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Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

2.5 star property
Hotel near Carleton University in Ottawa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Indoor pool
Indoor pool
Standard Room, 1 King Bed
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Ernst & Young Centre
    2 min drive
  • South Keys Shopping Centre
    3 min drive
  • Rideau Canal
    6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 31.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 39.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 2 miles (3 km) of South Keys Shopping Centre and Ernst & Young Centre. Rideau Canal and Mooney's Bay Park are also within 3 miles (5 km).

What's nearby

  • Ernst & Young Centre - 2 min drive
  • Rideau Canal - 6 min drive
  • Carleton University - 7 min drive
  • TD Place Stadium - 10 min drive
  • Ottawa Hospital Civic Campus - 10 min drive

Getting around

  • Confederation Station - 6 min drive
  • Ottawa Fallowfield Station - 14 min drive
  • Ottawa International Airport (YOW) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Hotel near Carleton University in Ottawa
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, French, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Holiday Inn Express Hotel Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Ottawa Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steven and Wendy, Lethbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel, however the flat eggs and sausage oblige visitors to make "sausage/egg muffins". Need more scrambled eggs and link sausages. In addition, signs need to be posted regarding quantities of cinammon buns taken and then social etiquette (being reasonably quiet, using Facetime / WhatsApp during breakfast for speaker calls, and ceding tables, boths). Many people were taking too much, were ridiculously loud, on speaker phones, and just sitting there talking while people had plates in hand and needed to sit. This is IMPORTANT. You should not have to pack up food and go back to your room due to these factors. It was not just numbers of people, but behavioural.
Stayed 5 nights in Aug 2024

6/10 Okay

Pamela, Toronto

Liked: Cleanliness, staff & service
Breakfast was poor. Vacuuming started at 7:30 on Saturday morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley, Conception Bay South

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

6/10 Okay

Fay, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel however they seem to put all the guests on the same floor. Not enough places for breakfast and the buffet was practically empty by 8am, no refills by staff, you need to ask. Also they have no security. Stayed there 3 nights and the last night the neighbors (2 different rooms but together) were extremely loud passed midnight, slamming doors every 5 minutes till at least 1am!. Called front desk to complain, no security or staff to tell them to behave.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The only negatives we found about this stay was the breakfast was suppose to be from 7 to 10. One day we came down and it was closed up by 9:30 and another by 9:50. If your wanting breakfast make sure you go early.
Stayed 3 nights in Aug 2024

10/10 Excellent

frantisek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-François

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Elian Pearl

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly and it is very convinient for family
Stayed 1 night in Aug 2024

6/10 Okay

Morgan

Stayed 1 night in Aug 2024

8/10 Good

Walter M

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient to get to. The amenities are very good. The staff are all pleasant and attentive. Our first stay, there was an issue with the shower. The manager took care of it immediately. My family will be staying at this property for the third time in 5 months.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahmood, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and courteous staff, exceptionally clean and spacious rooms with high ceilings, and two comfortable queen beds. There are a few shops across the side road at less than two minute walk, with a great Persian restaurant (Chelochi) where we went twice as the food was so good. There is also a gas station with a shop and also an A&W for good fast food. Free breakfast was included in our booking. The hot trays had scrambled eggs, bacon and roast potatoes along with choice of cereals, toast, muffins, boiled eggs, fruit juices and fruit yogurt pots. I am mentioning all this as most reviews fail to mention the free availability of breakfast (depending on the booking type) and what kind of breakfast to expect. My only con is scarcity of chairs and tables. The sitting area was quite small and congested. Perhaps going after 08:00 was a bad idea, first come first to be seated. Not to forget mentioning, the next day we were checking out early, before the breakfast start time and the reception staff was kind enough to have breakfast to-go in brown bags for each of us which was very nice of them. Don’t forget to request one if checking out early. I will surely come again at this place and highly recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place To Stay For Quick Business Trip
Check-in/check-out process was simple and quick. Staff is friendly and available to help. I found a few strands of hair under the mattress when I did my "make sure everything is clean" check when first coming in. Not a big deal to me since I sleep on top of a mattress and not under. Breakfast is okay. It may be lackluster to most people but simple enough to keep people fed. My overall experience was good since I had a nice clean place and some food to eat in the morning during my business trip.
Bathroom
2 Queen Size Beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been vacationing for 10 days. I don’t sleep well away from home but I did here! This was the most comfortable bed and super quiet, no new noises or unfamiliar voices! Very clean room. The breakfast included with the stay was also fantastic!! Cheese omelettes, cooked oatmeal with topping choices, fresh uncut fruit, an array of breads to toast and so much more. Lonestar was nearby and a tasty Persian restaurant! Next time we’re in Ottawa this is exactly where we’ll stay again!
Stayed 1 night in Aug 2024

6/10 Okay

Sandeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place to stay, breakfast was great, property was in excellent condition, however housekeeping needs a little fine tuning. Though we had booked for 3 guest we only were given 2 towels, had to get the 3rd one from the lobby as housekeeping hours were over. Next day housekeeping cleaned our room made the beds but did not empty the garbage bins and once again left us 2 towels instead of 3, had to get from the lobby. Even the teabags were not refilled. Otherwise very convenient location with lots of shipping and dining options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Aracelis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean spacious rooms and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern room, comfortable bed, useful furniture, sensible room layout, decent soundproofing. Very quiet, despite multiple sports teams flocking around lobby and on all floors.
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one, will try one more time
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did it right: a varied and tasty breakfast, a spacious room, bathroom clean and spacious, front desk helpful. All in all what a hotel should be.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vlad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Free breakfast is great with different varieties of food.
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad, Etobicoke

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024