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reStays Ottawa

4.0 star property
4-star hotel near Rideau Canal

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Photo gallery for reStays Ottawa

City Condo | Private kitchen
City Penthouse | View from room
Reception
City Penthouse
Premium bedding, pillowtop beds, in-room safe, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪6 min walk‬
  • Byward Market Square
    ‪11 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-size fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Condo

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

  • 92.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

  • Sleeps 2
  • 1 Queen Bed

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About the area

Ottawa

Downtown Ottawa stay.Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Rideau Canal and National Arts Centre. Parliament Hill and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • National Arts Centre - 5 min walk - 0.5 km
  • Parliament Hill - 6 min walk - 0.6 km
  • Rogers Centre Ottawa - 8 min walk - 0.7 km
  • Byward Market Square - 11 min walk - 1.0 km
  • University of Ottawa - 12 min walk - 1.1 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪D'Arcy McGee's Irish Pub - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

reStays Ottawa

4-star hotel near Rideau Canal
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness center. There are 2 meeting rooms available. A terrace, a vending machine, and an arcade/game room are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

  • 111 guestrooms or units
  • 12 levels
  • 2 buildings
  • Built in 2021
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Dining venue
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 37 per day)
  • Limited onsite parking

Food and drink

  • A restaurant
  • Private picnics

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1139 out of 1402 reviews
Rating 8 - Good. 170 out of 1402 reviews
Rating 6 - Okay. 54 out of 1402 reviews
Rating 4 - Poor. 14 out of 1402 reviews
Rating 2 - Terrible. 25 out of 1402 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location, free upgrade, the room fit perfectly for all our need
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk Josh was excellent. Genuine, and helpful with advice. Was able to accommodate our early arrival. A great ambassador for the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Kade

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fadi

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Doug, Fergus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the rooms were amazing. Spacious and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tao

Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, nice facility, and great location
Stayed 1 night in Dec 2024

10/10 Excellent

Deannah

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing stay, concierge was top notch. Worth the stay!!
Stayed 2 nights in Dec 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was a good location for the main sights in Ottawa.
Stayed 5 nights in Dec 2024

8/10 Good

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

Ming Fei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great room. Close to city center.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Dec 2024

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Doug, Fergus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spacious rooms with easy parking. Access to Downtown and Byward Market. Room was clean and hotel was very safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

HANI, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. Stayed for two nights and will definitely be there when I am in Ottawa. Friendly staff, clean suite, everything is available, hot water and warm rooms. I was there December 30 to Jan 1 and planning for spring break to be there
Stayed 2 nights in Dec 2024

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reStays was perfect! Marc at the front desk answered all of our questions and pointed us in the right direction. We were upgraded and the room/suite was fantastic. I will be recommending this place for all friends and family the come to Ottawa.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service
Excellent front desk employees. Very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

nat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and easy to get around if you have a car, uber or walking. I love the room I stayed in and will definitely be back for sure. I also felt very safe.
Stayed 2 nights in Dec 2024