Pinnacle Hotel at the Pier

4.0 star property
4-star eco-certified hotel near Canada Place Cruise Ship Terminal

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Beach/ocean view
Superior Room, 1 King Bed, Balcony
View from property
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    2 min walk
  • Lonsdale Quay Seabus Terminal
    5 min walk
  • Vancouver Waterfront
    14 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    26 min drive

Room options

Superior Room, 1 King Bed, View (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, View (Harbourview)

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, View (Harbourview)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

North Vancouver

Oceanside stay.Your stay at this Lower Lonsdale hotel places you within 3 miles (5 km) of Canada Place Cruise Ship Terminal and Canada Place. The Shipyards and Lonsdale Quay Market are also within half a mile (1 km).

What's nearby

  • Lonsdale Quay Market - 2 min walk
  • Canada Place Cruise Ship Terminal - 13 min drive
  • Port of Vancouver - 13 min drive
  • Canada Place - 14 min drive
  • Vancouver Waterfront - 14 min drive

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver Intl. Airport (YVR) - 49 min drive

Restaurants

  • ‪JOEY Shipyards - ‬3 min walk
  • ‪Tap & Barrel - Shipyards - ‬2 min walk
  • ‪Earnest Ice Cream - ‬2 min walk
  • ‪South Castle Korean Restaurant - ‬4 min walk
  • ‪The Lobby Restaurant and Lounge - ‬1 min walk

About this property

Pinnacle Hotel at the Pier

4-star eco-certified hotel near Canada Place Cruise Ship Terminal
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 15-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1134 out of 1516 reviews" "
Rating 8 - Good. 265 out of 1516 reviews" "
Rating 6 - Okay. 73 out of 1516 reviews" "
Rating 4 - Poor. 14 out of 1516 reviews" "
Rating 2 - Terrible. 30 out of 1516 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mohammad

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Tenzin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful weekend at the pinnacle hotel, the area is fantastic and quite while being full of areas around to see.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room with a harbor view, and wonderful customer service. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Luiji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful with no shortage of amenities!! The pool and sauna were amazing and a lovely treat on our honeymoon!
Stayed 1 night in Oct 2024

2/10 Terrible

Roi Vincent

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and was extremely disappointed. The bed in my room was completely sagging and sunk in the middle, making it nearly impossible to get a good night's sleep. I ended up having to sleep on the floor, which was uncomfortable and not what I expected from a hotel stay. The most important thing for me in my stay at any hotel is sleep. I don’t need the hot tub, the gym, and the pool amenities or anything around the vicinity that this hotel offers. If i cant even have a good sleep and my neck and back ends up hurting, then what good is it. The lack of maintenance and attention to such a basic aspect of the experience is unacceptable. I won’t be returning. Additionally I found the pool staff to be quite rude particularly the lady at the desk, I felt she was rude, spoke to me like a child and was homophobic to my boyfriend and I. The pool staff made me feel quite discriminated against. I will be leaving a google review as it relates to this experience.
Stayed 3 nights in Oct 2024

6/10 Okay

THERESA

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

4/10 Poor

Emily

Disliked: Amenities, property conditions & facilities
My room was haunted
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pick up at the restaurant was convenient and well priced.
Stayed 2 nights in Sep 2024

8/10 Good

Chad

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good trip and good stay as usual
Stayed 1 night in Sep 2024

10/10 Excellent

Heather C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice rooms with incredible views of the harbor
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great area. Spacious room. Lots of amenities near by. Would recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - numerous dining options in walkable neighbourhood. Easy to access key attractions if you have a vehicle...and cheaper than downtown Vancouver. great fitness/pool/hot tub/sauna facilities. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Colin

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool and location.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Friendly, helpful staff. Very nice bar. Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Victor S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional and the room was perfect. The property id great value for money
Stayed 1 night in Sep 2024

10/10 Excellent

ROSALIE

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2024

10/10 Excellent

Larry Robert Putrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Room was nice and bed was comfy ! All in all a great place to spend a few days and nights .
Stayed 2 nights in Sep 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night as we transitioned from downtown Vancouver to North Vancouver. I actually think we should have stayed here first. The seabus was fast, easy and reasonable between downtown Vancouver and this hotel. This side is definitely more low key if that is what you need. Thank you for the early check in and comfy bed. Some good options for coffee and food nearby.
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley

Stayed 2 nights in Sep 2024