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Empress Inn and Suites by The Falls

2.0 star property
Family-friendly hotel with free WiFi, connected to a shopping center in Niagara Falls

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Exterior
Reception
Pool
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Queen Victoria Park
    5 min walk
  • Cheetal Indian Cuisine
    1 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Fallsview

Pool
Free WiFi
Restaurant
Air conditioning
3.3 out of 5, (1942)
Days Inn by Wyndham Fallsview

About the area

Niagara Falls

Fallsview stay.Within a 10-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Skylon Tower. Also, Clifton Hill is within half a mile (1 km) and Fallsview Indoor Waterpark is within 2 miles (3 km).

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Indoor Waterpark - 15 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel with free WiFi, connected to a shopping center in Niagara Falls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Empress Inn and Suites by The Falls. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Manager's reception (free)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video-game consoles. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Babysitting services
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 10.00 per day; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Free reception
  • Room service available

Things to do

  • Helicopter/airplane tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • MP3 dock
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 144 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 233 out of 1001 reviews" "
Rating 4 - Poor. 155 out of 1001 reviews" "
Rating 2 - Terrible. 225 out of 1001 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Amenities
Is a good place quieter good to relax
Stayed 2 nights in Aug 2024

4/10 Poor

Mary

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was nice and clean. But was kept awake with a group of people screaming and partying right outside my door, throwing water bottles off the balcony until 3am. When I went out to leave the next day, my vehicle (that I might add I had to pay extra for parking for) was vandalized. I strongly suggest having security available during peak days or busy weekends. To avoid losing potential customers or the trust of previous customers. I would not recommend nor feel comfortable staying at the risk of having my vehicle destroyed.
Stayed 1 night in Aug 2024

8/10 Good

munad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. Everything is nearby, walking distance. WEGO bus stop is 2 min walk. The only thing is tight parking over night.
Stayed 1 night in Aug 2024

8/10 Good

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like to pay the parking extra, while booking with Expedia
Stayed 2 nights in Aug 2024

4/10 Poor

belkacem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Md Mamun

Stayed 1 night in Aug 2024

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever
The worst hotel ever dirty,dirty, dirty not comfortable out of date smell very bad not recommend
Stayed 2 nights in Aug 2024

6/10 Okay

afshan

Disliked: Property conditions & facilities
parking is extra on top it was still an issue the rooms aee not as shown on pics minimial shanpoo soap and clean. there were hair in bathroom check in and out took too long.
Stayed 2 nights in Aug 2024

2/10 Terrible

Zakria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay at this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lack of electrical plugs to charge devices. Limited TV options. Very little privacy in room. Was close to food and entertainment in area. Staff was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2024

6/10 Okay

Melvin

Liked: Staff & service
Disliked: Cleanliness
The cleanliness wasn’t top tier. An average place to stay
Stayed 1 night in Aug 2024

8/10 Good

Shang

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ronan

Liked: Staff & service, property conditions & facilities
It was a decent stay, the bathroom was a bit dirty
Stayed 1 night in Aug 2024

6/10 Okay

Ritik

Business traveller, Travelled with group
Liked: Cleanliness
Okay
Stayed 1 night in Aug 2024

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Shang

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

MD Mamun

Stayed 2 nights in Aug 2024

2/10 Terrible

Staci

Stayed 1 night in Aug 2024

6/10 Okay

Anne Marie

Disliked: Property conditions & facilities
About what you'd expect for a bargain motel room. It was clean enough, but the shower fixtures need repair or replacement and there was a shortage of electrical outlets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Biji

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

4/10 Poor

Ebrahim

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Mohan

Na
Stayed 1 night in Aug 2024

4/10 Poor

Myra

Disliked: Cleanliness, staff & service, property conditions & facilities
There is a bed bug at room 218...i did not sleep well coz they're biting me on my sleeveless pajama..my 2friends were lucky to wear their longsleeves pair..
Stayed 1 night in Aug 2024