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Civic Hotel Autograph Collection

4.0 star property
4-star eco-certified hotel in City Centre

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Photo gallery for Civic Hotel Autograph Collection

Outdoor pool
Property amenity
Meeting facility
Room, 1 King Bed, Corner
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Holland Park
    ‪11 min walk‬
  • Guilford Town Centre
    ‪4 min drive‬
  • Hard Rock Casino Vancouver
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Surrey

Central Surrey getaway .Within a 15-minute walk of this City Centre hotel, you'll find Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km).

What's nearby

  • Central City Shopping Centre - 4 min walk - 0.4 km
  • Holland Park - 11 min walk - 0.9 km
  • Guilford Town Centre - 4 min drive - 3.9 km
  • Hard Rock Casino Vancouver - 10 min drive - 9.8 km
  • Lougheed Town Centre - 13 min drive - 10.8 km

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

4-star eco-certified hotel in City Centre
Civic Hotel Autograph Collection offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 7978 square feet (741 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Civic Hotel Autograph Collection. For a fee, parking is available.

This 4-star Surrey hotel is smoke free.

  • 144 guestrooms or units
  • 21 levels
  • 7978 sq ft of conference space
  • 741 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

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Reception

Sheraton Vancouver Guildford Hotel

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,003 reviews
The price is CA $200
CA $232 total
includes taxes & fees
Jun 1 - Jun 2
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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 27 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 19 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 27.00 for adults and CAD 15.00 for children
  • Self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 998 reviews
Rating 8 - Good. 220 out of 998 reviews
Rating 6 - Okay. 51 out of 998 reviews
Rating 4 - Poor. 27 out of 998 reviews
Rating 2 - Terrible. 42 out of 998 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Annu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chase

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The corner units are breathtaking! Nice views, clean and quiet atmosphere, and good location to everything you need!
Stayed 1 night in Feb 2025

10/10 Excellent

Nikita

Stayed 2 nights in Jan 2025

6/10 Okay

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Stayed 1 night in Jan 2025

2/10 Terrible

Gurinderpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo Gerardo Davila

Stayed 1 night in Jan 2025

2/10 Terrible

Valérie

Stayed 2 nights in Jan 2025

10/10 Excellent

Sumeet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bobby, Renton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property specially for a family.
Stayed 1 night in Sep 2024

10/10 Excellent

Kagina

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, restaurant and staff at this location is amazing. The viwe from the room was stunning. The only downside is the area around the hotel. Surrey needs to do something to clean it up a bit more.
Stayed 1 night in Jan 2025

4/10 Poor

Md Imran

Stayed 2 nights in Dec 2024

10/10 Excellent

Simrandeep, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rayan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Oct 2024

8/10 Good

Opinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

sandeep

Stayed 1 night in Dec 2024

10/10 Excellent

Mohit

Stayed 2 nights in Dec 2024

10/10 Excellent

Harman

Stayed 1 night in Dec 2024

10/10 Excellent

Jann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immediately by the sky train. Very convenient for transportation but if you are a light sleeper it might be an issue for you. Lovely new property, everything was great in the rooms. Staff was very welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Anu

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Stayed 1 night in Nov 2024