Stayed 2 nights in Aug 2024

6/10 Okay

Funmi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The customer service team are not trustworthy. My room was changed without letting me know what happened and no proper apology for it. I reserved parking days before I checked in still no parking spot was reserved for my family. Their customer service team was not helpful.
Stayed 4 nights in Aug 2024